Customer Ratings & Reviews
- Model:
- VG279Q1A
- SKU:
- 6454337
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the TUF Gaming Monitor's price, picture quality, refresh rate, and gaming capabilities. They appreciate the great picture quality, smooth gameplay, and immersive gaming experience. The built-in speakers are also a hit, with many users praising their quality. However, a few customers have reported issues with screen lines after prolonged use.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been struggling since I purchased this, to get it to work correctly. The blacks look like they are blocky/pixelated and the colors are not accurate. I have tried installing different color profiles, messing around with the settings on my graphics card AND on the monitor itself. I have tried using Windows calibration tools and going to websites to help as well. I am currently using HDMI to connect it to my new 2023 laptop with a RTX4060 card (I wanted a decent monitor and figured this would be it. The laptop supports 165Hz but the monitor only does 144, which I am ok with) . Since Asus has never let me down in the past, I tossed the box and the receipt so I am stuck with it I guess. I hope I get it all figured out soon because playing things like Jedi Survivor where it seems like its a yellow lit game and black caves look like garbage, is annoying. Maybe I have a bad unit, or maybe the HDMI cable is junk, I am going to try more solutions, but as of now I can NOT recommend this
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tower72,
We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously. Our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, and for customers who experience any isolated issues we do offer excellent warranty programs so that customers can feel safe while using our products.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number ( N2211004192-0006) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
Not It!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was going into this buy thinking I’m finally going to be with the top tier monitor group but this series didn’t fit my needs! It had flickering and only was able to do 1080p which is not good for me especially when on PS5 when my 24inch LG is allowed to Pish out 2160 so yeah… the only positive thing on this monitor was the overdrive and game modes.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AlonzoW,
We do understand the inconvenience this may have caused.
The flickering can be resolved by changing the settings into performance mode in the PC. Also, check if the correct video cable is being good and working properly. Yes, it can only do 1080p.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Color is way off
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is honestly the worst display I've seen. I don't know if I got a defective one or not but everything is entirely too yellow. I've seen reviews of this model with similar concerns on other sites. Yes it is 165hz, but the drawbacks to that are deal breaking. Black text on a white background is terrible looking and strains your eyes, in video/game everything has a slight yellow tint to it. And with a brightness of only 250candela it struggles to compete with even moderate office lighting. Asus used to be my favorite, but I'll be returning this and going with lg
No, I would not recommend this to a friendDon't bother
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not a great monitor. the picture quality isn't great. setup was a pain. went back to my old monitor with slower rate.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JosephC,
We are sorry to hear about the unfortunate experience you are having with the picture quality on this model. Please allow us to make your experience with ASUS a better. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Troubleshooting: https://www.asus.com/support/FAQ/1013113/
Dim
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this monitor hoping to replace a cheap 3 year old Viotek GN27DB the same size (27"). This Asus is dim. I mean really dim, compared to the Viotek. It made gaming nauseating. This monitor also only goes to 1080p so it really cannot maximize my Radeon 6950xt or for that fact any graphics car above a 1070. Very disappointed in ASUS on this one. Bought this deeply discounted on Black Friday deal and still paid more than the Viotek and still feel like I was robbed.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AMDgamer,
We're sorry to hear that your display is dim. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have. We do value our customers and take negative customer service experience very seriously. Have you tried using the OSD (on-screen display) menu to increase the brightness? Please see the link below on page 18 (3-3).
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2211004192-0002) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Ramon,
ASUS Customer Loyalty US Support
User Guide - https://dlcdnets.asus.com/pub/ASUS/LCD%20Monitors/VG279QL1A/ASUS_VG279Q1A_VG279QL1A_English.pdf
Monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it was curved!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on this model. We're sorry to hear that this model did not meet your expectations. We do have other models, such as the VG32VQ1B that supports this feature. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
A $40 720p monitor looks better than this....
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know if I'm just used to better monitors or this is just one of the worst monitors I've ever seen in my life. Returned it an hour after I bought it. I compared this and a samsung g5 next to eachother and this is does NOT look like 165hz. Both were 1080p @ 165hz using displayport. I messed with every setting you can imagine and the blur on this monitor was horrible, unplayable IMO. And even if this was not an issue, the color on this monitor is 1/10. None of the settings I could manage to combine made any game I played look good. Everything looked VERY washed out. It really is a shame because I Was excited to get this for such a cheap price and seemingly great specs. Unless you're using a monitor from 2005, I would invest in something better.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MarkM,
We sincerely apologize for the issue you experience with this monitor. This is definitely not the norm and is not the kind of quality to expect from ASUS products. Please follow the steps in the FAQ linked below to troubleshoot the issue. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2211004192-0003" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
[LCD Monitor]Troubleshooting - Picture or Text blur／Display Position or Resolution not correct／Screen color is abnormal or random jitter/Display Flickers: https://www.asus.com/support/FAQ/1013113/
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