Customer Ratings & Reviews
- Model:
- RT-AX82U
- |
- SKU:
- 6428132
Customer reviews
Rating 4.7 out of 5 stars with 2693 reviews
(2,693 customer reviews)Rating by feature
- Setup4.7
Rating 4.7 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
- Signal Strength4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Buffering
Rated 5 out of 5 stars
BEAST!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a BEAST of a router!!! No more buffering when using my streaming devices. I have over 15 devices and not a single one skips a beat.
I would recommend this to a friend - Pros mentioned:Range
Rated 4 out of 5 stars
It works for what I need
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.But honestly they want a review before I’ve fully tested the dam thing. So far it’s covered what it says it does but I still need an extender. So far it works but I won’t know for sure tell I’ve had it year.
I would recommend this to a friend Rated 5 out of 5 stars
Fantastic item!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router is FANTASTIC! I got this at a great price and my coverage at home had never been better!
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Nice upgrade!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice router. Gave me huge boost in internet speed coming from old fios one. I have 35 devices connected and they all run smooth.
I would recommend this to a friend - Pros mentioned:Range
Rated 5 out of 5 stars
ASUS AX5400 Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cat5 connection works great for gaming using specific gaming port. Wifi works well around a larger home not really noticing and drop offs.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Does what it do
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works reallly good would love help finding modem for CenturyLink, but until then still renting bs. Help me out geek squad
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
New WiFi Router working fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wi-Fi router is doing its job with out any problems. Geek squad installed it and all is good so far.
I would recommend this to a friend Rated 5 out of 5 stars
Best router for price!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gerat signal. Works perfect for my smart apartment! Plus the AiMesh is crazy great for full coverage signal of your whole home!
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Router
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful router that can handle a lot of devices hooked up to it without slowing down internet speeds on WiFi connected devices
I would recommend this to a friend Rated 5 out of 5 stars
Great signal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Significant change in wifi signal way stronger than it was before. Gaming prioritized. Able to game with multiple devises going on.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
I love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well i use it for my att fiber internet. Very easy to set up and manage
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Everything you need
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, lots of features, the exterior light took some time to get on board with, good UI to enable features. Highly recommend
I would recommend this to a friend - Pros mentioned:Performance
Rated 3 out of 5 stars
Lasted Almost a Month
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At least it died within 30 days of my purchase date, this thing has worked great for the whole month up until around 3:00 a.m. last night when it just up and died. Verified with the internet provider that there were no issues and also worked with their tech support who told me to return it to Best Buy since I still could easily. I will probably repurchase this because of all of the value that it offers as far as features, however, I will be buying the extended warranty.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear TheBuck,
We are terribly sorry the device stopped working and for the inconvenience, this has caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send them out to the stores worldwide. ASUS provides a warranty for the unit in order to fix or repair any isolated factory escape defect. This information will be passed on to our development team. We would be very happy to assist you.
We are recommending having the unit return to Best Buy for servicing under the ASUS warranty. You can also have the unit send to ASUS for repairs. If you need any further assistance, please don't hesitate to contact us via email: customerloyalty@asus.com and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
- Pros mentioned:Speed
Rated 5 out of 5 stars
Awesome Router
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome router! I used it to replace the cheap router that Spectrum gave me and my speeds increased 10 fold!
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best router so far, fast speeds. Also the router app is awesome. Great job ASUS.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice router. The performance is excellent. It has not given any trouble.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great router
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great and looks good as well. I would definitely recommend this router
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Fast,wifi6!,great interface!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speed for me out does my previous net gear nighthawk! Plus I really like the multi function interface!! Great buy in my opinion
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Great router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was painless and hassle-free. Features included in firmware are great. No complaints here.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really fast and reliable! I had a problem with setting it up, but that might’ve been due to my inexperience with WiFi routers
I would recommend this to a friend


















