The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 153 reviews
Cons mentioned:
Keyboard
Rated 2 out of 5 stars
Maybe worth $1000
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Constant bluetooth problems. Controllers won't stay connected. Tried everything that you can find to fix it. Keyboard lighting is very basic. Battery is pretty terrible. Even on all of the low power settings I only get maybe 2 hours with basic tasks. Speakers are poor.
If you're going to buy, don't get on BestBuy. The deal isn't very good and I did ordered online to pick up and they had all kinds of problems. They do every time. Last time getting anything at Best Buy. It literally would have been faster to order from Amazon with 1 day shipping.
$1500 waste.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Tomsss,
Thank you for sharing your experience with the ASUS FA608UP Gaming Laptop. We sincerely apologize for the issues you've encountered, including Bluetooth connectivity, battery performance, speaker quality, and your experience with the retailer. Your feedback is important and will be passed along to our product and service teams for review. To further investigate the technical concerns and explore possible solutions, we recommend contacting our support team directly at https://www.asus.com/us/support/callus/.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2508023623-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Gaming laptop
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop amazing for gaming have a great graphics card and was on sell when I got it for a amazing deal. Great laptop 100 recommend!
I would recommend this to a friend
Rated 5 out of 5 stars
Gaming plus Productivity
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cant go wrong with this laptop! I needed something fast and with high ram for work. I needed something that could handle several apps at once. I thought a gaming laptop would have the specs I needed and this thing delivers! I am not versed in the jargon to describe specs or performance, but I know productivity. This thing scan do it all! Added bonus: my kids love that it is a gaming laptop!
I would recommend this to a friend
Rated 3 out of 5 stars
Audio issues and lockups, had to return it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This Asus TUF laptop had some issues that made me return it. I got a great deal on it, so I really wanted to like it.
First, when I connected it to any external speakers, I got static and popping noises, seemingly related to opening things (like Explorer or a video file). If I opened another one right away, it wouldn't do it again, but if I let it sit for a few and then opened something it would do it again, so it seemed to be related to power settings. Sometimes it would make a static noise when I wasn't doing anything, like some background process kicked off or something. I tried two different sets of speakers with different audio cables and it did it on both. I connected those speakers to two other laptops that didn't do it at all. So it was definitely something up on the Asus TUF laptop.
The other problem I had was it locked up too much. I like to edit 4K video files I record with my drones. I use Vegas Pro 22 for this and while rendering video files the Asus TUF would lock up about half the time. If was very frustrating because I would lose edits I had made. I got to where I was saving the file before I rendered it, just in case it locked up during rendering.
I had no rendering issues with my previous laptop (Gigabyte Aero 15 OLED w/ i7 11800 & rtx3060). That laptop was 4 years old and the fan was going out a second time, so I wanted to upgrade. This Asus TUF looked perfect with the Ryzen 9 270 cpu and the rtx 5070 gpu, but this laptop locked up too much.
I went with another laptop from Bestbuy, an Asus ROG Strix that has a Ryzen 8940hx and a rtx 4070ti gpu. Right now the Strix only has 16 GB of RAM (looking to upgrade but RAM is pricey right now) and it renders my 4K video files quickly and it doesn't lock up. Also there are no static or popping noises when connected to external speakers, so I'm happy now.
The very positive thing I can say about the Asus TUF laptop is that it ran very cool for the almost two weeks I had it, even while rendering video files. It didn't seem to heat up much at all.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Bubba,
Thank you for sharing your experience with the ASUS TUF FA608UP Gaming Laptop. We sincerely apologize for the issues you encountered, particularly with audio interference and system stability during video rendering. We understand that these challenges led to the return of the device, and we’re sorry for the inconvenience caused. Please know that your detailed feedback will be forwarded to our product and engineering teams for further evaluation and improvement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2507034308-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Pros mentioned:
Speed
Rated 5 out of 5 stars
Good stuff
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast, good looking and fun to use. Decent looking screen, great gpu and cpi for the money. I did get it on sale which makes all the satisfying.
I would recommend this to a friend
Rated 5 out of 5 stars
Amazing Laptop
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Runs smooth, battery life is good, great quality. Never had a problem using it and it always turns on in like 5 seconds. Face ID is valid and works more often than not. Highly recommend for anyone wanting to play PC games with high resolution and no lag.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Didn't disappoint
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with this laptop. This is better than I expected for one of the lesser-priced gaming laptops
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great product and value
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Graphics and speed are really good on this laptop for the price point. Would recommend
I would recommend this to a friend
Rated 5 out of 5 stars
Casual gamer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wanted to get back into a little bit on Pc gaming without going the expensive build your own pc route that ive done in the past. Found this model and liked the specs. Dont trust the weird rating on the processor as being underpowered in the specs. This thing runs anything i need very well. Im happy with the build quality. Does what i need to do. And if you can grab it on sale even better.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Perfect but bluetooth
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything you need and more. This laptop is soemthing I will keep for a very long time. From editing photos to gaming it does it all. Had some issues with bluetooth so working on that but other than that so sick!
I would recommend this to a friend
Rated 5 out of 5 stars
Bang for your buck with gaming & WFH capabilities
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this laptop for WFH and gaming. It exceeds in both. For build quality, it's a solid device, with a slight plasticky feel, but you we know your here for the performance, it's a beast. I also love that it has a full keyboard w/ number keys.
I would recommend this to a friend
Rated 3 out of 5 stars
Defective product
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When I first received the laptop, the fans were quite loud, even when I wasn’t doing anything demanding. I noticed that some games didn’t run smoothly, and every time that happened the fans became even noisier, even though the games weren’t AAA or very heavy. At the time, I thought it might just be a fan configuration issue, and since I didn’t have much time to play, I decided to leave it as it was.
About a month after buying it, I left the laptop charging while I went to class. When I came back, it smelled like something had burnt and it never turned on again. I always used the original charger and didn’t modify anything in the BIOS or internal settings, so it was clearly a hardware failure.
When I took it for service, they told me it would take around three weeks to check what happened. As a university student, I can’t really stay that long without a laptop, especially one that failed so soon. They offered to replace it, but only if I paid an extra fee, which I found quite unfair given that the problem started from the beginning and the laptop was not working at all.
The replacement works much better so far, but I have to admit I still feel a bit uneasy about it. Losing all my documents once was very stressful, and I really hope it doesn’t happen again.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Cris,
We apologize for the hardware failure you experienced with your ASUS FA608UP Gaming Laptop. A new device should operate reliably, and we understand the disruption this caused to your studies and data. While it's good to hear the replacement is performing well, we recognize the impact of the initial issue and your concerns moving forward. Your feedback is noted, and we remain committed to supporting your current device and ensuring a stable experience.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2507034308-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Very solid so far.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have enjoyed the laptop so far. Runs BO6 well. Can be pretty hot.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Beautiful and fadt
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast, beautiful large screen, light up keyboard, lots of nice touches.
I would recommend this to a friend
Rated 5 out of 5 stars
Extrememly Good for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop performs extrememly well for high end gaming and excels at other basic tasks. Its extremely fast processing speed and smooth 165hz display makes the user experience comfortable and satisfying.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great support from tech guys
Great computer.
Excellent experience
I would recommend this to a friend
Rated 5 out of 5 stars
So far, so good!!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this laptop to play games after hours, when I travel for work. So far it has been great running the few games I play!!
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
ASUS TUF Gaming laptop
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Speed is grear. So far I have enjoyed using this laptop
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Outstanding
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Laptop for Performance and Price, Definitely would recommend
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Laptop
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a very good laptop to run mechanical engineering cad software