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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 298 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the RT-AX86S AX5700 Dual-Band Wi-Fi 6 Gaming Router for its high performance, impressive range, and ease of setup and use. Many appreciate the strong signal and extensive coverage it provides, resulting in a consistently smooth online experience. While some users reported occasional connectivity challenges, the positive feedback on performance and ease of use significantly outweighs these concerns. The router's affordability is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 298 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WiFi all over my property ❤️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi all over my property. Works Great.Easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well, easy setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works well enough in an apartment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not seeing real time traffic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use eeros and I wanted something to be the work horse. I made the eeros AP’s to still have a mesh network. However, you lose features such as children profiles. No biggie because Asus has that option… but… they dont always show you the traffic for each device and it’s not easy to identify which device to put in the profiles.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great had replace spectrum and it’s way better

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great! Glad we purchased this one over others!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A beast, especially paired with the Surfboard S33

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is amazing, does it's job with little to no issues. I have it paired with the Surfboard S33 (an amazing product also) and together they work great. So far I've experienced no random internet drops or weak wifi signal, like I did with the cable companies modem/router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and great features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little thing. A bit on the expensive side, but the mage meant and extra features as well as dual band for compatibility helps a lot in the transaction and use of older devices. also great for speeds through wi-fi when absolutely needed when there is no ethernet jack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS comes through again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an aging ASUS RT-AC68U since I needed the speed of WiFi 6. Same App and Web interface that I know and like. ASUS routers have outstanding WiFi range that I need and appreciate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I’m very pleased with this router. The range and performance has been great. I also really like the app. If you are looking for a good Wi-Fi 6 router, I recommend this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome router.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router for the price is amazing. We have 15 plus devices and their is no buffering while playing games or streaming video. Plus our phones are connected to and it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS-RTax86s AX5700 Dual Wi-Fi 6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it was little difficult, but then I just made a mistake. But in the end, I had alot of wifi routers, but to me this was a amazing purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Needs to be restarted frequently

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine most of the time but needs to be restarted about once per week because all devices will lose connection to it.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Nick,

      We are sorry to hear about the often disconnect issue that you are experiencing with your ASUS router. This is definitely not the type of experience we want any of our customers to have and is not the kind of quality to expect from ASUS products. We recommend trying the steps found in the FAQ below to troubleshoot the issue. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2209026572-0005" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support

      WiFi signal is often disconnected: https://www.asus.com/support/FAQ/1030641/ Asus

  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent compared to my other one. Which was out dated. Im glad that purchase this one. Its faster and smoother. I will recommend this to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS-RT-AX86S AX5700 Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router, quiet,sets up devices with ether 2.4 or 5.0 which ever is needed automatically. I had a Bestbuy Technician set it up.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unreliable router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice router almost the same as more expensive model ASUS RT-AX86U. The main downside - it doesn't work reliably. Everything was fine for two weeks. Then on 15th day lights were still on but no LAN connection and no WiFi. Power cycling recovered it. I need a reliable router and returned it paying more for RT-AX86U that actually works.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear RemorsfulUser,

      We sincerely apologize for the unreliable connection issue you were experiencing with this router. This is definitely not the norm and this is not the quality to expect from ASUS products. We recommend following the steps in the FAQ linked below to troubleshoot the issue. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2209026572-0003" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support

      [Troubleshooting] Computer cannot access to Internet through wireless connection to router: https://www.asus.com/support/FAQ/1030640/ Asus

  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good upgrade from my old router. get the speeds i paid for with my pc. i get 450 download, and 22 upload. love this router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t realize how old and outdated my old router was until I got this one! Super easy to set up and get started, and love the app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Wifi 6 Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has exceptional capabilities and has lived up to everything I was hoping for in a router. This is a must have if you game or stream a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wifi 6 and asus router website is modern

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this router can connect older wifi. it has 2.4/5.0 ghz, 5.7 gigabits, ethernet way too short, u might need to buy enthernet if ur using wired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best part about this router is that it easily acts and connects as a node for the Wi-Fi mesh network. Highly recommend for all uses.

    I would recommend this to a friend