Customer Ratings & Reviews
- Model:
- RT-AX82U
- SKU:
- 6428132
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.
This summary was generated by AI based on customer reviews.
Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best router to have. Ever since I got this no lag or anything. Great price worth every penny
I would recommend this to a friendVery good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using this for some months now and shows no signs of slowing, very reliable and very useful
No, I would not recommend this to a friend- Pros mentioned:Setup
ASUS has the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asus has the best and easiest setup. The Phone App is also better and than all others
I would recommend this to a friend Poor Support for Expensive Routers
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These manufacturers sell expensive routers with zero customer service support. I called customer care for help, provided the serial number, and confirmed the warranty. When I requested assistance, the representative said they needed to restart the system first before proceeding. After waiting on hold for a while, the call got disconnected with no follow-up. Instead of dealing with these overpriced routers, I’m considering switching to my internet provider’s router for peace of mind.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Siva,
It is our sincere apologies that you are experiencing issues with your router and that you have encountered difficulties in contacting our technical support staff. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. We would like to make your experience with us a better one.
Please send us an email at customerloyalty@asus.com and include the case number "N2307045372-0004" as a reference so that we can further investigate this issue. Maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Router
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great router!!! Customer service was great while shopping
I would recommend this to a friend- Pros mentioned:Range, Speed
Great router!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router, fast speeds, range is excellent, LED lighting is a nice feature!
I would recommend this to a friend - Pros mentioned:Speed
Best router ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router has been a life saver! Before I got it, my internet would constantly drop and I wouldn’t reach the speeds I should but this router has been great. I get up to about 500mbs and have had to loss of connection. For reference we are a gaming household and so far haven’t experienced lag when playing.
I would recommend this to a friend - Pros mentioned:Setup
good wireless router
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Strong signal. Good configuration option to meet your needs
I would recommend this to a friend - Pros mentioned:Speed
Best purchase made
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast, no more lagging. App is great can boost your gaming WiFi
I would recommend this to a friend - Pros mentioned:Speed
Perfect WiFi Router!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this router! The ASUS portal to customize all the settings are great! The unit never gets hots, is fairly small, and looks great. One of my favorite things of the design is having the antennas built into the unit instead of being screwed on like most others. If you're a gamer or a heavy internet user, this router will not let you down and won't throttle your speeds.
I would recommend this to a friend Great router!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A+, no issues, easy app and setup, lots of features and great interface.
I would recommend this to a friend- Pros mentioned:Performance, Setup
Awesome wireless router!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super simple to set up and a huge improvement in my wireless devices performance!
I would recommend this to a friend Excellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product reviews. The value was excellent.
I would recommend this to a friend- Pros mentioned:Speed
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well. Strong signal and super fast. Very easy to set up.
I would recommend this to a friend - Pros mentioned:Ease of use, Performance
Easy to Use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, works great and the speed is super for all of our needs.
I would recommend this to a friend - Pros mentioned:Range, Speed
Great!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speed and range! Great improvement over google network box
I would recommend this to a friend Good solid Wi-Fi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router for all around use. I haven't had a dropped connection yet.
I would recommend this to a friendIts works but...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The router works wonderful i use it on the mesh network and still receive 760mbs on wifi. But does have a heating problem even mounted it has a heating problem
I would recommend this to a friendAwesome
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wifi 6 router for the price. You can prioritize your gaming console.
I would recommend this to a friend- Pros mentioned:Ease of use, Range
great gaming router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, good wifi to all rooms of house even places old router did not reach
I would recommend this to a friend