Customer Ratings & Reviews
- Model:
- RT-BE7200
- SKU:
- 6578388
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.8 out of 5 stars
- Signal Strength
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the BE7200 Dual-band WiFi 7 Router's impressive WiFi speeds, with many reporting significant improvements and achieving near-gigabit speeds. The easy setup process using the Asus app is also frequently praised. Furthermore, users appreciate the abundance of high-speed ports available on the router. There are no reported cons from customer reviews.
This summary was generated by AI based on customer reviews.
Horrible for smart home!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried both types of networks it offered, the standard and IOT; Neither have stayed stable. The home devices I have, stayed connected with no issues with my previous NetGear Nighthawk router, but just one of the ports went out due to a bad storm, and I thought I'd upgrade. Now nothing stays connected to home network, constantly disconnecting, so much so its practically made everything unusable, smart home no longer.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear CuriousFiend88,
Thank you for your comment.
We do understand your disappointment with this router and the inconvenience this may have caused if you are experiencing unstable connection problems. To resolve this connection problem, we recommend updating the router's firmware if it is running with an older version. Firmware is available for download at: https://www.asus.com/supportonly/rt-be7200/helpdesk_bios/. Additionally, if you are using legacy devices may not work properly with WIFI-7, please check updates for these devices. Also, try to disable "Smart Connect" and try connecting these manually to either 2.4GHz or 5GHz.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Great wired and wireless except for Windows
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have very mixed feeling about this router. The 10g wan and spf along with the 2.5g switch have been amazing. I can also say that iOS wifi is great. Get 1.2g to an M4 ipad. Windows is a different story all together. I have tried for the better part of a week to get 4 Windows 11 devices to get proper speed through this router. 2 laptops and 2 desktops. They are a mix of Intel and Mediatek wifi cards. Tried multiple drivers and fresh install of Windows. I have been able to get 100mbs on my best attempts. I have tried a 2nd router with the same outcome. Not a single setting in the router or Windows has had an impact on the performance. I am not certain if this is a Windows, a router, or a something else issue. I have resorted to an old google router to provide wifi 5 to my Windows devices since this router checks all of my wired and non-windows device needs. Take a swing if Windows is not your primary device for wireless connectivity.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Richard A,
We sincerely apologize for the connectivity issue you've faced with the router and your devices as well as the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2408039188-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1030638/
Never trust a Best buy Employee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would love to say this upgrade was worth it, But so far it has been the exact opposite, its great for the rooms it can reach. Now for everywhere else it barely reach's it's horrible, constant lagging in games, and connection drops constantly. While we spent a few weeks trying to correct the problem unknown to us we only had two weeks to return so now we are stuck with this expensive garbage . Honestly I think the worst part is I went in to Best Buy and spoke to a Geek Squad member to discuss if this would work and was told 100% this would be enough for what I needed, compared to the multi unit system I had previously. Even though I stated a few times are you sure I shouldn't go with another Multi Unit system, note to self never trust a best buy employee.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AnthonyM,
Thank you for your feedback.
We do understand your disappointment with the product and the inconvenience this may have caused if you are experiencing connection problem. To resolve the unstable connection, please verify if the PC or device connecting to the router is working properly and within range to the router, the router is within 30 feet to the ISP's modem, if not wired by a network cable, and ISP's internet service or connection is working properly or stable. Legacy devices may not work properly with WIFI-6e or WIFI-7, please check updates for these device. Also, try connecting this manually to either 2.4GHz or 5GHz. Also we recommend updating the router's firmware if running with an older version. Firmware is available for download at: https://www.asus.com/supportonly/rt-be7200/helpdesk_bios/.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Didnt work for me.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The set up was comusing and the ports didnt work .
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Joseluis M,
We're sorry to hear that the ASUS RT-BE7200 Router you've received is defective and we apologize for any inconvenience this may have caused you. This is not the quality of products we aim to provide. If you are still within the return window, we recommend contacting the place of purchase for an exchange or return. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2502005991-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Quit within the month. Buyers beware.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know what happened with the unit I purchased. It quit a few weeks after purchase.Quite disappointed. I have had previous models on this series of routers and all of them lasted several years.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Domingo,
We're very sorry to hear that your ASUS RT-BE7200 router stopped working so soon after purchase. We understand how disappointing this must be, especially given your positive experience with previous models in the series. Please accept our sincere apologies for the inconvenience.
To help us investigate the issue further and provide appropriate support, we recommend contacting our support team at https://www.asus.com/us/support/callus/ .
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2505021045-0002" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Worst user experience I've ever had.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quick start setup documentation gives you the wrong address to try to connect to, and i had to download the app and use my phone instead of the browser on my computer. It randomly locked me out for 5 wrong password attempts when i tried once with the password i set not 5 minutes before. Applying ANY change forces you to log in again, and I never had to do that on my netgear.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dana,
Thank you for sharing your feedback on the RT-BE7200 router, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2502028897-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Router does support AIMesh.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ads and specs here are misleading: this router's firmware *does* support Asus's AIMesh system. The router can serve as the AIMesh controller or it can be a node. Just look at the images provided by the manufacturer. I'm guessing that the info here says "no" to mesh because this isn't a package of nodes + the central controller. To set up a mesh network with Asus you need other routers to serve as nodes around the coverage area.
I would recommend this to a friendGreat if you take the time to understand standards
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed at first until I realized how different Wifi 6 & 7 were to legacy 5Ghz/2.4Ghz were. If you are experiencing poor performance, try setting up IoT networks for older wifi hardware. This fixed all issues I had.
I would recommend this to a friend
