Customer Ratings & Reviews
- Model:
- RT-AX82U
- SKU:
- 6428132
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the RT-AX82U AX5400 Dual-Band Wi-Fi 6 Router for its speed, performance, ease of use, and range. Many appreciate its simple setup, extensive coverage, and strong signal strength, with some highlighting its suitability for gaming and its appealing design. While some users reported connection issues, others praised the router for its lack of lag and buffering. A few customers felt the price was somewhat elevated.
This summary was generated by AI based on customer reviews.
I like this router.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product.It works consistently.Easy to control by friendly app.
I would recommend this to a friendGreat get
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router boosts the coverage great in my split level house. Would definitely recommend
I would recommend this to a friend- Pros mentioned:Range
Good router! We'll worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long range, very nice router. The app and web log in is easy to use with a LOT of customization.
I would recommend this to a friend - Pros mentioned:Ease of use
Greater router for beginners
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to set up. Phone app and website make it user friendly for beginners.
I would recommend this to a friend Good product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure it's a good router, but I couldn't figure out the setup. So i returned it for an netgear.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Lori D,
We appreciate you sharing your feedback on this model and would like to apologize for the setup issue you've experienced. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Your feedback will be forwarded to our Product team for review in order to enhance the product line.
Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2308024257-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Performance
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great. I needed help to get it set up and got great service from the manufacturer.
I would recommend this to a friend - Pros mentioned:Ease of use
Router.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router. Ease of setup and the app on your mobile is a must and very useful.
I would recommend this to a friend Awesome Router
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome router. I was very hesitant being used to using another brand of router. But the other brand has had too many firmware issues it was a daily headache. And so far, its been an awesome router. The amount of settings that are configurable are excellent. Hopefully they stay this way, provide us more control over our device and NOT start removing options as that other companies have been doing so. I would definitely recommended it.
I would recommend this to a friend- Pros mentioned:Speed
Worth it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.User interface is super easy and very customizable. Great router and extremely fast speeds!!
I would recommend this to a friend Cool Router with fast connection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool design and futuristic look. Overall a great product for a Gaming Router!
I would recommend this to a friend- Pros mentioned:Range
Asus Router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible router reaches much further than I expected. I was able to eliminate my extender.
No, I would not recommend this to a friend Asus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love with this router, great quality and excellent coverage. Highly recommended .
I would recommend this to a friendAsus for life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asus for life i got a netgear as a gift and returned it for this some much better
I would recommend this to a friendGood router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router, easy installation, good coverage, clear instructions and interface.
I would recommend this to a friend- Pros mentioned:Ease of use
Easy to set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup with many features.I was up and running within 15 minutes
I would recommend this to a friend Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderfully. Exactly what I was expecting when I bought it, 100% would recommend.
I would recommend this to a friendWorks perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item! My house is 2400sq ft and covers everything just fine
I would recommend this to a friendGreat router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this router for a month now and it's been great. No wifi drops. I would recommend.
I would recommend this to a friend- Pros mentioned:Setup
Great router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product easy to set up and app is a awesome so far
I would recommend this to a friend - Pros mentioned:Performance
The best router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first gaming router. This router exceeds my expectations. It has done wonderfully
I would recommend this to a friend