Customer Ratings & Reviews
- Model:
- RT-AX82U
- |
- SKU:
- 6428132
Customer reviews
Rating 4.7 out of 5 stars with 2693 reviews
(2,693 customer reviews)Rating by feature
- Setup4.7
Rating 4.7 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
- Signal Strength4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 5 out of 5 stars
Great router for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speed difference between Wi-Fi 5 and 6 with my provider is noticeable with this router compared to old Linksys. I purchased 2 of these.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great signal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up, just put app on your phone follow directions. Great signal through out the who house.
I would recommend this to a friend - Pros mentioned:Ease of use, Performance
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With all of its available options and Wifi 6, this was hard to pass up, for the price. Easy to setup, easy to use and the performance is excellent.
I would recommend this to a friend Rated 3 out of 5 stars
Meh, decent for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent router for the price. This was the 2nd one I had, 1st one died within 48 hrs. 2nd one has been functioning 5 days so far with no problems. The automatic setup didn’t. Required manual setup. The 5400 sq ft coverage doesn’t seem to be in my home. I’m replacing a 9 year old Linksys 8300 to upgrade the network security. The Linksys has greatly better coverage with them both in the same room 8 feet apart. As I said, decent for the price.
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear James W,
Thank you for sharing your feedback on the router, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2308024257-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Love it! Incredibly fast!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router has been excellent. I didn't care for the RGB but it actually has a setting to disable them! AX is crazy fast!
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since I’ve bought this my internet has improved drastically.
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friendRated 5 out of 5 stars
Much better than expected
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to write a review after this router blew away my expectations. My old nighthawk was rebooting and locking up, I have 25 devices connected and two extenders and a plug extender so I didn’t have to drill any holes. Replaced with this router and it’s amazing. I disconnected the extenders, this is in the front downstairs room, and I current get Wi-Fi out to my back corner of my yard about 150 feet and one house between away.
I would recommend this to a friend- Pros mentioned:Range, Speed
Rated 5 out of 5 stars
Excellent Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Very good range and security. Speed is excellent. Plus there are other services available, should a user desire them. Overall an excellent router.
I would recommend this to a friend - Pros mentioned:Range, Speed
Rated 5 out of 5 stars
Great product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast speed for our internet now! Speeds are just as fast in the basement. Great product! Will buy again!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great router.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wireless router. Excellent signal and great for streaming. Easy to set up and operate. I would recommend this router to anyone.
I would recommend this to a friend Rated 5 out of 5 stars
Best router
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best router ever bought. my second Asus router in many years,and no more wifi dropped signals.
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Excellent WIFI 6 Router!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned a faulty Wifi 6 router from a different manufacturer and bought RT-AZ82U yesterday. I am very much impressed it. This is the best WIFI router I owned since 2007. The performance is EXCELLENT, both 2.4G and 5G networks are EXTREMELY fast and consistently stable! AiProtection by Trend Micro is also a great addition. Admin GUI and mobile app are also simple to use and both have excellent UI. It has all the basic and advanced configs to play around. I am looking forward for more enhancements to come in the next firmware, management GUI and mobile app release. Good job Asus!
I would recommend this to a friend Rated 5 out of 5 stars
So far so GREEAAT!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so GREEAAT! I bought this to use with my Oculus Quest 2 for wifi 6 and wireless airlink. The quality is great for PCVR. Setup was a breeze with the Android App.
I would recommend this to a friendRated 5 out of 5 stars
Decent Gaming Router, Easy to use Interface
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple interface, all the features you could want. Wish there were more usb 3.0 ports for NAS purposes.
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friend- Pros mentioned:Range, Speed
Rated 5 out of 5 stars
ASUS Router
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router. Lots of functions and high speed. I’m currently getting up to 900mbs when testing my speed. Works well in large and small homes
I would recommend this to a friend Rated 3 out of 5 stars
NO MODEM INCLUDED NO COAXIAL CABLE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so... this is not a modem, that's false, there is no coaxial port on the back of the item to be an all in one modem. I have xfinity and was able to connect it to the existing modem/router from xfinity. We have a 1500 sq ft home and the wifi covers the whole area, but when splitting the connections 2GB and 5GB the 5GB connection was slower than the regular wifi signal.
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Krysta,
We sincerely apologize for the connectivity issue you've faced with the router and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2308024257-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1047919/
- Pros mentioned:Performance
Rated 4 out of 5 stars
Great for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router overall but doesn't seem to go up to 1gb speeds. Great app for complete control and easy setup. Handles 3 gaming pcs, 4 phones, and a 4k smart tv with no issues.
I would recommend this to a friend Rated 5 out of 5 stars
Great value for money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super wifi for home worth all the $$ controls via app on my cell..no wifi interruption all yard is cover .. kids are happy!!!!
I would recommend this to a friend- Pros mentioned:Range
Rated 4 out of 5 stars
Great value
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set-up. Strong signal with good range. This is in my basement of my split level and I’ve had no issues with signal with multiple devices using it. Highly recommend
I would recommend this to a friend Rated 4 out of 5 stars
Good Asus unit.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Asus AX86U router was damaged by lightning so I wanted to find a quick replacement. Purchased this AX82U unit since it was an Asus and in stock. I don’t think the coverage is quite as good as the 86U but it is working well so far.
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friend


















