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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 451 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the RT-AX86U Pro AX5700 Dual-Band Wi-Fi 6 Router for its phenomenal speed, ease of use, and expected performance. Many appreciate the excellent range, easy setup, and perfect coverage it provides. While some users experienced issues with the router, others have noted zero lag while playing online video games.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 451 reviews
  • Rated 5 out of 5 stars

    A stand-up buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is pretty speedy with its low latency. The AX features seem to help with speed somewhat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, love it! Powerful and reliable best investment I ever made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice router from ASUS.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is a nice upgrade for our wireless system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast wifi 6 router upgraded and works very well range could be better for outside use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has veen solud from day 1. The software/app is also very nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for your buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great router for the price, i couldnt have any conplaints.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t connect to everything in the house. Caused my speakers to continue to have to be reconnected.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Directions to setup needs to be better.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Fast but Very Unstable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is much faster than my old ASUS AC-1900 which is to be expected. However, it’s far more unstable. Wireless networks frequently goes down. Wired network goes down often as well. This is after updating to latest ASUS firmware too. If you search the net, you’ll see the only way for most people to get this router to be stable is to install Merlin firmware…thats right, you have to install 3rd party firmware for stability, to me this is unacceptable for a $300 router. Thus, I returned it. Purchase this router with the knowledge you will likely need to install the Merlin firmware for stability.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Strong and stable signal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router gives the best wifi signal of any that we havr tried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Portforwarding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the router, I bought it so I could host a game server and it does very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The web interface and usability of these routers are top-notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router asus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product have it connected through Ethernet faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchase of Asus product. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use , reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong, with this, very good interface, and east app.

    I would recommend this to a friend
  • Cons mentioned:
    Router

    Rated 1 out of 5 stars

    Could be defective device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this today to upgrade my old tp link spend all afternoon trying to set it up the router shows all is connected but no Internet either wireless or wired connection using multiple devices I had to use a USB to update the firmware reset it and went through set up process multiple times check all settings. Even tho the router shows an IP and it's connected but when testing the connection using their app no Internet check Ethernet directly to PC shows connection but no Internet used different laptop same issue. Connected old router everything is working fine will be returning this device

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Isai A,

      We sincerely apologize for the connectivity issue you've faced with the router and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We appreciate your feedback which will be reviewed by our Product team.

      Although you no longer have the unit, we do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at [email protected] and include the case number "N2306029073-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Undrated router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed was super easy, unrated router, great connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Yet one has to know how to set it up by computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi booster

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my WiFi faster and download speed was very quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speed Demon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Great security. Asus is my go to brand..

    I would recommend this to a friend
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