Customer Ratings & Reviews
- Model:
- USB-AX56 Nano
- SKU:
- 6540490
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the USB-AX56 Nano AX1800 Dual-Band Wi-Fi 6 USB Network Adapter for its ease of use, overall performance, and impressive speed. The adapter's convenient size and simple installation process are also appreciated. However, some customers have reported connectivity issues, overheating problems, and compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Five stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great no issues would recommend buying this product.
I would recommend this to a friend - Pros mentioned:Overall performance
WiFI Network Adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ASUS - Dual Band WiFi Network Adapter worked perfectly!!!
I would recommend this to a friend - Pros mentioned:Overall performance
5 and 6 G wifi needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect low cost solution to keeping a laptop on current wifi bands!
I would recommend this to a friend - Pros mentioned:Ease of use
Worth every penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using for almost 1 mo the set up was very easy. No problems...
I would recommend this to a friend Easy to use
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to have wifi on a pc that doesn't have it out of the box.
I would recommend this to a friend- Pros mentioned:Installation
Very affordable alternate to internal Wifi card
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly well. Had no issues installing it
I would recommend this to a friend - Cons mentioned:Connectivity
Great when it connects
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great when it wants to work. Sometimes it will just randomly drop connection, without any notice.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Zach,
Thank you for sharing your feedback on the USB Network Adapter, and we apologize for the connectivity issue you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306007186-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1053079/
- Pros mentioned:Speed
Perfect adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has been great. Small and has fantastic speeds.
I would recommend this to a friend - Pros mentioned:Overall performance
Great equipment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly while being used. No source of lag
I would recommend this to a friend - Pros mentioned:Overall performance
WiFi Dongle Worked Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has worked greatly as advertised. Would recommend.
I would recommend this to a friend - Pros mentioned:Speed
worked great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked as advertised. Added speed to an old computer
I would recommend this to a friend simple, effective, and inexpensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although this is a relatively simple device, it is a necessary one in our day and age where so many things are wireless. Whether you need a wireless connection because your device didn't come with one or whether it's because the wireless broke or isn't modern enough... this is an inexpensive and effective solution.
I would recommend this to a friend- Pros mentioned:Speed
At least it connected
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It may work if you are connected to your router line-of-site or very close, but it's just not worth it. I bought two for $29 each and returned them after testing and having the same result with both. I am connecting right above the router, it's in the 1st floor and I'm on the second, so they're is mild interference. My TV and phone get better connections in the same place and faster speeds (tv it's a few years old as well). Speeds reacted from 5Mbps to 150Mbps, very inconsistent and tended to lean on the low end. I returned both of these very poor products and purchased a TP-LINK AX1800 (TX200UH). That is getting consistent speeds of > 500Mbps. Bottom line is that it's a crappy product. I would say that you get what you pay for except my 5+ year old wifi adapters get better speeds in the same location.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the connectivity issue you've faced with the adapters and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We appreciate your feedback which will be reviewed by our Product team.
Although you have returned the devices, we do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2306043111-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Ease of use
it works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works just like its supposed to. Its very easy to use.
I would recommend this to a friend - Pros mentioned:Speed
Craig Duncan
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In crease my wifi connection and connection speed online
I would recommend this to a friend Awesome!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was worth every dollar, my wifi antenna on my computer failed. I was going to use an ethernet cable to connect online but I saw this usb wifi device, I am so glad I bought it! My wifi signal is way better & faster then what I had. I would recommend this item!
I would recommend this to a friendGreat product Asus!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only been using it for two weeks, but solved my OCD problem. Kids had two laptops that did not connect to WiFi 6 / AX, and these puppies did the trick! Now all devices in the house can leverage AX, with the exception of my IoT network!
I would recommend this to a friendGreat wifi adapter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Wifi adapter, Performs good and Quality. But since I resolved My laptop wifi adapter situation at the times I already brought it brought it back but still a great item.
I would recommend this to a friendASL15 wireless laptop connector
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wifi6 adapter allowed me to connect my Dell laptop to my Netgear Orbi Wifi6 router network. Solved the issue of connecting a 5 uear old laptop wirelessly to a state of the Art WiFi6 network.
I would recommend this to a friend- Cons mentioned:Connectivity
Could not connect to any wireless networks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Straight from the box, I could not connect to any wireless SSID's with this device. Tried downloading driver directly from ASUS website and called their tech support, but no luck getting it to work.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Brad M,
Thank you for reaching out, and we're truly sorry to hear about the trouble you've had with your ASUS USB-AX56 Nano Network Adapter. Since you've already tried installing the driver and contacted our support team without success, it's possible that the unit may be faulty. We recommend reaching out to your retailer to request an exchange or replacement, as they’ll be able to assist you further under their return policy.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306043111-0038" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support