Customer Ratings & Reviews
- Model:
- RT-AX86U Pro
- SKU:
- 6535035
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the RT-AX86U Pro AX5700 Dual-Band Wi-Fi 6 Router for its phenomenal speed, ease of use, and expected performance. Many appreciate the excellent range, easy setup, and perfect coverage it provides. While some users experienced issues with the router, others have noted zero lag while playing online video games.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product, provided very good speeds. Parenting controls are great.
I would recommend this to a friend Excellent Router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is as decribed. The router is an excellent product. We upgraded from the stock router our internet provider provided. Wow what a difference. I highly recommend.
I would recommend this to a friendGrandson's Pick
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work fine, I just think it is a bit big for my space. I don't do gaming or download a lot. My grandson recommended it. He is a "techie" and wanted me to have the best.
I would recommend this to a friendBest Router Ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Out of every kind of router I’ve ever had this easily is the best, it made my upload and download speeds go through the roof and I couldint be more satisfied with the purchase. :)
I would recommend this to a friendrt-ax86u pro vs rt-ax86u
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The pro has more storage space than the rt-ax86u. The pro also has a 2.0 Ghz CPU vs a 1.8Ghz CPU in the rt-ax86u which is the biggest difference between the two.
I would recommend this to a friendAsus
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item would recommend it to anyone we love the looks of it also
I would recommend this to a friendWi-Fi 6 Router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does the job; no hiccups in the installation and usage thus far!
I would recommend this to a friendSir
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The router died within a year and the warranty is a go around trying to get it fixed. Basically throw away a bunch of money, and then get some better router. The warranty support is Besbuy contact Asus, Asus tells you contact Bestbuy.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Vlad N,
We sincerely apologize for the poor experience you have had with your ASUS router as well as trying to get warranty support. You can definitely get warranty support through ASUS and we are more than happy to help. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306029073-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Asus - Buggiest Routers with Great Marketing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Asus makes the worst routers, They are plagued with a Watchdog auto firmware update bugs and floods of deauthorization packets, even if you have auto update switched OFF, itll just kick all your devices off the network randomly for anywhere from 5 minutes to an hour, to check for a non-existent update! Do you have time for that? I do not. Of course after 2 weeks/30 days your stuck with the most annoying piece of networking hardware. Their updates have not fixed any of these issues littering the search result of google. 3rd party Merlin software is your best bet IF they make it for your model.. Will never but another Asus router again. Of course they do not give 2 pieces and offer no help whatsoever. absolute junk but they have a nice web GUI, thats it!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Leonard,
We sincerely apologize for the issues you're experiencing with the router and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
We would like to make your experience with ASUS a better one. Please send us an email at [email protected] and include the case number "N2306029073-0015" as a reference so that we can further investigate the issues you're experiencing. Maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Router
do not buy from best buy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.do not buy from best buy. Asus send you to best buy and best buy sends you to Asus for repair claims. complete waste of time and money. was t expecting this from Asus. router lasted 7 months.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Francois,
Please accept our sincere apologies for the problems you've encountered with the Wireless Router and our repair process, as well as the inconvenience caused. This is not the quality of products or services we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence.
We would like to make your experience with ASUS a better one. Please send us an email at [email protected] and include the case number "N2306029073-0010" as a reference so that we can further investigate this issue. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Good maybe
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had several ASUS routers this one will probably be good at some point but was defective out of the box.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear that you have received a defective product, as well as the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
If you are still within the return window, we recommend contacting the place of purchase for an exchange or return. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2303028931-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
