Customer Ratings & Reviews
- Model:
- RT-AX86U Pro
- SKU:
- 6535035
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the RT-AX86U Pro AX5700 Dual-Band Wi-Fi 6 Router for its phenomenal speed, ease of use, and expected performance. Many appreciate the excellent range, easy setup, and perfect coverage it provides. While some users experienced issues with the router, others have noted zero lag while playing online video games.
This summary was generated by AI based on customer reviews.
Amazing!!!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 I love this router for my two story house it works wonders!
I would recommend this to a friendGreat quality for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job! Quality, easy to set up and savings all in one place
I would recommend this to a friendWeak range, unreliable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live in small apartment and even then the range on this router is quite poor. Moreover, I get huge ping spikes, upwards of 500ms which I have not seen before. The signal barely reaches the end of my apt and any wifi calls cut in and out. I am very disappointed. The speeds aren’t that great either. I am looking to purchase a router from a different brand from now on.
No, I would not recommend this to a friendRouter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have been happy with the router. We tried one other brand and it did not deliver! We keep coming back to Best Buy!
I would recommend this to a friendGood Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, provides stable and fast wifi connections without cutting down the download speed of our hardwired in PC's.
I would recommend this to a friendOne of the best routers for gaming and fiber optic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was alittle skeptical from jumping to asus, ive only been using nighthawk routers but im glad i made the decision for this router.
I would recommend this to a friendOh well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item unused. Was able to get my existing unit working
I would recommend this to a friendWifi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded my wifi router to this. It changed tge whole house wifi experience. No more delays. Best investment for my internet
I would recommend this to a friendVery impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this product and im happy i decided to get it! Well worth the money!
I would recommend this to a friendAsus great router and interface
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asus has a great interface. Both on mobile and computer. Has more features for free than others. Easy to configure devices.
I would recommend this to a friendGreat router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge upgrade from my old Wi-Fi 5 setup. Does well with multiple users watching YouTube and tic tok videos
I would recommend this to a friendWifi signal
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong wifi signal. I can use up to 4-5 devices at a time.
I would recommend this to a friendBest Router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Router I have from this brand, it is very good, I highly recommend it
I would recommend this to a friendGood features, with some downsides
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router, app is glitchy. One unknown device connected to network, I blocked it from app, away from home, it showed blocked… when I got home, it showed connected. Lacks option to assign frequency to devices(smart connect). I prefer certain devices to only connect to 5ghz. A bit overpriced for what it is…
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Radu Z,
We sincerely apologize for the issues you've faced with the router and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence.
Please allow us to make your experience with ASUS a better one. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2308022157-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1042433/
Best Bang For The Buck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is probably the best router for under $300 and maybe even under $400.
I would recommend this to a friend- Pros mentioned:Setup
Good router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router. Easy setup. Love the asus app good price .
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear DylanR,
Thank you so much for the feedback, We are glad that you are happy with this product. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2108015343-0008) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Asus router
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we don't see any issues. Running smoothly, and stable. Good product
I would recommend this to a friendCoverage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router has better WiFi coverage than netgear roiters
I would recommend this to a friendHighly Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works well! We are very satisfied with the reception we are getting with it.
I would recommend this to a friendWorks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great has help with wifi speed.would recommend
I would recommend this to a friend
