Customer Ratings & Reviews
- Model:
- RT-AX82U
- |
- SKU:
- 6428132
Customer reviews
Rating 4.7 out of 5 stars with 2693 reviews
(2,693 customer reviews)Rating by feature
- Setup4.7
Rating 4.7 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
- Signal Strength4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Asus router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router was extremely easy to setup and works right out of the box. Wireless connection is fast and stable over a good distance. Cable connection is great for fast uploading and downloading.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Best wifi router I've ever had
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this to extend wifi to a 2nd house, I have a cat 5 cable going from one house to the other and plugged it into the router and it's been even better than expected eliminating all dead spots for gaming, no lag extremely fast !!
I would recommend this to a friend Rated 5 out of 5 stars
Didn't know what I was missing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had intended on purchasing the RT-AX86U AX5700 Asus router but at the time BestBuy was out of it and I was in dire need of a new router since I had had enough of my older Netgear R7000 router bottlenecking my connection. This being the slightly smaller (in performance) version of the AX5700 and being in stock I bought it. Wish I had bought it sooner. After setting it up I immediately started seeing the speeds I had been paying for. Absolutely love the Asus app for the router. It is responsive and quick, unlike the laggy and slow log-in on my previous router. I have not done any testing in regards to the wireless aspect of it but I have not had an single issue with connectivity when I am gaming and I have 9 devices connected continuously. It has been money well spent.
I would recommend this to a friendRated 5 out of 5 stars
Many features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these to set up a mesh network using an ethernet connection. To do that requires the node router to be reset, which seems odd, but that is how it works. I tried the wireless smart connect, but I ran into trouble trying to connect various devices like my weather station; so went back to separate 2 and 5 Ghz. The roku did not see the 5Ghz channel since the control channel the router picked and what not what the roku was looking for. I did not bother to change the 5G for the roku. The samsung phones connected fine. The router has a lot of settings. It is a good feature that Asus provides a DNS server connection to for remote connection to security cameras. Some of the network analysis tools required sending router data to Trand Micro; I did not enable that.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Excellent router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent WiFi, I have 400mbps at home, connecting directly thru hardwire from my provider I get only 250 - 400mbps, using WiFi or hardwire connections thru this router I end up getting 415 to 454 mbps... verygood off router, no complain so far
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Excellent router!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router is one of the best right out of the box, I bought one for my house, then my parents was having freezing video with a net gear. Bought them this and it fixed their issues. Even though it says gaming router, it will work for anyone!
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Very Good Router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our internet connection sporadically dropped throughout the day and we thought it was our ISP. After replacing our router with this Asus one we've had no further issues with connection loss and our speeds are much faster.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Asus Nailed it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router! I had the Fios issued one, didn’t work with 1G internet, but this one does! Great speed and reliability! Can change the color on the display or have none at all. Easily connects to Mesh. Incredible wifi strength.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted up upgrade from 4 yo router. This one is great. Coverage is excellent 30 ft from router no issues. Wireless speed is where it's at! Before I got 50mbps, now I get the full 250 I pay for!
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this thinking it was going to be like my nighthawk that I had which worked for like a week and than stopped working but honestly it’s been a month and couldn’t be happier
I would recommend this to a friend - Pros mentioned:Range
Rated 5 out of 5 stars
Another great ASUS router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent range, was a big improvement over ISP cylinder router. ASUS gui has lots of features, even the app can control most of it without have to log in from computer. Kids Love the colors.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Worth it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It literally got the full speed of my wifi out of it. I was using netgear before this and it was garbage. Had me thinking it was my provider messing up my internet… it was their garbage router
I would recommend this to a friend - Cons mentioned:Lag
Rated 5 out of 5 stars
Buy it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down this is the BEST router I have ever used. I’m a serious gamer and I hate lag. I have not had one incident since purchasing this monster. 11/10 would recommend.
I would recommend this to a friend Rated 2 out of 5 stars
Buy something else.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ASUS products only have tech support for the "life" of the product; keep that in mind. I am rebooting this thing constantly and the app is... okay at best. Has a lot of bells and whistles but falls short on the basics.
This review is from ASUS - RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router - Black
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Megamanxero,
We're sorry to hear that you're having issues with the router, and we apologize for the difficulties you have encountered with our support team. We would like to make your experience with us a better one.
Please email us at customerloyalty@asus.com and include the case number "N2307045372-0006" as a reference so that we can investigate this issue further. Maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
A very good router for the miney!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not plan to buy this router. Now i am glad i did. This router is a big improvement over what i had. It works much better than I expected. It looks well designed and is a decent piece of eye candy. I am very pleased!
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Great Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this router for a couple months now. So far it's obviously very much out performed my old Netgear Router. Love the features it comes with and the triband connection!
I would recommend this to a friend Rated 5 out of 5 stars
Solved our wifi issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally no wifi issues! We’re using this to extend our wifi signal from the downstairs router and it works perfectly. No more low signal issues and dropping connection. The lighting is a nice touch too, my gamer fiancé likes it
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best for its price!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really great. I have many items connected to it and they all work great. Love the LED future too. Super easy to set up and have a great app that goes along with it.
I would recommend this to a friend Rated 5 out of 5 stars
Wide Range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little skeptical that this could meet our streaming needs but we haven’t had any issues! We have multiple Ring devices, IQ, 3 gaming consoles and computer with 3400sq ft to cover. I’m very happy with this purchase.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Fantastic Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After quite a bit of research i decided this router met my needs and was the best value for the product. So far its meeting my expectations. I have a lot pf devices hooked up and ive been seeing excellent speeds.
I would recommend this to a friend


















