Customer Ratings & Reviews
- Model:
- RT-AX82U
- SKU:
- 6428132
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
AC AX parental control bandwidth throttling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router with great AC and AX performance. 2.4 and 5Ghz seamless operation. parental controls and bandwidth throttling on apps and clients.
I would recommend this to a friend - Pros mentioned:Speed
Spaceship router.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks like w spaceship and runs internet just about as fast. I’ve had no problem in my three floor town home with getting a clear signal
I would recommend this to a friend Great router
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool looking router with amazing capabilities. It has worked great for my house and the app is easy to use.
I would recommend this to a friend- Pros mentioned:Performance
Great gaming router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router works perfect for streaming my Oculus Quest 2 via Virtual Desktop for playing PCVR games!
I would recommend this to a friend - Pros mentioned:Speed
Impressive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow!! I thought I had a nice router prior to getting this one. I was very wrong. This is a beast!
I would recommend this to a friend - Pros mentioned:Speed
Worth it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought because my console kept disconecting in the middle of game play. Completely solved my issuse and now my whole house has quicker internet!
I would recommend this to a friend - Pros mentioned:Speed
Wide range high speed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gave it to my son for Christmas and he loved it he actually hears it around with him when he visits us and it covers the whole house high speed
I would recommend this to a friend - Pros mentioned:Setup
Great Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and our WiFi connection improved throughout our house. This is what we needed with remote school, work and all of our devices.
I would recommend this to a friend - Pros mentioned:Setup
nice router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice router easy to set up the app has different settings to allow people to use your wifi for certain period of time which i like
I would recommend this to a friend - Pros mentioned:Performance
Great router
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been completely transparent, i never have to deal with it since i set it up. Great router, lots of advanced tutorials online
I would recommend this to a friend - Pros mentioned:Performance
Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beast. Bad Router before this I believe it was linksys one that I ended up exchanging for this. Very pleased with this.
I would recommend this to a friend Please don’t buy this router.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.February 22, 2025 Router worked for under two hours. The range was worse than the old spectrum router I was going to replace it with. I had no signal. I connected the old internet router and presto I once again have internet. I should have have listen to the many bad reviews. I still gave it a chance but, I now regret the purchase. Will be returning this router tomorrow.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear SergioM,
Thank you for your comment.
We do understand your disappointment with the product and the inconvenience this may have caused if you are unable to establish a connection. This router works with Spectrum internet services. To resolve this, check if the security credentials from Spectrum matches the router's configuration. Additionally, place it in a central location within your home, away from walls and obstructions, keep it elevated off the floor and away from electronic devices that may cause interference. If the router is running with an older firmware version, update it to the most current version posted at: https://www.asus.com/us/networking-iot-servers/wifi-routers/asus-gaming-routers/rt-ax82u/helpdesk_bios?model2Name=RT-AX82U . Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Speed
Cool router and great performance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great WiFi router for the bucks. Before this I have the Verizon router which is terrible, this one can make sure you get the speed you want
I would recommend this to a friend Great Router!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router! We use a lot of devices and I work from home. The router is in the basement but the signal reaches the farthest end of the house.
I would recommend this to a friend- Pros mentioned:Ease of use
Simplified networking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a Verizon Router that died. Much easier to manage. Comes with a Phone APP.
I would recommend this to a friend Ax5400
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this router, so many great features! Wifi6 so 5400mbps wireless! I bought the for my quest2 to stream games from my OC. Works great!
I would recommend this to a friend- Pros mentioned:Speed
Great router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this router per a computer wizard’s advice. Fortunately he installed it for us! It works great with 1gig internet speed.
I would recommend this to a friend - Pros mentioned:Speed
Excellent Router for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Router is located in basement of fairly large two story home and we get great speeds throughout the entire house now.
I would recommend this to a friend Gaming router
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a very good Router it does what I say it does a Wi-Fi is incredible I use it for gaming only
I would recommend this to a friendDisappointed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working properly after only 4 months. Intermittently loses wifi, range is less than what i had with my Netgear.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Zipk,
We regret to learn that you are experiencing connection issues. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ below. If all steps have been completed, please reach out to us by email at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2105041787-0035).
Thank you for choosing ASUS.
Best Regards,
Schottky.S
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1030608/