Customer Ratings & Reviews
- Model:
- RT-AX82U
- |
- SKU:
- 6428132
Customer reviews
Rating 4.7 out of 5 stars with 2680 reviews
(2,680 customer reviews)Rating by feature
- Setup4.7
Rating 4.7 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
- Signal Strength4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the RT-AX82U's ease of use, range, and performance, frequently citing positive experiences with setup and strong signal strength. Many appreciate the improved coverage and speed offered by the WiFi 6 capabilities. While some users experienced connection issues or found the price high, the overwhelmingly positive feedback points to a generally well-received product.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not worth the koney
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it not even a year ago and it went bad can’t even rest.. called asus and they tell me I have to wait 5 to 6 business days for them to reach out to me to send over my router for repairs
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Marvinnic213,
We're sorry to hear that the router is not working and we apologize for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We would like to make your experience with ASUS a better one.
Please send us an email at customerloyalty@asus.com and include the case number "N2305049616-0013" as a reference so that we can further investigate this issue. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Great Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a rather large house with a yard. I can go anywhere on the property and have a solid WiFi connection. Great router!
I would recommend this to a friendRated 5 out of 5 stars
Awsome router!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast router does everything better then my 500 buck Nighthawk ax12, love this thing!
I would recommend this to a friendRated 1 out of 5 stars
No price guarantee??
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My review is low because I had to return the equipment because I found it online $60 off within the next day of purchase. When I tried to get the price match guarantee. the local store would not match the price I found which caused me to return it.
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear MikeF,
We do understand your dissatisfaction with the quality of your recent customer service experience and the inconvenience this may have caused you.
If you need further assistance with the warranty service for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 5 out of 5 stars
Asus Gaming Router
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asus gaming router. Awesome…. My connection was sooo fast. Highly recommended product.
I would recommend this to a friendRated 5 out of 5 stars
ASUS router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what is supposed too and does it well plus lots of options I'm happy with it.
I would recommend this to a friendRated 4 out of 5 stars
Wicked
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has worked out just fine thus far. I will say it looks really wicked and has different color schemes. We have ours on a rotating color scheme.
I would recommend this to a friendRated 5 out of 5 stars
Ulta fast speed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Supports 160mhz channels. Hands down the best router
I would recommend this to a friend- Pros mentioned:Ease of use, Setup, Speed
Rated 5 out of 5 stars
Good router for the money, lacks 6ghz
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s pretty good and easy to set up. I have it paired with my Verizon modem and the speeds are pretty great. The only thing missing from this is 6ghz compatibility but even without it, this router is pretty amazing. I kinda just bought it since I’ve always used ASUS products and have had good luck and this one didn’t disappoint.
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Outstanding router - AX5400 Dual Band WiFi 6
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The AX5400 Dual Band WiFi 6 router is outstanding! It provides lightning-fast internet speeds and exceptional coverage throughout my home. Setting it up was a breeze, and the user-friendly interface made customization a snap. The WiFi 6 technology ensures seamless connectivity for all my devices, and I've noticed a significant improvement in network stability and speed. Streaming, gaming, and browsing have never been smoother. Plus, the sleek design of the router blends seamlessly with my home decor. I couldn't be happier with this purchase. It's a game-changer for my home network!
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friend - Pros mentioned:Ease of use, Range, Setup
Rated 5 out of 5 stars
Don't hesitate to buy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and the range for my 1700+sq ft home is great. I'm even getting 2 or 3 bars when I go to my neighbors back patio, about 150 ft away. We consider led lighting feature gimmicky, so we turned it off. It was a welcome upgrade to my last router, a Linksys EA8300.
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Great little router
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using Netgear routers since 2000. They've always excelled in speed, reliability and functionality. Lately their support and products are getting cheaper. Their antennas and routers look goofy and their interface has never changed . They want you to buy orbib so bad but I still don't like their looks and their prices are ridiculous. I bought my first Asus and this one has so many more features. Their app kills Netgear hands down. Easy and fast. I never touched an Asus interface and had my house configured with custom settings in thirty minutes even with all my custom settings. I cannot afford wifi 7 so this one works for now. Cell phones connected at 1080Mbps.. Desktop still at 866Mbps same as wifi 5/AC router. Only thing I don't like is the lighting can't be adjusted more, perhaps a little more subtle in some ways or to show link status would be cool..and to have it turn off at night auto.
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friend - Pros mentioned:Range, Setup, Speed
Rated 5 out of 5 stars
Built Solid, Functions Flawlessly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The build quality of this router is solid. The speed, range and reliability is exceptional. No dropouts. Covers my 2500 sq ft 3 level house with outdoor cameras more than adequately. The setup is super easy. This router syncs with my modem faster than any router I've ever used. I returned Netgear and TPLink routers before trying this one. This one makes them seem like toys. I will only buy Asus from now on.
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friend - Pros mentioned:Range, Speed
Rated 5 out of 5 stars
Super long range and fast speed internet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes very fast internet speed and the range is incredible, for the lower cost it was a well made purchase. My favorite part its the cool color setting up in the app is very nice and easy.
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
Easy set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was one of the easiest router's I've ever had to set up. I thought the design was pretty cool too and not too hideously futuristic. It worked great for the week I used it but I was having so many issues with my cable provider that I ended up switching to fiber and using the free router the new provider provided instead. I ended up returning this but would buy again if I have to buy a router in the future.
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friend - Pros mentioned:Performance, Speed
Rated 5 out of 5 stars
Totally worth it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed something that gave me more control over all connections and faster speeds and this definitely hit the mark. I has being slowed down by all the traffic on our other modem/router, and this took care of all of those issues. Its running 2 PS5’s one wired, one on 5G, a Mac Pro all with no lagging. If your a gamer on a budget that also needs working computing power all at once than this is it hands down, honestly. Plus the App to control everything is super easy and has many features. Im super satisfied!!!
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friend - Pros mentioned:Range, Speed
Rated 5 out of 5 stars
ASUS router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Review: I recently purchased this amazing router, and I must say, it has exceeded all my expectations! From its sleek design to its impressive performance, this router is a true winner. First and foremost, the speed and stability of this router are absolutely phenomenal. I've experienced no lag or interruptions, even when multiple devices are connected simultaneously. Whether I'm streaming HD videos, playing online games, or working on bandwidth-intensive tasks, this router handles it all with ease. Setting up the router was a breeze, thanks to the user-friendly interface and straightforward instructions. Within minutes, I had it up and running, providing a seamless Wi-Fi experience throughout my entire home. The range is exceptional, reaching every corner effortlessly, even through walls and floors. One standout feature of this router is its advanced security options. With built-in firewalls and robust encryption protocols, I feel confident that my network is protected from any potential threats. Additionally, the parental control features have been a lifesaver, allowing me to manage and restrict access for specific devices or users easily. Another aspect that impressed me is the router's compatibility with various devices and operating systems. It seamlessly connects with smartphones, tablets, laptops, and even smart home devices, ensuring a smooth and uninterrupted connection for all my gadgets. Lastly, I must commend the router's durability. Even after constant usage and occasional power outages, it has remained rock-solid, proving its reliability and longevity. In conclusion, I wholeheartedly recommend this router to anyone in need of a reliable, high-performing, and user-friendly networking solution. Its exceptional speed, range, security features, and compatibility make it a standout option in the market. Invest in this router, and you won't be disappointed! I hope this review helps you in making an informed decision!
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friend - Pros mentioned:Setup, Speed
Rated 5 out of 5 stars
Top pick. Great price. Great speeds.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought a second one due to my first one overheating (completely my fault). I moved it to somewhere that didn’t really have air circulation. Before that It preformed beautifully for about 5 years so i decided to buy the same one. Set up is easy and speeds are great. I highly recommend this product.
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friend - Pros mentioned:Range, Setup, Speed
Rated 5 out of 5 stars
Very good router with Wi-fi 6
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router. I had an Apple AirPort Extreme that seemed to be working fine so I thought there was no need to upgrade. 2020 hit and my kids ended up doing school from home while I worked from home. While I had never experienced any issues, the kids were having connection issues during Zoom meetings with their classes. I have 1 gigabit internet speed through Comcast/Xfinity and had never seen much more than 550mbps over Wi-fi but figured it was a limitation of the devices I was using. Between seeing the low (for the plan) speeds and the kids having Zoom issues, I decided to get a Wi-fi 6 compatible router. I did a bunch of research and this was one of the highest rated ones and I had my friend, a Sr. Network Engineer, look over the specs and he was impressed by it and now wants to get one. I bought it and set it up. Setup was very easy and intuitive so the router was up and running in just minutes. The ASUS app is user friendly as well. While most devices on my network aren’t Wi-fi 6 compatible, my iPad and iPhone both are. I was able to get up to 892mbps with this new router on my phone and up to 901mpbs on my iPad Pro, both of course over Wi-fi. My kids also both have not had a single issue with Zoom meeting connections after the upgrade. This router was money well spent, especially with a smart home full of devices connected, me working from home, and my kids both on Chrome books doing school from home. If you are considering this router, I hope you find this review helpful. I would absolutely buy this router if I had it to do again. It has been running flawlessly for a few months now and has been putting our gigabit service to good use. Oh, and range... The router is located in the middle of our home and we have a detached garage which gets a nice strong signal and a detached shed maybe 100 feet from the router through a few walls and across the yard that has a Wi-fi camera mounted to it which receives a good signal and allows for streaming from the camera so I find the range to be very good.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Good wifi router
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router and I love the LED options, not that those are needed but it's a nice little add. My son was complaining that his new PC was slow, and I had been wanting to upgrade my router for a while and I decided on this one. It made a huge difference in speed. I don't need to reboot it like my last one and the app is super easy to use. I was able to mark my son's machine as a gaming device. There are a ton of options in the settings I don't use, but they are there if you know what you are doing and need them. I think the app is easy to use even for the non-technical people.
I would recommend this to a friend


















