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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 133 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the RT-BE3600 Dual-Band Wi-Fi 7 Router, particularly noting its simple setup process and reliable WiFi range. Users also appreciate the strong signal strength it provides throughout their homes. The build quality is another aspect that customers find appealing, describing it as solidly constructed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 133 reviews
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble at the beginning of it but it got fix....good product I say the best so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dual Band Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cost-effective product for dorm room Wi-Fi access for students!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use Asus because of their equipment ez set up and customer service is top notch,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid strong signal, stable OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid GUI interface with robust features. Nice security features! Solid connection and stable without having to reboot frequently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS RT-BE3600 WI-FI7 Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Asus RT-BE360 on Oct/23/24 to replace another ASUS router that still works great. This is a great router with better security and is an upgrade to WI-FI 7 from WI-FI 6. It works great and is easy to set up and get one line. Hope it will last a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effortless setup, feature rich, not the fastest WiFi-7

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AI mesh satellite.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well as a stand alone router but doesn't work well as an AI mesh satellite. I ended up returning it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Weak Signal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Netgear Nighthawk R7400(3-5 years old) with this unit, as I was loosing signal Apple TV, iPad and Bose Portable Smart Speaker. From lack of Netgear routers being on "top" lists and seeing ASUS show up I made the switch. Also Best Buy floor people said to stay away from Netgear(3 different people), but a Geek Squad guy said Netgear was still OK. Very disappointed so far. Speedtest is telling me signal unstable and I am 15" feet from router. Signal strength is a total downgrade. Areas in the front of the house and backyard where I would get 3 WiFi bars and have phone conversations I am know getting 2 WiFi bars and conversations are dropping and reconnecting during conversation(iPhone 12 Pro). All my products are on the latest operating systems. Connection with the Apple TV and Bose are better, but connection to Apple TV(4K 2nd Generation) does not connect right away, but once it does it basically stable. Purchased 3/15/2025. Waiting to hear back from ASUS support as support ticket was generated 3/16/2025, they said basically 2 days but nothing in the inbox when I got home tonight

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear WjB61,

      We regret to learn about the issues you're experiencing with the ASUS RT-BE3600 router and we apologize for the inconvenience this has caused you. We would like to make your experience with us a better one.

      Please email us at [email protected] and include the case number "N2504005896-0001" as a reference so that we can investigate this issue further. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm, easy to set up and no issues since set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router. Definitely noticed a huge difference in my signal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does its job getting the max download speeds for my internet service plan. Great deal for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi7

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet connection has been excellent, I strongly recommend checking this product and its purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent router at a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved wifi compared to stock spectrum router....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router works great I haven’t had an issue I went from WiFi 5 to 7 and it’s made a big difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Router!!!! a

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a Netgear nighthawk because this router was recommended and compatible with NordVPN It does not have the range on the outside perimeter of my house or even my garage and our cell phones continually drop the Wi-Fi. You have to disconnect and reconnect. The PlayStation also struggle to connect to it sometimes taking two or three attempts.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear TMac,
      We regret to learn that you are experiencing connectivity issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2504005896-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support
      FAQ-[Wireless Router] How to improve Wi-Fi Connection  https://www.asus.com/support/faq/1047919/ Asus

  • Rated 5 out of 5 stars

    The best I have had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best router and it saves you on rental cost from your internet provider

    I would recommend this to a friend
  • Pros mentioned:
    Wifi range

    Rated 2 out of 5 stars

    Constant need to reset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speeds are good when it is working but constant drop outs and need to cycle power at least once a week. Range is good and meets three eero 6 mesh i replaced. Wish i would have gotten the next model up.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Chris,

      We sincerely apologize for the wireless connectivity issue you're experiencing with the router and for the inconvenience this may have caused you. This is not the kind of quality to expect from our products, and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2504005896-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Troubleshooting] WiFi signal is often disconnected -  https://www.asus.com/support/faq/1030641/ Asus

  • Rated 5 out of 5 stars

    Great item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item, our internet service seems to be performing better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value and speed for a Wifi 7 router. I'm impressed with the VPN compatibility!

    I would recommend this to a friend
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