Customer Ratings & Reviews
- Model:
- XG16AHPE
- SKU:
- 6489573
to a friend
Customers are saying
Customers frequently mention the excellent battery life and convenient screen size of the Strix 15.6 LCD FHD G-SYNC Monitor. Many appreciate its portability and the fact that it's easy to transport. Positive feedback highlights its suitability for various spaces due to its compact form factor. No significant drawbacks were reported by customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:SizeCons mentioned:Died, Overpriced
Overpriced
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good small monitor, but it's really overpriced as well monitor dies. Bought one tried it for a day, then the next day it died on me so return it goes. If it didnt die on me i would of kept it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Alex ,
It's unfortunate to hear that your monitor stop working . All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional.
Can you please reach out to us with your case number so we can investigate this issue? We would love to have your issues resolved in a timely manner.
For more information, email us at [email protected] and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2201024382-0002 ) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
- Pros mentioned:Portability
Great Portable Screen
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this portable monitor! With the 144 Hz, gaming is great! It pairs really well with my Asus ROG Flow X13 and is useful in group studies when sharing the screen while working on chemistry and calculus problems. Perfect size to carry around!
I would recommend this to a friend - Pros mentioned:144hz, Battery
tad expensive but awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect for steam deck a 144hz 1080p monitor good more gaming witha built in batter lasts about 4 hours switch it 60hz and it lasts even longer used it on a flight with steam and controllers had a blast
I would recommend this to a friend - Cons mentioned:Driver update issue, Speaker and headphone jack failure
Don't update your drivers.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had it for less than 2 weeks, only tested it a few times. My speakers and the headphone jack died after updating the drivers and shutting down for the night. I had it working just fine for 3 days with my steam deck and rog ally with the 6850m external graphics dock. Something about standby mode i would suspect is the cause. Don't update your drivers.
I would recommend this to a friend - Pros mentioned:Battery
Perfect for what it is!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live the size the portability, and the battery life, i just wish the monitor stand was sold separately or together!
I would recommend this to a friend - Pros mentioned:QualityCons mentioned:Ports
Bad production
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay, I am not sure if this is a new variant made specifically for Best Buy or not to this date of me leaving this review, i just got my second of these with the ports on the left not lining up, which results in the displayport and charging cable not lining up to latch. So odd, and these are not stocked in stores so waiting for the shipping dates, even as a Total Tech Membership owner had been a pain. I have purchased this monitor before from Amazon so its of a solid quality but from this perspective buying this from Best Buy, it seems as if there are some broken ones coming out of production.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear THEKINGKINDRED,
We're sorry to hear about the unfortunate experience you're having with this monitor. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
- Pros mentioned:Battery, Quality
Overall
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth it. Picture quality is better than i thought. Charging is quick. It gives you about 3 hours before having to plug it in.
I would recommend this to a friend - Pros mentioned:Size
Great monitor!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for to plug in another monitor, VIA standard HDMI. Small enough to fit in a compact space and although it’s not 4k the display is just fine. A little on the pricey side tho for such a small monitor
I would recommend this to a friend