Customer Ratings & Reviews
- Model:
- RT-BE3600
- SKU:
- 6594277
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the RT-BE3600 Dual-Band Wi-Fi 7 Router, particularly highlighting its simple setup and reliable connectivity. Users also appreciate the router's strong signal strength and extended range. The build quality and array of features are further aspects that contribute to a positive user experience.
This summary was generated by AI based on customer reviews.
Amazing Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router. Definitely noticed a huge difference in my signal
I would recommend this to a friendWeak Signal
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a Netgear Nighthawk R7400(3-5 years old) with this unit, as I was loosing signal Apple TV, iPad and Bose Portable Smart Speaker. From lack of Netgear routers being on "top" lists and seeing ASUS show up I made the switch. Also Best Buy floor people said to stay away from Netgear(3 different people), but a Geek Squad guy said Netgear was still OK. Very disappointed so far. Speedtest is telling me signal unstable and I am 15" feet from router. Signal strength is a total downgrade. Areas in the front of the house and backyard where I would get 3 WiFi bars and have phone conversations I am know getting 2 WiFi bars and conversations are dropping and reconnecting during conversation(iPhone 12 Pro). All my products are on the latest operating systems. Connection with the Apple TV and Bose are better, but connection to Apple TV(4K 2nd Generation) does not connect right away, but once it does it basically stable. Purchased 3/15/2025. Waiting to hear back from ASUS support as support ticket was generated 3/16/2025, they said basically 2 days but nothing in the inbox when I got home tonight
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear WjB61,
We regret to learn about the issues you're experiencing with the ASUS RT-BE3600 router and we apologize for the inconvenience this has caused you. We would like to make your experience with us a better one.
Please email us at [email protected] and include the case number "N2504005896-0001" as a reference so that we can investigate this issue further. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Decent router at a good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Improved wifi compared to stock spectrum router....
I would recommend this to a friendGreat Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Router!!!! a
I would recommend this to a friendGood router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does its job getting the max download speeds for my internet service plan. Great deal for the price
I would recommend this to a friendWifi7
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My internet connection has been excellent, I strongly recommend checking this product and its purchase.
I would recommend this to a friendVery good router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router works great I haven’t had an issue I went from WiFi 5 to 7 and it’s made a big difference
I would recommend this to a friend- Pros mentioned:Connectivity
Constant need to reset
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speeds are good when it is working but constant drop outs and need to cycle power at least once a week. Range is good and meets three eero 6 mesh i replaced. Wish i would have gotten the next model up.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Chris,
We sincerely apologize for the wireless connectivity issue you're experiencing with the router and for the inconvenience this may have caused you. This is not the kind of quality to expect from our products, and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2504005896-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] WiFi signal is often disconnected - https://www.asus.com/support/faq/1030641/
The best I have had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best router and it saves you on rental cost from your internet provider
I would recommend this to a friendGreat item!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good item, our internet service seems to be performing better.
I would recommend this to a friendGaming router
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good monitor can support multiple devices would highly recommend
I would recommend this to a friendGreat product!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value and speed for a Wifi 7 router. I'm impressed with the VPN compatibility!
I would recommend this to a friendWeak range, runs hot
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speeds and range on router are very mediocre. More importantly, it runs so hot. When I first picked it up, I thought it was overheating and it probably was, since my wifi speeds dropped. Stay away from this router at all costs.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Zehr12,
We're sorry to hear that the router is overheating and we apologize for any inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To obtain assistance with repairing the device or to further investigate the problem described, we recommend contacting our support team directly at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2503003078-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
only lasted two months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It only lasted two months. now dropped connections on all devices connected every 15 mins; it's probably over heating. I had to switch back to my old ASUS router,
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Scott B,
We sincerely apologize for the connectivity issue you're experiencing with the ASUS RT-BE3600 router and for any inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2503003078-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] WiFi signal is often disconnected - https://www.asus.com/support/faq/1030641/
- Pros mentioned:Build quality
Good except…:
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had potential to be very good. Solidly built, good response to controls. However, no direct method to program it into AiMesh system. This is a huge negative for me.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear 1Buk,
Thank you for sharing your comments regarding the ASUS RT-BE3600 Dual-Band Wi-Fi 7 Smart AiMesh Router. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be passed to our Product Team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2503003078-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
5ghz signal cuts out randomly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Legitimate trash, possibly the worst router I've ever used. Currently switched back to my last netgear router which only works at about 75% speed of the Asus one. On setup it broke all my Samba shares and my Phillips Hue system requiring me to reconfigure each. The 5ghz signal cuts out randomly and the 2.5ghz is painfully slow. After googling it, it seems this has been a problem for years with Asus' firmware. Flashing third party software (Merlin) fixes the issues on supported routers, but this one isn't supported. Avoid.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Alex B,
We sincerely apologize for the connectivity issue you're experiencing with the ASUS RT-BE3600 Router and for the inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2503003078-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] WiFi signal is often disconnected - https://www.asus.com/support/faq/1030641/
5Ghz Band Crashes
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5ghz band crashes frequently, especially when i'm downloading games or playing online. Never will purchase Asus routers again.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ryan,
Thank you for your comment.
We do understand your disappointment with this router and the inconvenience this may have caused if you are experiencing 5GHz crashes while downloading games and playing online. To resolve this issue, place the router in the center of the area you want to cover,
avoid placing the router near metal objects, electronic devices or direct sunlight, position the router on a flat, hard surface and halfway between the floor and ceiling. Additionally, dense building materials, such as gypsum, concrete walls and planks can affect Wi-Fi signal penetration. Check if your internet service is stable or working properly, ensure your PC or device WIFI driver is up to date, try to disable Smart Connect and set the channel bandwidth to 5GHz band. Additionally, we recommend updating the Mesh router firmware if it is running with an older version. Firmware is available for download at: https://www.asus.com/networking-iot-servers/wifi-routers/asus-wifi-routers/rt-be3600/helpdesk_bios?model2Name=RT-BE3600. Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Avoid at all costs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, my highly dependable TP Link A10 router died today, and with a router being an urgent need I decided to run to Best Buy to purchase a new one. I thought I was making a good move by purchasing this Wifi 7 router, but I was very wrong. I spent nearly 6 hours today trying to troubleshoot why my PC would not connect to it. Most of my other devices did, but not my PC. I got it to connect a few times only to have it drop connections. At one point it even dropped connections across all my devices and had to be rebooted. All of this within 1 day… This thing was WAY too much of a hassle. Avoid it and go with a dependable router brand instead.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear KNRev,
We sincerely apologize for the connectivity issue you're experiencing with the router and your PC and for any inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2503003078-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Wireless Router] Troubleshooting - Computer(WiFi device) cannot find the WiFi name(signal) of ASUS router - https://www.asus.com/support/faq/1030638/
Connection drops
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wifi 6 asus router I had before was more stable this thing drops connection every fre minutes. I tried factory reseting after updating and setting up sgain but didnt make a difference I will be returning this not worth the hassle.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ghost585,
We're sorry to hear that the RT-BE3600 router wi-fi signal is often disconnected and we apologize for any inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2503003078-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] WiFi signal is often disconnected - https://www.asus.com/support/faq/1030641/
Router failure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned Kept dropping connection. Did not do what it was intended to do.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear User220231,
We sincerely apologize for the connectivity issue you've faced with the router and for any inconvenience this may have caused you. What you've experienced was not intentional or representative of our brand. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our team for review.
Having returned the router, we hope that you were able to obtain a functional replacement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2503003078-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
