Customer Ratings & Reviews
- Model:
- RT-AX82U
- |
- SKU:
- 6428132
Customer reviews
Rating 4.7 out of 5 stars with 2693 reviews
(2,693 customer reviews)Rating by feature
- Setup4.7
Rating 4.7 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
- Signal Strength4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Rated 5 out of 5 stars
Great router!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an aging AC Netgear router with this one. I have never owned an Asus router but reviews were very good so I decided to take a chance. I was not disappointed! Works great even with three laptops over wifi in simultaneous zoom meetings! I would highly recommend.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Excellent choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router performs flawlessly. Getting over 450GB's on a 400GB plan. WiFi is excellent across a 3,000 SF quad-level home. Multiple devices are on the 4th level whilst the router sits on the 1st level [basement] and no issues. Really good value for the performance.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great router
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow I didn’t think replacing my older Asus router would make such a difference. I would highly recommend this to anyone. The only thing I would change is to be able to disable the light on the front. The blue glowing light is a bit annoying to me.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Excellent Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old Asus router started to malfunction and a firmware upgrade did not help so I upgraded to this one which as performed excellently for me. Good deal with 15% off price with trade in of old router.
I would recommend this to a friend Rated 5 out of 5 stars
Use it to create mesh network
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blows my old nighthawk out of the water. Why? Because you can add WiFi 6 full size routers as nodes in a mesh system in large homes like ours. My family phones, televisions and cameras get full WiFi everywhere with the mesh system I set up.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
ASUS AX5400 Dual Band Mesh WiFi 6 Gaming Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ASUS Router is high tech and is remarkable. It started working as soon as a Technician hook it up and has been working just ever since. I have texts my middle brothers and one said "WOW". I believe it top of the line. Will buy other products in this field.
I would recommend this to a friend - Pros mentioned:Range, Speed
Rated 4 out of 5 stars
New router
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the wifi 6. The increase of speed and distance is great.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Looks like a space ship, works like a charm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like many, I recently found myself working from home. It was pretty clear that my old router just wasn't up to the increased traffic. This AX5400 did the trick! Now everything is faster, work and play. :D
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome router
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as an upgrade from my old asus ac1900 and it was quick and easy. Can monitor a bunch of stuff with the application plus i can use ny old ac1900 with this one to create a mesh network.
I would recommend this to a friend Rated 4 out of 5 stars
Optimal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough range through brick house..two floors also
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
My favorite router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend this router. The speed and reliability is outstanding for this product. I had previously used a Netgear Nighthawk and a Google Wifi before that. Neither could stand a chance against this Asus especially for the price.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Highly Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely would recommend to anyone. We pay for 400mb internet and we would on a good day get 289mb with this router we are getting 497mb at any given time when I check. It has greatly improved my gaming as well as everything else.
I would recommend this to a friend - Pros mentioned:Speed
Rated 1 out of 5 stars
waste of my time an money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i just got this item today an i did the normal steps unplug my modem an plugged it in an the router did the easy set up an even watched the video maybe some advance settings to change and 1 feet away i was getting 10 megabytes down an 10 up an i have verizon viber an i test my lane an i was getting 1000 out of 1000 so i tested it in my living room an i was getting .05 down an .06 up to the point where the wifi dropped off my seach on my phone till i moved closer to it an it came back with one sigal bar an 3 just one so not for me sorry 
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Timothy,
We are sorry to hear about the issues you are having with connection on this model. We would recommend that you attempt the steps in the FAQ below. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Troubleshooting: https://www.asus.com/support/FAQ/1030641/#:~:text=Restore%20the%20router%20to%20default%20settings.&text=;(1)%20Press%20the%20RESET%20button,the%20router%20is%20rebooting%20itself.
Rated 5 out of 5 stars
Good router good coverage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got fed up with all the problems with netgear and decided to give ASUS RT-AX82U AX5400 a try after the good reviews . Have been very pleased with the coverage and not losing connection daily. App is good.
I would recommend this to a friendRated 5 out of 5 stars
I LOVE IT!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. No problem what so ever. I needed this to replace the net gear WIFI-6. I constantly had to turn it off cuz it keeps losing signal. But this ASUS WiFi is amazing. A must get if you have videos game consoles, Nvidia shield laptops and phones.......
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Absolutely beast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this because my modem was a bottle neck for my high speed internet. This upgrade was needed and absolutely unreal. Performance is unbelievable definitely happy with the decision.
I would recommend this to a friend - Pros mentioned:Range
Rated 5 out of 5 stars
ASUS router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a very expensive Netgear that only made it a year... researched, and decided on the ASUS. No problems so far. We are an internet heavy use household and we have many devices running with no issues... streaming has also been very good so far.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
PSU Golfer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router was easy to install and has been a big improvement in our house WIFI coverage. We have 3 ASUS routers the we mesh together to have great coverage through out the house and out on the deck.
I would recommend this to a friend Rated 5 out of 5 stars
Great AP or node in AIMesh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Running this AP as a node in an AIMesh. The signal strength on that side is great, and as part of the mesh with the Asus utilities on their app managing traffic, QOS, and signal is super easy.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Excellent Powerful Gaming Router
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router has enabled my wifi speed to go beyond and faster than actual internet speed. The only downside is that the wifi range is lower than what I have expected, but I have enabled wifi extender to extend the range.
I would recommend this to a friend


















