Customer Ratings & Reviews
- Model:
- RT-AX82U
- SKU:
- 6428132
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Range
Really, really, really...decent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of setting to tweak that I feel are not needed. ISP router, plug and play, ASUS router, 6 hrs later still tweaking and only the range seems better.
I would recommend this to a friend - Pros mentioned:Speed
Fast, but a problem with Parental Controls
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speed improved all over the house after I set this up. One issue I've had is that when I try to enable Parental Controls on my kid's PCs, it knocks everyone off the Wifi.
I would recommend this to a friend - Pros mentioned:Speed
cool colorway router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.router works great for gaming and getting my devices connected quickly to high speed internet
I would recommend this to a friend - Pros mentioned:Performance
Best wireless router I ever had
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this router and man let me tell you ! This thing is a beast !
I would recommend this to a friend - Pros mentioned:Ease of use
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t be easier to set up. Totally fixed the WiFi issues in every room and patio in my Moms 1 story 4 bedroom house.
I would recommend this to a friend - Cons mentioned:Lag
Internet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks nice but it hasn’t helped with lagging while playing. The router that mediacom is more efficient than using this one I feel like.
I would recommend this to a friend Wifi Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for keeping track of the kids and being able to adjust signal strength when needed for different individuals.
I would recommend this to a friend- Pros mentioned:Speed
Asus router
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lived this router, blazing speeds. Definatly way above the speeds most of my devices and isp can handel. Nut lived the vpn option within the built in interface out of the box.
I would recommend this to a friend - Pros mentioned:Ease of use
Great and easy to set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to set up as an Ai node for a mesh network with the other Asus router. Front light colors are fun.
I would recommend this to a friend - Pros mentioned:Performance
Good Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an Asus router before this router handles 4 computers and 3 TV sets with no problem. I would recommend this router.
I would recommend this to a friend Asus router
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look of the Asus router great quality great price. Now i can get a signal all over my house.
I would recommend this to a friend- Pros mentioned:Ease of use
Cool router.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great router, was very easy to set up sand integrated well into my home network. LEDs are a very nice touch as well.
I would recommend this to a friend Perfect Wifi6 Spaceship
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from a 4 year old AC1200 router. The 3 cores and faster clock speeds helps maintain data speeds while using features like Traffic Analyzer, Adaptive QoS, and parental controls. Previous ASUS models had to throttle internet speed to maintain these features. Excellent wifi coverage throughout 2,300 square foot home. No dead zones with central placement upstairs. A little pricey for your average consumer but great for a house with 5-10 active devices and 25 total connections.
I would recommend this to a friendDefinitely Worth It!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how I can track bandwidth usage on this router, which is exactly what I needed as I got latency spikes during game play. The wifi coverage in my house also got stronger compared to my old router, which again is a plus. Overall very happy with this router and still learning about the gaming settings this offers. Definitely a good buy if in the market for a router.
I would recommend this to a friendEasy install poor connection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was easy through the app. However, i bought this product to replace the router my internet provider gave me and it ended up performing worse. TVs that never buffered started to buffer and lag, started to notice streaming was not as clear, signal did not go as far. I returned this product and will be searching for another router that can perform better
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the issues you've faced with the router and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We appreciate your feedback which will be reviewed by our Product team.
Although you no longer have the unit, we do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2308024257-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great router!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Started having a lot of trouble with my google hubs with the internet cutting out multiple times a week due to the hubs losing connection. Decided to get the ASUS gaming router because we have fiber internet and the reviews showed that it is an excellent router. I would have to agree! It works very well and we haven't had any of our internet cut out! Would definitely recommend!
I would recommend this to a friend- Pros mentioned:Performance
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and would recommend this item. This is also my 2nd Asus router.
I would recommend this to a friend asus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok but i think they need more cover range, my house is 2000 sqt f and on some point the internet is lag or cut out, but other in that its ok
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear JuanB,
We definitely understand the impression this may have created and we hope this will not be a long term lasting impression as you have chosen ASUS as a trusted brand for excellence. Rest assured we will make a note of this review and have it passed on to our team for a review. We do value our customers and take negative customer service experience very seriously. We definitely understand and we value your feedback and concerns as this will aid in any improvements that need to be made.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2105041787-0031) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
BOSS!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router!! Strong signal throughout my apartment. Able to connect many devices. Great for gaming also!
I would recommend this to a friend- Pros mentioned:Speed
New router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. We were having problems with our internet until we up graded with this new router.
I would recommend this to a friend