Customer Ratings & Reviews
- Model:
- FX608JMR-F16.I75060
- |
- SKU:
- 6629421
Customer reviews
Rating 4.7 out of 5 stars with 535 reviews
(535 customer reviews)Rating by feature
- Battery Life4.3
Rating 4.3 out of 5 stars
- Speed4.8
Rating 4.8 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the TUF Gaming F16 laptop's overall performance, processor speed, and advanced cooling system. Its portability is also appreciated. However, some customers have expressed concerns about the battery life and fan noise under load. A few customers have also reported issues with the screen quality.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Laptyo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good although I haven't used it much yet, the only thing I sometimes find strange is that when I connect or disconnect the charger it gets a little slow for a few seconds
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear AbisaelC,
Thank you for sharing your experience with the ASUS FX608JMR Gaming Laptop. We sincerely apologize for the inconvenience you have encountered when connecting or disconnecting the charger and noticing a brief slowdown. This behavior may occur as the system transitions between different power profiles.
To help improve performance consistency, we recommend updating the BIOS. Before starting the update, please back up any important data, as the process may reset your current settings, applications, or files. Ensure that the device remains plugged in throughout the update, and avoid closing the lid until the procedure is complete. Detailed instructions are available in the FAQ guide linked below.
If the issue persists after completing the update, we recommend contacting our support team at https://www.asus.com/us/support/callus/ to further investigate the issue.
We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2507013950-0014" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
How to update BIOS in Windows - https://www.asus.com/support/faq/1008276/
Rated 5 out of 5 stars
Asus loptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved using my asus loptop highly recommended keypad are soft touch amazing
I would recommend this to a friendRated 5 out of 5 stars
Gaming laptop Asus TUF F16
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first gaming laptop and i am very happy whit it
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast when playing games and good for school work with lots of storage
I would recommend this to a friendRated 5 out of 5 stars
Still figuring out stuff on it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only had it a week now so I have not explored much on it, I will update in future is its worth it
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is great fully responsive and definitely has my games running beautifully.
I would recommend this to a friendRated 5 out of 5 stars
Happy with the purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my purchase, son uses it for gaming only. Great storage.
I would recommend this to a friendRated 4 out of 5 stars
works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop. Screen clarity is very good. Does pick up wifi at distance at a slower rate than my previous laptop.
I would recommend this to a friendRated 5 out of 5 stars
Great option for everyday, or gaming.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Computer! Perfect size, great keyboard. Amazing speed.
I would recommend this to a friendRated 3 out of 5 stars
DAILY USE ONLY SO FAR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not overly impressed, but not underwhelmed. Works fine for day to day use. Have not tapped in to full potential yet.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear HeatherK,
Thank you for sharing your experience with the ASUS FX608JMR Gaming Laptop. We are glad to hear that the system has been working fine for your day‑to‑day use, though we understand it has not fully met your expectations yet. We sincerely apologize for any inconvenience this may have caused. We appreciate your feedback and will ensure it is passed along to our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2507013950-0015" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.G g g great nice battery nice screen gpu holds up well
I would recommend this to a friend- Cons mentioned:Battery life
Rated 3 out of 5 stars
Decent, not the best
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent laptop, mediocre battery life. Would recommend the ROG repherus.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear KarnvirS,
Thank you so much for the feedback. We are glad that you are happy with this product. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2507013950-0008) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Great Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fantastic laptop if you are on a budget. Great feel and good ability to upgrade components.
I would recommend this to a friend- Pros mentioned:Processor speed
Rated 3 out of 5 stars
good unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a great entry level gaming unit offering good speed and display
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear JB001,
Thank you for your positive feedback on the ASUS TUF Gaming FX608JMR Laptop. At ASUS, we prioritize quality control and thorough product testing to uphold high standards of performance and reliability. We’re glad the device is meeting your expectations and hope it continues to deliver a smooth and enjoyable experience.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2507013950-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Decent value for money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Large screen. Needed to update NVidia driver for it to run games properly.
I would recommend this to a friendRated 3 out of 5 stars
Decent if plugged in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works nicely just loud fan and terrible battery life
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Steven,
Thank you for sharing your experience with the ASUS FX608JMR Gaming Laptop. We’re glad to hear it’s performing well for you, and we sincerely apologize for the inconvenience caused by the loud fan noise and short battery life.
To help improve your experience, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2507013950-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Overheating and Fan issues -  https://www.asus.com/support/faq/1015064/
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) -  https://www.asus.com/support/faq/1043914/
Rated 3 out of 5 stars
It depends on the person who’s using it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s adequate for some people. I thought the 5060 was extremely disappointing, and underwhelming. 8 GB of vram is not even close to enough in 2025 and going forward.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jdoge,
Thank you for providing your feedback on the ASUS FX608JMR Gaming Laptop. We recognize that performance requirements continue to evolve, and we understand your concerns regarding VRAM capacity. Your input is important and will be communicated to our product development team to support future enhancements.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2507013950-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 1 out of 5 stars
Brand new, screen issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend. Doesn't matter how nice the sale is, don't buy it. I've had this for less than a month and the laptop screen will randomly go completely black, the keyboard LED shuts off, and I am disconnected from Wi-Fi. It happens for about three seconds, then things go back to normal. It's extremely frustrating, and with how much this cost and considering it's barely a month old, this shouldn't be having issues. Of course, the second the return window lapsed I started having issues, so I don't know what to do from here.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible experience!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite the name, Best Buy has put me through an unbelievable amount of frustration. I requested an exchange for a damaged item I received. First, I was told the item wasn’t available. Then a phone agent instructed me to drive 15 miles to a store that supposedly had it in stock—only to be told once I arrived that they couldn’t process the exchange because the price had changed since Black Friday. From that point on, the online agents and in-store staff just kept passing me back and forth. No one took responsibility, no one actually helped, and all they managed to do was waste my time. Best Buy? More like Worst Buy. What a joke
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jave,
Thank you for sharing your experience regarding the ASUS FX608JMR Gaming Laptop. We’re sorry to hear that you received a damaged item and that your attempts to process an exchange through Best Buy have resulted in frustration. We apologize for the inconvenience this has caused. As the purchase was made through Best Buy, we recommend contacting their support team directly at 1-888-237-8289 and requesting to have your case escalated for further investigation.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2507022231-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 3 out of 5 stars
Gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good but eaasnt what i expecteddddddddddddddddd
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear TemuulenT,
Thank you so much for the feedback. We are glad that you are happy with this product. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2507013950-0012) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support



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