Customer Ratings & Reviews
- Model:
- RT-BE96U
- SKU:
- 6559036
Rating by feature
- Setup
Rating 4.2 out of 5 stars
- Range
Rating 4.4 out of 5 stars
- Signal Strength
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the RT-BE96U BE19000 Tri-Band Wi-Fi 7 Router's exceptional speed, extended range, and overall performance. Many find it easy to set up and appreciate its strong signal strength and wide coverage. However, some customers have reported intermittent connectivity issues and consider the price to be high, while others have mentioned its large size and concerns about the WiFi 7 performance at a distance.
This summary was generated by AI based on customer reviews.
Would recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really helps me make use of 1GB internet. Very fast and companion app is helpful for monitoring connected devices and relative speeds.
I would recommend this to a friendMeets Expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was trouble free. Works great. Wanted an to update router for streaming and internet work. It does the job as advertised.
I would recommend this to a friend- Cons mentioned:Price
Nah
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this router and I'm not that happy. Issue 1 it says it covers upto 5400 SQFT my house is close to 4K and some part of the house don't have enough signal. Next issue is thought I have 3 SIDs (2.4, 5 and 6GHZ) none of my latest devices see the 6GHZ SID. I have a Service req with ASUS Service No=N2401006825-0012 but nothing happens every other day some rep will send a mail saying that they are still working on it. For charging $700 it is suppose to work from the day 1 unfortunately that's not the case. I have a 5years old TPLink triband router I think that beats this one hands down. Since I missed the 14day Bestbuys (That sucks) return widow I have a 700 dollars brick.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear KarthikeyR,
We regret to learn that you are experiencing performance issues. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ below. If all steps have been completed, please reach out to us by email at [email protected] and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number ( N2401030889-0002).
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1047919/
- Cons mentioned:Connectivity
Mind blowing head ache
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am decidedly not a fan of Asus Routers. I have two Rt-BE96u routers. The first one just... idk. No clue. Lights, camera, no action. The second one does great wifi with my phone, nothing else follows. Won't connect to my laptop, wifi or ethernet cable. Too many names passwords accounts asus accounts, router acounts, app accounts, wifi name etc etc. No clue what of the many many things goimg as to why these things are so confusing. Pretty much totally sick of Asus routers after about $1500 dumped into three routers for a Mind blowing head ache! Oh it works fine if it works.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Patrick K,
We sincerely apologize for the connectivity issue you've faced with the router and for the inconvenience this has caused you. What you've experienced was not intentional or representative of our brand. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2312023183-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] Failed Internet access through router - https://www.asus.com/support/faq/1030645/
Very solid WiFi 7 router that is cool and DELIVER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We originally bought one BE96U earlier and it has stably run with 25+ devices for 2 months. We decided to buy 2nd one from BestBuy to pair with it. Setup was like a charm and all WiFi 6 / 6E clients smoothly connect and get solid performance. Our setup info: 1st BE96U connected to AT&T Fiber modem in walk-in closet, serving 25+ WiFi 6 / 6E devices (no WiFi 7 clients yet); 2nd BE96U in basement connected to 1st BE96U via AiMesh wirelessly and wired connection to one NAS server and ARLO camera base station. AiMesh between a pair of BE96Us, located in walk-in closet 2nd floor and basement respectively, gives 6.7Gbps in 6G BW320, 3.6Gbps in 5G BW160 and 459Mbps from 2.4G BW20, viewed from System Log - Wireless Log: there is already a monster backhaul from current firmware that provides more than enough bandwidth for the NAS and ensures in-home file sharing at lighting speed across any devices! The advertised MLO in firmware coming will be even more exciting. WiFiman ping speed from an iPhone is garage (3 walls and 1 floor away from router): gateway 2ms X.com 9ms openai.com 10ms nvidia.com 7ms icloud.com 9ms This truly redefines high throughput and low latency!!!
I would recommend this to a friendasus BE96U
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wifi 7 specs it same as asus be98 with out the xtra 6 hz wifi .The cpu is the same witch maters for wifi proccess.Make sure if u have comcast internet get cm3000 modem or coda56 modem
I would recommend this to a friend- Pros mentioned:Overall performance, SpeedCons mentioned:Connectivity
Connection problems.
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The performance of the box is amazing when it works. At close range i am reaching 3500mbps with sonic 10gig fiber. The best out of many "10" gig routers ive tried. HOWEVER i have had to reboot it daily to fix connection issues. I would suggest trying the Netgear wifi 7 routers or the Eero 7
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the connectivity issues you've faced with the router and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2312025203-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1047919/
- Pros mentioned:Range
Works as expected
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of use and setup. Distance of Wi-Fi coverage. No lag. Built in VPN for safety. No issues with multiple users on even while gaming.
I would recommend this to a friend Asus Gaming Routers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy team was very knowledgeable in store and this product is exactly as described. 5/5. Thank you
I would recommend this to a friend- Pros mentioned:Overall performance
Work excellent and to much functionality included
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, Work excellent and to much functionality included as VPN server and client.
I would recommend this to a friend Great router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very high quality router that with all features you would need! Highly recommend
I would recommend this to a friend- Pros mentioned:Overall performance
Great Router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After trying various brands like Linksys and TP-Link, I can confidently say that ASUS BE96U has been the best of them all.
I would recommend this to a friend - Pros mentioned:Speed
expensive but worth it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.finally bought new wifi router in 12yrs and i am blown away but the speed.. i usually hardwire everything but surprised to see how many devices at home i hav wifi only… 33 devices & i game & work at home.. it handles it better than anything i’ve seen no cut outs no lag!! i upgraddd my internet speeds 3gb & wow the future is here!!
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to set up, great wifi speeds through my entire house. No complaints
I would recommend this to a friend Great router.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The router manages to cover my entire house. I upgraded to this router from using a mesh system that was aging. I was concerned that it would mot be able to cover the whole house and allow 4k streaming to my fire cubes around the house. Only complaint are the 4 1g lan pirts. They should he at least 2.5’s.
I would recommend this to a friend- Pros mentioned:Signal strength
Awesome router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing! It is upstairs and wifi reaches the entire house with 100% signal! Has lots of options for your personal usage.
I would recommend this to a friend - Pros mentioned:Speed
Buy this for fastest internet
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Man this thing is beast i tell you. I got 1.5mbps speed internet and this thing gets all the speed sometimes it surpasses!
I would recommend this to a friend Elite home network
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly set up home guest wifi with fancy splash page to look cool infront of frends.
I would recommend this to a friendFuture proofing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router and easy to setup. Can't give it a 5 star review just yet without adapters.
I would recommend this to a friendGreat but pricey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Faster speeds and better MLO connection than Eero routers, just a shame that the extra ports are only 1gb
I would recommend this to a friend
