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Customer reviews

Rating 4.7 out of 5 stars with 2693 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,693 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed difference between Wi-Fi 5 and 6 with my provider is noticeable with this router compared to old Linksys. I purchased 2 of these.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great signal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up, just put app on your phone follow directions. Great signal through out the who house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all of its available options and Wifi 6, this was hard to pass up, for the price. Easy to setup, easy to use and the performance is excellent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh, decent for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent router for the price. This was the 2nd one I had, 1st one died within 48 hrs. 2nd one has been functioning 5 days so far with no problems. The automatic setup didn’t. Required manual setup. The 5400 sq ft coverage doesn’t seem to be in my home. I’m replacing a 9 year old Linksys 8300 to upgrade the network security. The Linksys has greatly better coverage with them both in the same room 8 feet apart. As I said, decent for the price.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear James W,

      Thank you for sharing your feedback on the router, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2308024257-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Love it! Incredibly fast!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has been excellent. I didn't care for the RGB but it actually has a setting to disable them! AX is crazy fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I’ve bought this my internet has improved drastically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to write a review after this router blew away my expectations. My old nighthawk was rebooting and locking up, I have 25 devices connected and two extenders and a plug extender so I didn’t have to drill any holes. Replaced with this router and it’s amazing. I disconnected the extenders, this is in the front downstairs room, and I current get Wi-Fi out to my back corner of my yard about 150 feet and one house between away.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Excellent Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Very good range and security. Speed is excellent. Plus there are other services available, should a user desire them. Overall an excellent router.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast speed for our internet now! Speeds are just as fast in the basement. Great product! Will buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great router.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless router. Excellent signal and great for streaming. Easy to set up and operate. I would recommend this router to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best router

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router ever bought. my second Asus router in many years,and no more wifi dropped signals.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent WIFI 6 Router!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned a faulty Wifi 6 router from a different manufacturer and bought RT-AZ82U yesterday. I am very much impressed it. This is the best WIFI router I owned since 2007. The performance is EXCELLENT, both 2.4G and 5G networks are EXTREMELY fast and consistently stable! AiProtection by Trend Micro is also a great addition. Admin GUI and mobile app are also simple to use and both have excellent UI. It has all the basic and advanced configs to play around. I am looking forward for more enhancements to come in the next firmware, management GUI and mobile app release. Good job Asus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so GREEAAT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so GREEAAT! I bought this to use with my Oculus Quest 2 for wifi 6 and wireless airlink. The quality is great for PCVR. Setup was a breeze with the Android App.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent Gaming Router, Easy to use Interface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple interface, all the features you could want. Wish there were more usb 3.0 ports for NAS purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    ASUS Router

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router. Lots of functions and high speed. I’m currently getting up to 900mbs when testing my speed. Works well in large and small homes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NO MODEM INCLUDED NO COAXIAL CABLE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so... this is not a modem, that's false, there is no coaxial port on the back of the item to be an all in one modem. I have xfinity and was able to connect it to the existing modem/router from xfinity. We have a 1500 sq ft home and the wifi covers the whole area, but when splitting the connections 2GB and 5GB the 5GB connection was slower than the regular wifi signal.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Krysta,

      We sincerely apologize for the connectivity issue you've faced with the router and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2308024257-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1047919/ Asus

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router overall but doesn't seem to go up to 1gb speeds. Great app for complete control and easy setup. Handles 3 gaming pcs, 4 phones, and a 4k smart tv with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super wifi for home worth all the $$ controls via app on my cell..no wifi interruption all yard is cover .. kids are happy!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up. Strong signal with good range. This is in my basement of my split level and I’ve had no issues with signal with multiple devices using it. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Asus unit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Asus AX86U router was damaged by lightning so I wanted to find a quick replacement. Purchased this AX82U unit since it was an Asus and in stock. I don’t think the coverage is quite as good as the 86U but it is working well so far.

    I would recommend this to a friend