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Customer reviews

Rating 4.7 out of 5 stars with 2693 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,693 reviews
  • Pros mentioned:
    Range

    Rated 3 out of 5 stars

    I tried and I tried..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still on the fence about this router. I read all the reviews not once but twice before making my purchase. I'm not getting all the feels like everyone else. I'm experiencing so many issues. I bought a different router much cheaper and with far less problems. I did a few more tweaks hopefully it will work as expected. The colors are great. I did notice that when I was in a remote location and used it worked great. Maybe its the location but still it needs to work where I am presently residing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a few weeks ago, I was really intimidated to attempt but It was a really easy set up. I got all of my devices working again and everything is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A boost in performance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New, hi-tech router is more effective, more responsive and efficient than the unit it replaced and provides better coverage throughout the house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fearures and a sleek look. I actually liked it very well while it worked. Mine had a problem with internet connections so I had to return it and go with another brand

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Nonamefame,


      We're sorry to hear about the unfortunate experience you had with your internet connection and that you had to return it. Rest assured we will make a note of this review and have it passed on to our team for a review. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
      For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2105041787-0027) for us to better assist you.


      Thank you for choosing ASUS.
      Best Regards,
      Ramon
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bulletproof!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bullet proof. Easy set up. No disconnects. Nice smart phone app. to adjust the settings and view all of the connected devices. I have 21 of them, but I and all work well.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Asus ax8200

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks awesome with the different colors aura lightning handles multiple devices easy setup and designated data distribution for whatever device needs the most data

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing, fast, and user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just switched from spectrum to greenlight (fios) and this router is amazingly fast and easy to set up. Just get it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good i can play my games. What i like the most is that i can control my kids internet usage. I can block them with a push if a button right from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Forget you internet provider’s router

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router got me to a whole new level. WiFi 6 is a game changer if you have a smart home or a lot of devices. Bought it to bypass Xfinity router

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Not bad, a bit pricey for what you get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, setup is step by step, easier with your computer, app is really great and eat to use as well. It integrates much better with a mesh network but not necessary. I definitely recommend, I'm using about 24 devices with this one

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. I live in TN and we have fiber optic internet so I get the full potential of my internet through this router.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had no issue with performance since purchase. We stream TV, online game, and phone on multiple devices with out lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hook me Up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved into new house and this is doing the job for internet access. Not experiencing any down time. Love the design.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent product for fast wireless connection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My condo internet service only uses this form of router, its a bit pricey, but it works great. I totally would recommend it to anyone in the marker for an AX

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    ASUS For The WIn

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in need of a new router. Been Using ASUS products for years. This one doesn't disappoint. Great Router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast modem with great features. I do warn that if you are trying to get max speeds, be ready to read the manual. Nice looking device with fast network shares.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router especially if you are a streamer. Looking to have great speed anywhere in your house, here ya go! You can find me on youtube at Dark Titan Media!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great compare to the router I had from spectrum. The range was a little longer than spectrums. No drops and works good.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Get the app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router works great. Couldn't find website that directions said to go to so I went to find a App on Google play. After I installed the app it was a breeze to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome router.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router for gaming, and everything else. My old Netgear AC1900 router would kick me from party chats on PS5, this Asus fixed the issue!

    I would recommend this to a friend