Customer Ratings & Reviews
- Model:
- RT-BE7200
- SKU:
- 6578388
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.6 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the RT-BE7200 Dual-Band Wi-Fi 7 Router's speed and connectivity as significant improvements, with some users experiencing doubled or tripled speeds and enhanced internet connectivity throughout their homes. The router's overall performance and easy setup are also appreciated. Additional benefits include a sufficient number of ports, good range, and stable signal strength.
This summary was generated by AI based on customer reviews.
ASUS Products going downhill quick...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because the Netgear router I had for about 6 years had a random weird issue with the 5Ghz band no longer broadcasting. I should have done more research. I ran to the store, asked a Best Buy employee what they thought about the Netgear vs. the ASUS router, and they recommended the ASUS router. Now I run a tech repair company, do networking for a living, and know a thing or two, but there were some new terms and "new tech" on this router I saw as an upgrade over the router I'd had previously, and the price point was...fair I'd say. I get it home, get it unboxed, setup was a piece of cake, and then out of nowhere half of my devices don't connect, because of some feature called "Smart Connect" and I guess Wifi 7 has a stronger WPA3 Encryption method that NVIDIA Shield streaming boxes can't connect to...whatever I fiddled around with it, separated the two bands, and brought the 2.4Ghz band down to Wifi 6 once more so devices would connect. After that, everything seemed to connect beautifully...for about 30 minutes. Then began the random disconnects of anything on the 2.4Ghz band(5Ghz devices still stayed connected). I disabled "SmartConnect" and changed the wifi channel to something less busy thinking...oh maybe interference. Two weeks later of tweaking, and I still have no stable 2.4Ghz connection. My doorbell chimes don't work from Ring because all my devices keep disconnecting, my lights in my smart home won't respond, because everything's disconnecting, and the Google Home devices I have keep disconnecting at random intervals too. I've done all the firmware upgrades, all the recommended fixes, and I think I can definitively say that this router is just trash. I'm sad too because you think you're getting a great value when you buy it with all the new tech, but it's been cheaply implemented, and rushed to market before it's stability could be proven. Trust the other one star reviews on here too, and just steer clear. I'm so angry I'm taking this back to Best Buy without the box, and getting myself a new Netgear router, even if it doesn't have all the bells and whistles. Motherboard issues, router problems, power supplies...what can ASUS do right lately?
No, I would not recommend this to a friend- Pros mentioned:Overall performance
WORKS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend My review on this ASUS RT-BE88U
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about this router, specially that built-in Sfp port but doesn’t parallel with my asus Gt6 router with AI mesh keep disconnecting after two minutes and keep connecting to 2.4 GHz for now I have returned it to Best Buy. Hopefully they can fix this issue in the future software update.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Sylvia B,
We sincerely apologize for the connectivity issue you've faced with the ASUS BE7200 Dual-band WiFi 7 Router and for the inconvenience this has caused. This is not the kind of quality to expect from ASUS products and it's not the norm. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
Having returned the router, we hope that you were able to obtain a functional replacement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2502005991-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Connectivity
Internet Connectivity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Improved internet connectivity throughout my home.
I would recommend this to a friend - Pros mentioned:Speed
Fast
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from 86U asus. Doubled or tripled speed in some cases. Amazing
I would recommend this to a friend Thing is a Beast
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect for my new WiFi 7 business setup for a mini server cluster and dual smart tv/pc for AI, Cloud, security and game devlopment. Antennas don’t tighten in directions as much as I’d wish but works great! Dual WAN for 2x ISP speeds!!!
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Had older model, but lost it, modem and NAS from lightning strike in my yard. ASUS customer service is accessible by phone and is excellent. I'm not technical so I had to call them....
I would recommend this to a friendNo wireless drops
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, I'm not having any wireless drops yet, I've only had this for a couple of days now and so far so good.
I would recommend this to a friend- Pros mentioned:Overall performance
Terrible router
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily the worst router I’ve ever used. When it works it works great. But then randomly every couple/few weeks it decides it doesn’t like internet anymore. So it pretends like there is no internet from the modem. The only way I have found to fix it so far is to factory reset it and then reprogram again. I did also contact ASUS and wow the level of uselessness was quite astonishing. Tried to blame literally everything other than the router. I’ve loved ASUS routers but after my experience with this I would definitely recommend staying away from this one for sure and quite possibly the brand.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear WhiteNinja29,
Thank you for your comment.
We do understand your disappointment with this router and the inconvenience this may have caused if you are experiencing connection problems. To resolve this unstable connection,check if the router’s security settings matches with your ISP’s modem credentials, verify if the PC or device connecting to the router is working properly and within range to the router, the router is within 30 feet to the ISP's modem, if not wired with a network cable, and ISP's internet service or connection is working properly or stable. When the router cannot connect to internet services, check the LEDs or activity lights on your ISP's modem to determine where the root cause of the connection problem. Also, we recommend updating the router's firmware if it is running with an older version. Firmware is available for download at: https://www.asus.com/supportonly/rt-be7200/helpdesk_bios/. Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Asus BE7200
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Asus router features everything I wanted in a new addition to my home. The sale price was exceptional. I was able to mesh my rt-ax86u as a node. The network works great. I will recommend Best Buy to my friends.
I would recommend this to a friendBEST dual band on the market
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Dual Band router. Even though it only has two bands, this router has superior components. With WiFi 7 it brings top notch features and having 8 LAN ports is the cherry on top. I use this router as an AI mesh node connecting to a GT-BE98 Pro.
I would recommend this to a friendGreat for multiple devices
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Asus Router, and it works totally fine! I hope this one will last me for awhile.
I would recommend this to a friendRouter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good soild router. I got it for the 2.4 ghz range and it works
I would recommend this to a friendGreat wired and wireless except for Windows
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have very mixed feeling about this router. The 10g wan and spf along with the 2.5g switch have been amazing. I can also say that iOS wifi is great. Get 1.2g to an M4 ipad. Windows is a different story all together. I have tried for the better part of a week to get 4 Windows 11 devices to get proper speed through this router. 2 laptops and 2 desktops. They are a mix of Intel and Mediatek wifi cards. Tried multiple drivers and fresh install of Windows. I have been able to get 100mbs on my best attempts. I have tried a 2nd router with the same outcome. Not a single setting in the router or Windows has had an impact on the performance. I am not certain if this is a Windows, a router, or a something else issue. I have resorted to an old google router to provide wifi 5 to my Windows devices since this router checks all of my wired and non-windows device needs. Take a swing if Windows is not your primary device for wireless connectivity.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Richard A,
We sincerely apologize for the connectivity issue you've faced with the router and your devices as well as the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2408039188-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1030638/
Avoid this like the plague.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid these flawed devices!! Tried 2 of these routers. Got the ISP to replace the internet modem due to it having major problems picking up an IP. Asus support blamed everything but the router, I eventually replaced it. Had one phone and 1 laptop connected, bought 2 new Asus repeaters to replace the ones that worked with the older ASUS router. Nothing ever worked correctly. It would usually a day or 2 until the repeaters wouldn't work with it. Lots of Zero MAC errors. Failed connections. All in the log. Faulty device. Search the internet for this model and you will see the same problems over and over again. Avoid.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Joe H,
We’re very sorry to hear about the difficulties you’ve experienced with the RT-BE7200 router and the repeaters. We understand how frustrating it can be to troubleshoot persistent connectivity issues, and we sincerely apologize for the inconvenience this has caused.
To help us investigate the issue further, we kindly ask that you email us at [email protected] and include the case number "N2505021045-0004" as a reference. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Horrible for smart home!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried both types of networks it offered, the standard and IOT; Neither have stayed stable. The home devices I have, stayed connected with no issues with my previous NetGear Nighthawk router, but just one of the ports went out due to a bad storm, and I thought I'd upgrade. Now nothing stays connected to home network, constantly disconnecting, so much so its practically made everything unusable, smart home no longer.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear CuriousFiend88,
Thank you for your comment.
We do understand your disappointment with this router and the inconvenience this may have caused if you are experiencing unstable connection problems. To resolve this connection problem, we recommend updating the router's firmware if it is running with an older version. Firmware is available for download at: https://www.asus.com/supportonly/rt-be7200/helpdesk_bios/. Additionally, if you are using legacy devices may not work properly with WIFI-7, please check updates for these devices. Also, try to disable "Smart Connect" and try connecting these manually to either 2.4GHz or 5GHz.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Never trust a Best buy Employee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would love to say this upgrade was worth it, But so far it has been the exact opposite, its great for the rooms it can reach. Now for everywhere else it barely reach's it's horrible, constant lagging in games, and connection drops constantly. While we spent a few weeks trying to correct the problem unknown to us we only had two weeks to return so now we are stuck with this expensive garbage . Honestly I think the worst part is I went in to Best Buy and spoke to a Geek Squad member to discuss if this would work and was told 100% this would be enough for what I needed, compared to the multi unit system I had previously. Even though I stated a few times are you sure I shouldn't go with another Multi Unit system, note to self never trust a best buy employee.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AnthonyM,
Thank you for your feedback.
We do understand your disappointment with the product and the inconvenience this may have caused if you are experiencing connection problem. To resolve the unstable connection, please verify if the PC or device connecting to the router is working properly and within range to the router, the router is within 30 feet to the ISP's modem, if not wired by a network cable, and ISP's internet service or connection is working properly or stable. Legacy devices may not work properly with WIFI-6e or WIFI-7, please check updates for these device. Also, try connecting this manually to either 2.4GHz or 5GHz. Also we recommend updating the router's firmware if running with an older version. Firmware is available for download at: https://www.asus.com/supportonly/rt-be7200/helpdesk_bios/.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Junk like everything I’ve ever purchased from garbage BestBuy. Worked for just up to the warranty and then started dropping connection.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Wolfe40402,
Thank you for sharing your experience with the ASUS RT‑BE7200 router. We are sorry to hear about the connection issues you’ve encountered, and we apologize for the inconvenience this has caused. This is not the level of performance we aim to deliver.
To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2505021045-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] WiFi signal is often disconnected - https://www.asus.com/support/faq/1030641/
Didnt work for me.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The set up was comusing and the ports didnt work .
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Joseluis M,
We're sorry to hear that the ASUS RT-BE7200 Router you've received is defective and we apologize for any inconvenience this may have caused you. This is not the quality of products we aim to provide. If you are still within the return window, we recommend contacting the place of purchase for an exchange or return. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2502005991-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Quit within the month. Buyers beware.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know what happened with the unit I purchased. It quit a few weeks after purchase.Quite disappointed. I have had previous models on this series of routers and all of them lasted several years.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Domingo,
We're very sorry to hear that your ASUS RT-BE7200 router stopped working so soon after purchase. We understand how disappointing this must be, especially given your positive experience with previous models in the series. Please accept our sincere apologies for the inconvenience.
To help us investigate the issue further and provide appropriate support, we recommend contacting our support team at https://www.asus.com/us/support/callus/ .
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2505021045-0002" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
