Customer Ratings & Reviews
- Model:
- RT-AX82U
- |
- SKU:
- 6428132
Customer reviews
Rating 4.7 out of 5 stars with 2693 reviews
(2,693 customer reviews)Rating by feature
- Setup4.7
Rating 4.7 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
- Signal Strength4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Setup
Rated 4 out of 5 stars
ASUS - RT-AX82U AX5400 Dual-Band WiFi 6 Gaming Rou
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast easy setup, good coverage of my 1600 sq ft ranch style house.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent router
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a excellent router for the price. Handles everything i throw at it. Gaming consoles, multiple PC's, smart tvs, everyone's phones. Easy to use interface for control. I'm very satisfied with this router.
I would recommend this to a friend - Pros mentioned:Range
Rated 5 out of 5 stars
Buy It!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy it!!! This router is freaking awesome! I have a 3900 square ft home, and I am streaming 4K on four TV's, 5 laptops, and one desktop without any hiccups. I am also streaming wireless in 4K and no range extenders!
I would recommend this to a friend Rated 5 out of 5 stars
Great router worth the money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.About 6 months in, great WIFI router. I get my internet from a WISP, and this does all my dirty work. I love the app on the phone, allows complete control. Multiple networks set up with rules/restrictions for my kids and guests
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
A huge upgrade.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from WiFi whatever to this and it is a night and day difference. Used the dedicated gaming port on my PC with the QQOE and my frames boosted. This router was a risk for me but oh it was worth every penny.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Awesome device
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We switched from a google wifi system to this router. It’s been an amazing improvement in our overall experience with our WiFi experience. We did like the google WiFi we had before but it didn’t support the speeds that this router does and we needed more.
I would recommend this to a friend Rated 5 out of 5 stars
Amazing!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I made the jump up to Gigablast and WiFi 6. This router was recommended for me, and it is great! I often work from home, stream tv and movies, and do a lot of online gaming. I highly recommend this product!
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Great router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router. Fast and reliable. ASUS mesh works like a champ, and love that my wifi SSID is the same. However, I do wish ASUS made their options a little more granular. I would like to see where I can block individual sites at the node level and not for the network as a whole.
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 2 out of 5 stars
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works worse then my 6 year old netgear router. It doesn't like my 2 roku devices kept cutting out and disconnecting. Had to restart roku every hour. Hooked my old router back up and i dont have any issues.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jeremiah,
We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously. Please try to update the firmware using the FAQ linked below. If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2102064882-0015) for us to better assist you. Thank you for choosing ASUS!
https://www.asus.com/support/FAQ/1008000/
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
- Pros mentioned:Speed
Rated 5 out of 5 stars
Great speed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was one of the routers with the best review for high speed. Decided to return the one that I was renting from my internet provider and buy one that I could keep. So far it’s been very reliable and haven’t had any issues with the speed.
I would recommend this to a friend Rated 5 out of 5 stars
Just get it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been absolutely flawless! Upgraded to this from a Netgear Nighthawk. Netgear had constant latency issues. Asus has handled my network perfectly without any of hiccups. Wifi 6 lives up to its hype on the devices that I have the support it. Could not recommend this router anymore.
I would recommend this to a friendRated 4 out of 5 stars
Replacement for NG XR-500?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could use some bigger antennae. Replaces problematic NetGear NightHawk XR-500. We will see...
I would recommend this to a friend- Pros mentioned:Ease of use, Performance
Rated 4 out of 5 stars
Fine product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and as expected. Good features and pretty easy to use.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Faster Speeds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this router to hopefully increase my WiFi speeds. It works as advertised. My ISP provided router only had our WiFi speeds at 200Mbps when this one is used it jumped up to 600Mbps. On top of that it has plenty of security features and the ability to use VPN a plus.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Asus Router: Was past time for this upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As noted by others, this router significantly improved our internet/wifi speed. It was well past time to replace our old router, this one certainly has been worth the upgrade.
I would recommend this to a friend Rated 4 out of 5 stars
It's good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let's start by saying I am in now way a computer or wifi expert but this router is a replacement for a netgear nighthawk lost during a move, with that being said this router is working good i had to separate the 2.4 from the 5gz channels as some electronics won't work with 5gz it was a easy process after i downloaded the ASUS app, so far so good the coverage in the house is great
I would recommend this to a friendRated 5 out of 5 stars
Best router ive bought in a while.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had spectrum even before when it used to be time warner cable and when we were forced to replace the modem and router to their garbage machines. You lost the liberty of what to do with your internet. Couldnt open up servers with their routers and couldnt open 2 connections to have one for guest at limited speed while i have the best connection with all the speed i wanted, but with this router i got all of that back. If you have spectrum this router is compatible with their modem. I did have an initial setup problem but i tried it again and it worked. My ping went down from 55-65 to 35-45 and one problem i had with the spectrum router was that it would constantly give out for no reason even after we replaced it 3 times which was an inconvenience while gaming, but ever since i upgraded to this new router that has stopped.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Coverage and Speed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Covers me whole house with super fast wifi 6 signal. No need for mesh networks with this! Latency to my PC with wifi 6 is less than 1ms ping times to the router, amazing!
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
very good meshing router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asus makes good routers but I got three of this for a mesh network. I am very satisfied with the performance level and good admin features. Installation time for the first one takes a little time but the subsequent nodes are very easy to add.
I would recommend this to a friend - Pros mentioned:Range
Rated 5 out of 5 stars
Fantastic!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic Router! Great range for 5GHZ and 2.4HZ with low latency. I have 12 devices on the network and haven’t experienced any sluggishness in the network whatsoever. Highly customizable for security configuration and good firmware updates. Totally worth the price!
I would recommend this to a friend


















