Customer Ratings & Reviews
- Model:
- RT-AX82U
- |
- SKU:
- 6428132
Customer reviews
Rating 4.7 out of 5 stars with 2693 reviews
(2,693 customer reviews)Rating by feature
- Setup4.7
Rating 4.7 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
- Signal Strength4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 5 out of 5 stars
Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it so much and how it makes my imternenr way faster that what it os already
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Awesomeness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatly satisfied with this purchase. Blazing speed plus compatible with Nord VpN.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working excellent! I was having an issue with my old router and WiFi access so I decided to upgrade. I’m very pleased with my purchase!
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unboxed plugged in turned on and connection! Easiest setup I can remember for a router
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Awesome!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellent. I have 1 gig speed at home and able to receive over 500mb in my furthest upstairs room. House is approx 2800 sq ft.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
doubled my wifi speed and range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this router performs exactly as described - very easy to set up, and my kids and I can all stream/play online without interruption
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great Wifi 6 Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, has increased the speed, and wifi connection in the house, Has a lot of equipment, no lag, interruptions, etc.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Awesome speed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing speed, this router made a huge difference in the streaming and internet browsing
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Route away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the app that it comes with. Very easy set up and straight forward with a bunch of great options. Very secure
I would recommend this to a friend Rated 5 out of 5 stars
Great router
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi is constant, can be used in a mesh setup. Working great wifi6 works well with my laptop and phone.
I would recommend this to a friendRated 3 out of 5 stars
Saw no dif between this and my spectrum router.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not a bad router I saw 0 dif between this and my spectrum router. I returned it
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear GreekNinja,
Thank you for sharing your feedbak on this model. We do value our customers and take negative customer service experience very seriously. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. Also, we would recommend that you use the Asus Router App, go to "Settings", "System Settings" then "Feedback" and send feedback to us. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
- Pros mentioned:Speed
Rated 5 out of 5 stars
Excellent router
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router has worked flawlessly. I used this to replace my previous router and it improved my speeds!
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great product but pricey
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our internet was timing out due to extensive use from learning from home now we have zero issues and amazing speed on all devices
I would recommend this to a friend Rated 5 out of 5 stars
One very good Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally a router that works. Can connect all of my devices and Pixel 4XL with no problems and faster connections to my streaming TV's
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Awesome Unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent unit, excede the performance , solve issues right away with slow internet via Wi-Fi.
I would recommend this to a friend Rated 5 out of 5 stars
Strong and fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the looks of this router. Not only is it pretty, but strong signal.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
New Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the new router works well for what it is and just maybe I won't have to enter 50 characters next time.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Amazing Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent router, so much faster than my older one. Even though I am not a gamer, but can always use a faster speed :)
I would recommend this to a friend Rated 5 out of 5 stars
ASUS can't stop winning!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best Wi-Fi routers I have ever invested in! The AIProtection and QoS features are extremely useful if you have multiple devices hitting your network at once. My desktop with an AX card runs at a stable 2.4Ghz over Wi-Fi and some AC 1900 devices are running a 1.3Ghz. The RGB on the router is a nice addition if you are into the RGB craze (who isn't!). I usually do not go over $100 when I have bought Wi-Fi routers in the past, but this device is definitely worth every penny!!
I would recommend this to a friendRated 5 out of 5 stars
Router helped open up internet speeds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router and paired with a new modem has opened up my wifi. Night and day difference between the new setup and old setup
I would recommend this to a friend


















