Customer Ratings & Reviews
- Model:
- USB-AX56 Nano
- SKU:
- 6540490
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the USB-AX56 Nano AX1800 Dual-Band Wi-Fi 6 USB Network Adapter for its ease of use, overall performance, and impressive speed. The adapter's convenient size and simple installation process are also appreciated. However, some customers have reported connectivity issues, overheating problems, and compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Not working on my win10 pc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not working on my win10 pc. I see WiFi networks, but can’t connect to any of them.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Igor,
Thank you for sharing your experience with the ASUS USB-AX56 Nano Network Adapter. We sincerely apologize for the inconvenience you are facing with connectivity on your Windows 10 PC.
To help resolve this issue, we recommend reviewing the steps in the troubleshooting FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306043111-0039" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] ASUS USB Wireless(Wi-Fi) Adapter FAQs - https://www.asus.com/support/faq/1053079/
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's doing exactly what you expect of it. It fixed the occasional problems I was having with my laptop's wi-fi card.
I would recommend this to a friendGreat idea
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son's computer since we couldn't find a long enough Ethernet cord
I would recommend this to a friend- Cons mentioned:Connectivity
didnt work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.adapter had trouble picking up my network and on the occasion that it did, it wouldn't connect. Had to return the same day
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Marc J,
Thank you for sharing your experience with the ASUS USB-AX56 Nano Adapter. We're truly sorry to hear about the connectivity issues you encountered and that it led to a return. This is not the experience we aim to deliver, and we hope you were able to get a functional replacement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306043111-0036" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Recommended for Low-Profile Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best option for low profile WiFi Network Adapters I could find. Works flawlessly, previous adapter would frequently drop out. I recommend this one!
I would recommend this to a friendComputer wireless problem.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was fine, but unfortunately did not correct my computer issues. I ended up replacing my computer.
I would recommend this to a friendProduct did not work on my TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work on my TV. I would like to get a refund. What do I need to get a refund. I may need to get a new TV but I would like to use a network adapter first to see if it solves the problem.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dave,
Thank you for sharing your experience with the ASUS USB‑AX57 Nano Network Adapter. We sincerely apologize that the product did not meet your expectations when attempting to use it with your TV. We understand how important it is for your devices to work seamlessly, and we regret the inconvenience caused.
For refund requests, we kindly advise you to contact Best Buy Support directly, as they will be able to assist you with the return and refund process in accordance with their store policies.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2602007011-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great Wifi adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good coverage in my two story house. I have been looking at wifi extenders but when IO bought this adapter when my other broke it solved my issue.
I would recommend this to a friendI like it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on sale. It did not take it long to get it hooked up and it has been working fine. It was a good value.
I would recommend this to a friendSwell!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Golly gee! This doo dad sure is neato burrito! Have a swell time with this!
I would recommend this to a friendWould recommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, no problems with it. It hooks up better than the wifi on computer.
I would recommend this to a friendComputer WiFi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Would recommend for use in computers without WiFi capability.
I would recommend this to a friendMr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommend by Geek Squad person to correct issues with computer Wi-Fi connection! Very helpful!
I would recommend this to a friendIt good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works exactly as excpected. I need it for connectivity and now i have it. Inam rather happy with my purchase
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a nice wifi adaptor if your always on the go or have older equipment. Decent throughput speeds.
I would recommend this to a friendWoked like a charm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used a different one before this one but since this is plug-and-play all worked as expected
I would recommend this to a friendYour Results may Vary, Of Course
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine but lacked range for wifi coverage in our home
I would recommend this to a frienddesktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just want to save the old computer! I need someone help my computer upgrade of dell will not help me!
I would recommend this to a friendGreat Device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great little device to connect a pc wirelessly to the internet. Highly recommended!
I would recommend this to a friendFlexibility
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent product designed for maximum flexibility for my connections.
I would recommend this to a friend