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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2693 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,693 reviews
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    A good, reasonably priced router.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid connection, long range, easy to set up, looks really good in a room. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range, Speed

    Rated 5 out of 5 stars

    Easy to add vpn!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router.. easy to install VPN. Eouter is fast and has a long reach

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range, Speed

    Rated 5 out of 5 stars

    Easy Set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range and speed works well with 1gig service, the setup was very typical and easy to set-up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full House Coverage with Strong Signal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect upgrade for a whole house wifi. The wifi has a stronger signal that covers my three story house without extenders. Excellent purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great router for area and speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems qorks great improvement over the other one . I can actually have coverage Quick shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    New Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers the entire house. Easy setup and the signal is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was my first time buying a router for my pc and it was so easy to set up run great 100% recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 4 out of 5 stars

    Add account confusing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, and easy to install except for adding a guest account. Somewhat confusing and instructions are not clear.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Setup

    Rated 5 out of 5 stars

    Excellent router!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace an old Asus router that was failing. Very similar user interface to the one I had, quick and easy to set up. Significantly better range than my old one - was able to remove a repeater I had been using for years. So far zero issues - highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great router with many advanced features!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router to replace a Nest Wifi mesh system in my house. I really liked the Google Nest WiFi but my son was having issues with ping spikes while playing first person shooter games on his Xbox Series X. My entire house is networked with Cat 6 cabling but because of only having one port on the Nest WiFi, I had to run everything through network switches. With this Asus RT-AX82U, I not only get three additional ports that I can send to other devices in my house, but port 1 on the back is a dedicated "Gaming Port" with automatic device priortization. It took a little bit of time to set this up the way that I wanted, but as of now it is working just the way that I need it. I separated my 2.4Ghz and 5Ghz networks so that I could put my smart home devices that are spread out around my house on the 2.4Ghz network and all of my mobile devices that move around and can take advantage of the faster speeds offered by this frequency on the 5Ghz network. After all of my devices were connected I went into the app and named all of the devices so that I know which ones are online and what data is being used by them. I also like that you are able to limit the bandwidth on every single device that is on the network. This is a good idea if you are looking to maximize the amount of bandwidth that your streaming devices use while limiting speed to less important things like thermostats and smart plugs. I am looking forward to purchasing another router or two in the summer and setting up a mesh network using the aimesh system so that I can extend my covered out into my pole barn. I am quite confident that this will work well as all of the Asus products that I have used have never let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy results

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is at a summer house. I have never failed to connect to my security cameras which I was able to do previously. First test for coverage was a little disappointing. Based on reviews and specs I had hoped to eliminate the use of a wifi extender to reach a boat dock but the first test failed. I will test again when we return this spring but expect to need the extender. This router is being used with newly deployed internet service. Neighbors have had issues with nighthawk routers. This Asus has been flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Fast But Pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty fast modem. Design is kind of cool. A bit pricey though.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Range, Setup

    Rated 5 out of 5 stars

    ASUS - RT-AX82U Fantastic Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ASUS - RT-AX82U router! Recommended for use with my Greenlight fiber network and it works perfectly. Setup was simple and absolutely no issues. Love the ASUS iPhone app that gives the network status and what is connected. WiFi signal strength is so good I was able to move the router to the basement without issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect for my 1800 sqft, single story home

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As odd as it may seem, sometimes mesh systems are overkill. I know they are the latest and greatest, but when I downsized from my 3000 sqft, 2 story home to an 1800 sqft, single story, my Netgear Orbi began giving me tons of issues. Dropping connections constantly even though my hardwired PC showed no problems with my internet or ISP. Did some research and found that mesh can be overkill in small spaces because your devices are constantly swapping between the node and satellite which are in too close proximity in too small a space. I got this to replace it and am very glad I did. 10+ devices connected at all times, putting out higher than advertised speeds via WiFi. I have 100% coverage throughout the house and my front and back yards. Very powerful, looks great. Installation was the easiest I've done in years. Quite literally took less than 5 minutes from opening the box to having a fully functioning unique network. The app is perfect. No account creation required. No registration. Just download the app, plug it in, and go.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Super easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy install Good features and coverage. Easy software interface.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Wonderful product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really easy to setup on any mode . And signals qualityis really great

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Best Router I have owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best router I have used to date. The range is more than adequate and the signal strength reaches beyond my house and yard. If you know what you are doing, there are tons of options to customize your network through the router settings. You can even link more than one of these together to make an even bigger network with a massive range.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, looks good, reasonably priced, no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Router, install was quick and easy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is great. I don't game but needed something dependable, this is my 2nd Asus router and it has great coverage, it almost installed itself. It recovered quickly after a service interruption. I am +60 and i highly recommend this unit for ease of installation. Thanks to the in store staff at the Reno BBY for recommending it. Stay far away from the Nighthawks, their quality is gone.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great router!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and throughout my house. Easy set up and installation. It was perfect for our large family needs.

    I would recommend this to a friend