Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 451 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the RT-AX86U Pro AX5700 Dual-Band Wi-Fi 6 Router for its phenomenal speed, ease of use, and expected performance. Many appreciate the excellent range, easy setup, and perfect coverage it provides. While some users experienced issues with the router, others have noted zero lag while playing online video games.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 451 reviews
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router. I’ve had this for over 6 months and have had no issues with range or buffering

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Asus AX5700

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome router. I do recommend it especially if you wanna check traffic on your network. Has good features within the router software. Range is Xcellent no problems. If learn to use the software & know about basic networking you should have no trouble setting it up it's Ez.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It's an upgrade to my RT-AC86U that I placed at the other end of my house as an AI Mesh node for better coverage. Now I have dual Internet connections with a primary 1Gbps and a hot standby 100Gbps, a guest network, and WiFi6 support.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent router

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an apple extreme router. And this was cery easy to set up. I am not great with network setup but this was very easy to go in get my new network up and running. It has a lot of setting for customization its worth the money .

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Gets the job done

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this router for a while now. As a big homelab tech guy, it functions well, does everything I need it to, and handles load very well. The range on the router for WiFi is also very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have seen nothing but great reviews on this product and I'm adding yet another great review! Love the design and the functionality. I have T-mobile internet at the moment and the speed are so un reliable but this router is making it bearable! I can't wait ti get it connected to my new spectrum service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Killer looks and funtion

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an eero mesh system to this and im impressed. Provides many of the things eero maked you pay for and the coverage is as good from this one unit as it was on a unit+ sattelite with the eero. Plus it looks amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best router for the buck

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best router I ever own. The price was fair, and for $200 bucks, you get a very reliable and fast router. I like the mesh feature where I can link multiple Asus router throughout my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, but not for me right now

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with great coverage within range, but unfortunately not too great without a mesh at my house specifically. The app was also great where you have the ability to see everything going on in your network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow! Literally, wow!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly really amazed by how well this router works. I used to use a Google Mesh system and was pretty happy with the results I was getting. It was a few years old now and I knew it was time for an upgrade. It wasn't a Wifi6 system, so I was really excited to try out this router. Once I set it up and adjusted my settings, I was shocked. In my living room, I was receiving about 125 mbps with my old mesh system. With this router alone, I'm getting over 500 mbps!! The router is located in the office which is a room over, but its amazing it's about to reach that far! We also live in a smallish apartment ~900sq ft just to put it into perspective. Super excited to have this router in our home for the next couple of years!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ASUS - AX5700 pro Dual-Band Wi-Fi 6 Router - Black

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all It is very easy to use. And you can use dual Wi-fi , game play mode . If you want to play game I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and reliable!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and great coverage for our average 2-bed apartment! App is convenient to use and have not had a single problem since purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup as wireless to wired bridge, it's awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Eero and Netgear Orbi mesh routers for years and they have been working, but if you need granularity and control over setting up your network, the Asus AiMesh system cannot be beat. The main wifi on my network is through the Asus ZenWifi ET12 system which is phenomenal. I purchased this to wirelessly bridge from those to my Apple TV, gaming system and a few other devices. I'm getting speeds over 800mb/s to my devices with this acting in bridge mode with very low latency. All that being said, it does take some knowledge of how you want to use your devices and if I wanted to extend my wireless with this, the speeds would be slightly slower than just the wireless to wired bridge because it would need to use part of the wireless bandwidth to rebroadcast rather than dedicated communication only with my main router. I have no doubt this would also be a solid router, the Asus WRT software is phenomenal and the capabilities with VPN including openVPN, Wireguard and others is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    King under $200

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router for the money. Replaced my old Netgear XR500 with this, and it has better range on top of being able to handle 5 people's devices connected at a once over 3 floors. Do make sure to update the firmware after you unbox it before making judgement. When the router was freshly out of the box, my desktop PC had atrocious download speeds over ethernet until I updated the firmware on the router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, I can use a USB external hard drive as a cloud drive and the the speed is great. It also looks really cool.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Perfect for gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if I need it again in the future, I'll totally buy it again. The wireless performance is just as good as if I had the Ethernet cable plugged in, even over 300mg. And the range is perfect for my outdoor ring cameras.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Built-in VPN Crashes Router

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last router was an ASUS RT-ARCH13. I used OpenVPN on it with TAP mode so I could access my home network remotely (remote desktop). I decided to upgrade the router because it's over 8 years old. Unfortunately, when I set up the OpenVPN (one of the built-in VPNs in the ASUS settings), it crashes every single time a client tries to make a connection. I've tried changes settings, yet it persists and I have duplicated the issue too even after exchanging for a new one. This was unacceptable to me because that VPN was one of the factors of purchasing it. While not everyone uses the feature, and it won't affect the majority of users, it is just a feature that is broken and yet to be fixed by ASUS as evident by online forums of multiple people having the same problem with THIS specific model. I have an ASUS RT-AX56U at my office, and the VPN on that never had any issues, so I will likely just get another one of that model for home use. Such a shame considering the strength of the WiFi is excellent, the design is cool, and the six ethernet ports of the AX86U model.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We sincerely apologize for the connectivity issue you've faced with the router and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.

      To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2303028931-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/us/support/faq/1030645/ Asus

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great upgrade.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great and simple user interface. Like all the asus routers. Recently upgrade from a asus RT-AC68U. It has served it's time. A little pricey for what it is, but I do feel better about buying something newer.Range seemed to have shortened by one bar toward the back of the house but it seems fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Speed and connectivity

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a huge upgrade from my last router that kept dropping connection

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    More than enough coverage

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. A little call to support and was up and running

    I would recommend this to a friend
Sponsored