Customer Ratings & Reviews
- Model:
- RT-BE82U
- SKU:
- 10115195
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.6 out of 5 stars
- Signal Strength
Rating 4.6 out of 5 stars
Solud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great. Covers my 2000 square ft warehouse no problem
I would recommend this to a friendVPN compatibility
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up with the app. I’ve had an older Asus for 9 years. Still working but it’s not VPN compatible. It’s just time to move on and increase security.
I would recommend this to a friendIdk of this router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an ok router it only uses 2.5 on the ports not 5
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dinoyee,
Thank you so much for the feedback. We are glad that you are happy with this product. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2510020558-0003) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Very reliable signal and speed.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a wireless router that I had for 9 years. Very good speed and coverage with this router.
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just perfect. For my home. I like it I always use spectrum. Service but this time I want my router.
I would recommend this to a friendGreat…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I would buy this product again and again.
I would recommend this to a friendInsufficient
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connected to about half of the items in the house on the WiFi. Would not connect to many, so called Asus support. Was on the phone close to two hours with support trying to get help, to no avail, eventually support disconnected. Returned the router as it did not work for us.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear DavidN,
We sincerely apologize for the difficulties you encountered with device connectivity, which prevented many of your household items from connecting properly. We also regret the extended support call that did not resolve the issue and was ultimately disconnected. We regret that this experience led to the return of the product, and your feedback will be passed to the appropriate teams for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2510020558-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router just ended up returning needed to get a mesh system to fix my houses need.
I would recommend this to a friend5G Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should’ve gotten sooner, works great. Highly recommend!
I would recommend this to a friendUnclear on if it is a problem with this device.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disconnects often, but I haven't figured out what's going on yet. I will update my review once the problem is resolved.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Steve,
We are sorry to hear that your ASUS RT-BE82U router has been experiencing frequent disconnections, and we sincerely apologize for the inconvenience this has caused.
To help improve connection stability, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after completing these steps, please contact our support team directly at https://www.asus.com/us/support/callus/ so we can assist with further diagnostics or provide warranty service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2510020558-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] WiFi signal is often disconnected: https://www.asus.com/support/faq/1030641/
Best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Im not having any issues with this.
I would recommend this to a friend
Speeds
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. Got rid of my 2 in 1 and got my stuff separate. Super fast!
I would recommend this to a friendGreat Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything I need it to do, much better than the standard COX router.
I would recommend this to a friendHugh tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great no issues and app is pretty good looks high tech stuff
I would recommend this to a friendlove the design
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quick and easy to install, it lasted us for a while unlike other routers
I would recommend this to a friendSolid router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues so far, running over 802.11 AX 1.2gbps connection speed.
I would recommend this to a friendGreat home router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Works great, no issues at all. Delivers excellent wifi signal
I would recommend this to a friendConstant "no internet connection" on devices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this router, but anything that isn't in relative close proximity constantly lose connection to the internet. Oddly, the devices show strong signal connection with the router, but "No Internet Connection." Turning wifi off/on on the device will get the device connected to the internet again, but I have had to constantly do this with many devices. I went back to my old router and have zero issues. Bummer.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Pickles,
Thank you for sharing your experience with the ASUS RT-BE82U Router. We sincerely apologize for the inconvenience caused by the Wi-Fi stability issues. While we are glad to hear that the router shows strong signal strength, we understand how frustrating it can be when devices lose internet connectivity.
To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2601007165-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] WiFi signal is often disconnected - https://www.asus.com/support/faq/1030641/
Wi-Fi 7 Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and enjoy using it! Product is very reliable.
I would recommend this to a friendI didn't work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Asus RT-BE82U is most likely a fine device. I wasn't able to get my older printer connected to the network. The setup instructions aren't written for a novice. I had to revert to my old router, an Apple Extreme.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Skiziks,
Thank you for sharing your experience with the ASUS RT-BE82U router. We're sorry to hear that you had trouble connecting your older printer and found the setup instructions challenging.
To help resolve printer connectivity issues, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2510020558-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] Failed Internet access through router - https://www.asus.com/us/support/faq/1030645/
