Customer Ratings & Reviews
- Model:
- VG279Q1A
- SKU:
- 6454337
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the TUF Gaming Monitor's price, picture quality, refresh rate, and gaming capabilities. They appreciate the great picture quality, smooth gameplay, and immersive gaming experience. The built-in speakers are also a hit, with many users praising their quality. However, a few customers have reported issues with screen lines after prolonged use.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Dead pixel
Dead Pixel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked perfectly fine the first day, next day I use it and it has a dead pixel..
I would recommend this to a friend - Pros mentioned:Price
Good Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent setup for the price!! Easy to set up and had plays good on medium games.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear MaryP,
Thank you so much for the feedback, We are glad that you are happy with this product. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2305062614-0002) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
- Pros mentioned:Refresh rate
Good for gaming; Bad for design
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this monitor with the intention of using it for gaming, but I also wanted to see if it would handle my design programs: it could not. If gaming is what you'd be using this monitor for primarily, then this monitor does very well. It has a very good refresh rate, has good connection between consoles (with many ports), and I love the crosshairs they have. If gaming is just a side hobby, and you also do a lot of design, you'd be better off going with a different monitor. One of the only hangups I have with this monitor is how green heavy this monitor is, even after calibration. The monitor is also dimmer than my laptop at the highest brightness. #ffec30 is a golden yellow color on my laptop, while it is almost a pure yellow (#fcff30) on my Asus. While most people will not be bothered by the minute inaccuracies in color, it adds a lot of extra time when I'm constantly switching between two monitors that are running the same color profile but have wildly different expressions in color. If you're not interested in design or color accuracy, do get this monitor, it's really good! My partner now uses it for his gaming, and he has no complaints.
I would recommend this to a friend - Cons mentioned:Setup
Great, but has quirks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor for what I do. Only issue was on initial setup, it puts itself into a weird mode that doesn’t let you access certain settings, and it’s not clear that it needs to be turned off, other than that it’s a good monitor.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dev B,
Our sincere apologies for the problems you have had with the monitor and the inconvenience this has caused you. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. With us, customer satisfaction is our top priority, and we strive to make every purchase an enjoyable experience. We appreciate your feedback which will be reviewed by our Product team.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2305062614-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Buying on past experience...disappointed.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this monitor last Saturday to replace my 15 year old Asus monitor. Never a problem with the old one and it saw use as my main monitor up until the pandemic and I needed something bigger to work from home. Being my secondary monitor it went these last three years well. It finally gave up while I was working. RIP old buddy. I got this new one home and set up just fine and I was enjoying another good Asus product. Around one hour in a 'bright pixel' appeared smack dab in the middle of the screen - red. No way to unsee it. I was so disappointed (and angry/frustrated etc). $230 to last only one hour with nothing wrong. Manufacturers say three or less is not a defect. I beg to differ when you look at it for your workday and then gaming. Thankfully, I was well within Best Buys return window. Their customer service was excellent when I returned it Wednesday (5 stars for Best Buy). Now I have to look for something else. Not happy. It might be a good monitor overall but I didn't have the best experience with this particular one.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mark C,
We regret to learn about the display issues you had with the monitor. Please accept our humble apologies for the inconvenience. This is definitely not the kind of quality to expect from ASUS products and it is not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. We understand that you have returned the unit, but we will forward your feedback to our Product team for review. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2305062614-0003" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Works great.....at first
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor was perfect for my needs for about a year, then out of nowhere the 165hz refresh rate mode stopped functioning and I was forced to drop it down to 144hz. This was approximately 2 months ago and now the 144hz mode is starting to fail as well. Almost exactly one year after purchase.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kevin N,
We sincerely apologize for the issues you've faced with the Gaming Monitor and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
To troubleshoot the refresh rate issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2305062614-0012" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1016223/
Sound is mediocre
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this monitor with some hesitance as I was looking for a monitor with built in speakers, hoping this would have adequate sound, even when turned up all the way, once I received it, everything seemed well built solid, the screen was average, you could see there was not deep blacks, and when it came to testing out the sound, it was mediocre at best, I had everything turned up to 100 and the sound was not the best, sounded like it was in a barrel and was not pleasant listening to a video at all. I gave it some thought for a day and ultimately decided to return it for another monitor which I have now and it sounds and looks a ton better.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Sim31 ,
We certainly understand your disappointment the product ,We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [N2305062614-0001] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
- Pros mentioned:Price
dead pixel
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.received with a dead pixel out of the box, other than that it’s a great price
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jayd,
Thank you for sharing your feedback on the TUF Gaming Monitor and we're sincerely sorry that you received the device with a dead pixel. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Allow us to make your experience with ASUS a better one.
We recommend contacting the place of purchase for an exchange or return if you are still within the window. Please rest assured that if you are unable to gain resolution when contacting the place of purchase, we will be glad to provide further assistance.
We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and include the case number "N2305062614-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
good results
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it’s a a good monitor with good response time and noticeably low input delay. Unfortunately I experienced issues with colors on this display where the entire screen would randomly look washed out with a red tint.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Edward,
Thank you for sharing your feedback on the monitor. We sincerely apologize for the display issue you've faced and the inconvenience caused. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one.
Please allow us to make your experience with ASUS a better one. We recommend following the steps in the FAQ below to troubleshoot the issue. Alternatively, if the issue persists, you can contact our support team at https://www.asus.com/us/support/CallUs to further investigate the issue or assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2305062614-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1013113/
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If youre looking for cheap hd quality this is a great options.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Starlyn,
It is great to hear that you are satisfied with the Gaming Monitor. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. It is our hope that the device continues to operate normally and that you enjoy using it.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2305062614-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Pc Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an ok monitor, nothing special but will be good if on a low budget.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear WesleyS ,
Thank you so much for the feedback. We are glad that you are happy with this product. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2305062614-0010) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Wishing Stand was better.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Visually this is acceptable wound up returning it due to stand being in way of mouse.
No, I would not recommend this to a friendIt's.ok
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad speaker, use headphones. Display decent. For a budget monitor, not bad
I would recommend this to a friend
What experts are saying
- rtings.comSamuel Breton on June 22, 2020
ASUS VG279QM ReviewThe ASUS VG279QM is a great gaming monitor. The 280Hz refresh rate delivers exceptional motion handling, with an extremely fast response time, low input lag, and
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Asus TUF Gaming VG279QM 280Hz Gaming Monitor ReviewWe continue our look into the latest generation of high-refresh IPS gaming monitors with a review of the Asus TUF Gaming VG279QM. This affordable monitor can overclock from 240 Hz to 280 Hz and also features ELMB-Sync support, which allows you to
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