Customer Ratings & Reviews
- Model:
- USB-AX56 Nano
- SKU:
- 6540490
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the USB-AX56 Nano AX1800 Dual-Band Wi-Fi 6 USB Network Adapter for its ease of use, overall performance, and impressive speed. The adapter's convenient size and simple installation process are also appreciated. However, some customers have reported connectivity issues, overheating problems, and compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Perfect wifi tool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product gives the perfect wifi connection for your PC. I grab this product for my daughter's new PC build. She has had no issues playing her favorite games.
I would recommend this to a friend
Pocket Sized network adapter
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tool for devices that can't connect to the internet or need to fix a broken wireless connection.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Finn,
We are pleased to hear that you are satisfied with the ASUS USB-AX56 Nano Network Adapter. It is our hope that the device continues to operate normally and that you enjoy using it.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306007186-0016" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Used with a Hotspot
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first experience with WIFI. I don’t have a line for internet connectivity coming to the house. I use my cell phone’s Hotspot. It works well with my iPhone’s WIFI and Hotspot.
I would recommend this to a friendHelpedMe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Somewhat complicated to install. Not sure I would recommend or purchase again.
I would recommend this to a friendGreat little device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was exactly what we needed at the time! We had moved my computer away from any ethernet ports and this little device was able to keep me connected via WiFi.
I would recommend this to a friendExcellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect and easy way to add WiFi capability to your pc build without having to pull it apart. So far no connection issues.
I would recommend this to a friendASUS-Dual Band Wi-Fi 6 AX1800 Adapter Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This adapter has been excellent! I've had no problems since purchasing and installing it, and my office is furthest away from the Wi-Fi in our house.
I would recommend this to a friendExactly what I needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly! Needed to connect a machine that had no viable way to run a cable from the rack. Strong solid connection.
I would recommend this to a friendMrs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had no internet access on my computer at all and this device solved the problem!
I would recommend this to a friendNot needed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned as I was able tio reset my original but sure it would have worked fine.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Frank,
It is understood that you have returned the ASUS USB-AX56 Nano Network Adapter because you were able to regain connection to your wireless network. It is our hope that your device will continue to function normally.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306007186-0017" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Works!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm. Thank you for the great product.
I would recommend this to a friendDidn’t work for me
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldent get this to work with my pc and it may be no fault of the product itself as I have no WiFi expansion installed on my board and this did not seem to be picking up any type of WiFi signal but I ended up rearranging my router via a 100ft Ethernet cable and am just running hardwired in.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear that you were unable to get the Network Adapter working with your computer and for the inconvenience this may have caused you. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when making their purchase decisions. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. If you require any further assistance, do not hesitate to contact our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, please email us at customerloyalty@asus.com and include the case number "N2306007186-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1053079/
Good value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as suggested. Takes a while to download software.
I would recommend this to a friendNo need to buy a new computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Internet connection went outnon computer. We purchased this to bypass buying a new computer. Works great and no problems with connection.
I would recommend this to a friendAsus wifi usb adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked like a charm. The entire experience was great. I ordered online,picked up 30 mins later.
I would recommend this to a friend- Cons mentioned:Connectivity
Aweful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Followed the steps for installation and it wouldn’t even try to connect to wifi, uninstalled everything and tried again, still didn’t work
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Colton,
Thank you for your feedback regarding the ASUS USB-AX56 Nano Network Adapter. We’re sorry to hear that you're experiencing issues with Wi-Fi connectivity despite following the installation steps.
To help resolve the issue, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306043111-0035" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] ASUS USB Wireless(Wi-Fi) Adapter FAQs - https://www.asus.com/support/faq/1053079/
ASUS, Dual-Band Wi-Fi 6 AX1800 USB Network Adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as described on the package. Picks up WiFi signal very well without an additional antenna.
I would recommend this to a friendGood for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was able to get an ok connection. But for the price you cant beat it.
I would recommend this to a friend- Cons mentioned:Connectivity
Not working on my win10 pc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not working on my win10 pc. I see WiFi networks, but can’t connect to any of them.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Igor,
Thank you for sharing your experience with the ASUS USB-AX56 Nano Network Adapter. We sincerely apologize for the inconvenience you are facing with connectivity on your Windows 10 PC.
To help resolve this issue, we recommend reviewing the steps in the troubleshooting FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306043111-0039" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] ASUS USB Wireless(Wi-Fi) Adapter FAQs - https://www.asus.com/support/faq/1053079/
External Wireless Adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good. Satisfied. I had problems with my laptops internal wireless card and this was a great fix
I would recommend this to a friend