Customer Ratings & Reviews
- Model:
- VG28UQL1A
- SKU:
- 6482012
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the TUF 28” monitor's picture quality, HDMI ports, and refresh rate as exceptional features, frequently praising the sharp graphics and smooth gameplay at high resolutions and frame rates. However, some users reported issues with screen lines and dead pixels upon receiving the monitor. Overall, the positive feedback on visual performance and connectivity outweighs the negative experiences with screen defects.
This summary was generated by AI based on customer reviews.
Wont be disappointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this hooked up to my xbox series x and it looks beautiful! Highly recommend Asus is the way to go.
I would recommend this to a friendGood monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall happy with it, but a couple of weeks after using it, it devolped a column of stuck pixels
I would recommend this to a friendDefective/Blue vertical line on screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Monitor, however after about 1 week I started noticing a small blue vertical line running down the screen when hooked up to my pc. This line was also noticeable when connected to my Xbox series X. Had to return the monitor and get a refund. Not sure if I’ll purchase another one ( expensive monitor to be defective within a week) or look for a different brand I would recommend this monitor ( only if this blue line defect - isn’t a reoccurring issue )
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear about the blue vertical line on the screen. This is not the kind of experience we want our customers to have. Have you tried to reset the monitor? Please attempt the steps from the FAQ below. For further troubleshooting, please reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
LCD Monitor Troubleshooting - https://www.asus.com/support/FAQ/1013113/
Monitor for new gen consoles
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best monitor out there, bought this at the beginning of the year when it was expensive yes but not its less expensive. 10/10 quality
I would recommend this to a friendAmazing Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this monitor is amazing for playing games. perfection. I play a variety of sports games, FPS, RPGS, and this monitor brings these games to life
I would recommend this to a friendFinally a monitor that lets my Series X FLEX!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Would of gave 6 stars but wouldnt let me! After a gaming session with this it was late. Work in the morning...went to bed, kicked wife out on couch and cuddled up next to this powerful, pound 4 pound champion monitor
I would recommend this to a friendHigh-quality monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this monitor for the Series X. Playing multiplayer in Gears 5 and COD at 120FPS is a game changer. I am more than satisfied with my purchase.
I would recommend this to a friendGreat performance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great monitor. I have a ps5,xbox series x, and a pc all hooked up to this monitor and it works great with all of them.
I would recommend this to a friendGreat Value for What Your Receiving
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor with no quality issues. HDMI 2.1 ports allowed 4K 144Hz via one cord versus using two DisplayPort connections. Would definitely recommmend. HDR is basic but adequate.
I would recommend this to a friendGreat Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor but the only thing I find annoying is when it sleeps it takes a minute to wake up.
I would recommend this to a friendBeautiful monitor
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first time using a monitor for gaming and in my opinion its beatiful
I would recommend this to a friendBest 27-28" monitor.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best monitor I've used for PC and Console with 2.1 support. Still good to me in 2024.
I would recommend this to a friendDon’t Buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this monitor for about two weeks and was absolutely loving it. Last night, it started showing vertical lines across the screen on both my PS5 and Series X. Nothing I have tried has caused them to go away.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear RyanC92,
We regret to learn that you having display issue ,We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ: below, If all steps have been completed, please reach out to us by email at [email protected] . and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2205039698-0004)Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1013113/
Best on the market and low price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally rated #4 out of all gaming monitors in the world at this moment. Seamless pixels in all games i played on it
I would recommend this to a friendNeeds more quality control.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered 2 with major defects. Have used asus for years, have 3 asus tuff monitors that work amazing. This product just seems very low quality to come from asus. I ended up going with the coolermaster cp27u and it’s 200% better.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear DaltonT,
We certainly understand your disappointment and the inconvenience this may have caused.
All ASUS products undergo intensive quality control testing and inspections, the defects on the monitors are random. ASUS provides warranty coverage in order to fix or repair any hardware or part that stop working prematurely under normal usage. If you need more information or further assistance with ASUS products, please email me at [email protected] and I would be more than happy to help.
Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Best moniter money can buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This moniter is the best, it looks amazing and its easy to set up, the instructions just need to be clearer on what button does what
I would recommend this to a friendMoni
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good monitor for PS five is very good on PC. Also use this for Game in a lot. Normally I play for eight hours straight don’t get overheated nice frame rate.
I would recommend this to a friendworks beautifully!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.vibrant colors, everything looks great! no issues so far. I'm not an expert on monitors but so far everything seems to be working perfectly <3
I would recommend this to a friendConsole Dream
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for xbox series x and what a difference it has made from a 1080 monitor. No issues so far and fairly easy to set up.
I would recommend this to a friendASUS 4K Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor. Used with a PS5 specifically to play CoD @4K 120fps. Game changer for me.
I would recommend this to a friend
