Customer Ratings & Reviews
- Model:
- RT-AX82U
- SKU:
- 6428132
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.
This summary was generated by AI based on customer reviews.
- Pros mentioned:SpeedCons mentioned:Lag
Upgraded from WIFI 5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Met my needs for all of my gaming systems, mobile and streaming apps! Super fast speed and minimal lag! Bonus is the 7cool lighting modes.
I would recommend this to a friend - Pros mentioned:Range, Speed
Great router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router. Gives me a solid 550 mbps and the software is great giving me control of my connected devices. Far reaching as well.
I would recommend this to a friend - Pros mentioned:Speed
I've had this since March and it's great!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this since March and it's great!! I have it hooked to fiber at 1gbps and I've had no issues with getting at least 900 mbps when I test it. I was having issues with my previous router where I was needing to restart it on a daily basis and I replaced it with this before a 4 month trip and had no issues accessing my home network and plex server from all over the country. I'd definitely recommend it!!
I would recommend this to a friend Greatest purchase for gaming
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this for four years and I have had no issues with this router. I absolutely love the software that comes with the router.
I would recommend this to a friend- Pros mentioned:Range, Speed
Amazing router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing speed i upgraded from a ac3200 and the difference its night and day great rage also and the app makes everything easy to use
I would recommend this to a friend - Pros mentioned:Ease of use, Range
Setup is a breeze
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been a Netgear fan for years and when my router died, picked up this. Set up was a breeze and range is even better than my Netgear router.
I would recommend this to a friend Perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have Fios 2G , Verizon router kept dropping. Purchased this 2 weeks. Haven’t had any issues.
I would recommend this to a friendAwesome Router
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never go wrong with Asus router, thier admin page is powerful. FAST response in admin page means router is not busy and less lag.
I would recommend this to a friend- Pros mentioned:Speed
Great Coverage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fast and covers a large area. I live in a 3,000 sq. ft. home and it covers the whole thing!
I would recommend this to a friend - Cons mentioned:Connection
Defective product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It quit working after about 6 months due to an Asus IT issue. Their support team wasn’t able to correct the issue and had to submit a higher level ticket. That left me without WiFi for an expected 4 to 6 days. I’ve disconnected it and gone with a different brand. I’d return this item if I could. Total waste of money and time
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Susan K,
We're sorry to hear that the router stopped working, and we apologize for the difficulties you have encountered with our support team. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. We would like to make your experience with us a better one.
Please email us at customerloyalty@asus.com and include the case number "N2305049616-0024" as a reference so that we can investigate this issue further. Maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks pretty cool, and does a great job receiving the Wi-Fi signals. Would definitely recommend to anyone else looking for a good router.
I would recommend this to a friendAlien spaceship
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and look awesome definitely put in on display on PC set up
I would recommend this to a friendGreat router
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and get going. Had to turn off the QoS setting in order to get full bandwidth but other than that it's pretty solid!
I would recommend this to a friend- Pros mentioned:Performance
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for price! No lagging or anything and covers whole house, download app for set up
I would recommend this to a friend - Pros mentioned:Ease of use
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming router. You can choose which device you want to prioritize and every user friendly app for phone.
I would recommend this to a friend - Pros mentioned:Speed
Asus AiMesh works wonders
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent coverage and Gigabit speed, I used this in a mesh configuration and get whole house coverage at max speed.
I would recommend this to a friend Works well!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works really well. I am getting the max internet speed through wifi and directly connected to it. Great product!
I would recommend this to a friend- Pros mentioned:Ease of use, Speed
Great router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Very fast. Had one glitch and tech support was fast and accurate. The interface is powerful but also very intuitive.
I would recommend this to a friend Best router out there
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best wifi 6 router with mesh system and the UI is super simple to use, the app is well balance and the range of the signal is excellent, i got 2 of this and created and mesh system that have signal is a area of almost 8,000 square feet. The signal is superb and my connection is more stable than ever and hardwired devices and blazing fast. I have a 1GB connection and is giving me around 1.20GB download speed in my gaming PC. And with game prioritizing you never going to have a bad connection.
I would recommend this to a friend- Pros mentioned:Ease of use, Speed
ASUS Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent router. Very easy to set up and easy to use. I was able to get it up and running in less than 5 minutes. Great speeds too!
I would recommend this to a friend