Customer Ratings & Reviews
- Model:
- USB-AX56 Nano
- |
- SKU:
- 6540490
Customer reviews
Rating 4.3 out of 5 stars with 465 reviews
(465 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use, performance, and Wi-Fi capabilities of the USB-AX56 Nano AX1800 Dual-Band Wi-Fi 6 USB Network Adapter. Many appreciate its compact size and the reasonable price. While some users experienced the adapter becoming warm during use, the overall feedback highlights its effectiveness and user-friendliness.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Life Saver
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great when your wifi adapter in your pc stops this fixes the problem
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried this out Because my desktop was missing its normal receivers and it works like a charm
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this one and it is a great product if you have an old desktop
I would recommend this to a friendRated 5 out of 5 stars
Easy to install and very good reception
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Price, Performance, and Footprint. Drivers are included on a separate USB drive.
I would recommend this to a friendRated 5 out of 5 stars
Good little WiFi adapter.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My laptop's internal WiFi adapter went out and this device saved the day.
I would recommend this to a friendRated 3 out of 5 stars
Works but not impressed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a pretty tiny piece and the speed is increased by 10 but way slower than my iPhone at the same location which is more than 250 when this device showing speed of 42-48 mbs/s
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Rivers,
Thank you for sharing your feedback on this product. We understand that it didn't meet your full expectations, and we sincerely apologize for that. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Your feedback will be forwarded to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2306007186-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Try Best Buy Before You Buy!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I would to buy a whole new laptop but this fixed everything!!
I would recommend this to a friend- Pros mentioned:Size
Rated 2 out of 5 stars
Use this for work, not for gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s small and compact. However, I had issues that would cause my pc to disconnect from the internet. I don’t recommend using this for gaming.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Rigo,
We sincerely apologize for the issue you've faced with the adapter and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
Based on the issue described, we recommend reinstalling the driver. In the following FAQ below, you can find the troubleshooting steps. In the event the issue persists, feel free to contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2308038828-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1046122/
Rated 5 out of 5 stars
Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was so easy and exactly what needed and great customer service
I would recommend this to a friendRated 5 out of 5 stars
Great product, great price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! It has really helped my laptop a lot. No more dropping the internet signal!
I would recommend this to a friendRated 5 out of 5 stars
The complete package
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comes with a driver in a flash drive which is 32GB. Very handy for the future.
I would recommend this to a friendRated 5 out of 5 stars
Perfect solution
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very simple and quick fix to faulty wifi connectivity! Excellent choice!
I would recommend this to a friendRated 5 out of 5 stars
Excellent option for wireless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good!!! It's a excellent option to have wireless for a small price
I would recommend this to a friendRated 5 out of 5 stars
Producer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales person helping me knew exactly what i needed! Perfect!
I would recommend this to a friendRated 3 out of 5 stars
its okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i have had other wireless usb cards before this, it works but always had a random lag spike whenever it felt like it. if you have a desktop get a pcie Wi-Fi card
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear HunterVD,
We sincerely apologize for the issue you've faced with the adapter and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
Based on the issue described, we recommend reinstalling the driver. In the following FAQ below, you can find the troubleshooting steps. In the event the issue persists, feel free to contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2306007186-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1046122/
- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Bad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disconnects all the time. Has pretty bad latency..
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ahmed,
We sincerely apologize for the connectivity issue you've faced with the USB Network Adapter and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2308038828-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1053079/
Rated 5 out of 5 stars
It functions as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It functions as expected. Communication between devices is solid.
I would recommend this to a friendRated 5 out of 5 stars
Sweet
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product, boosted download speeds incredibly
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Pain in the butt
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this because my wifi card went bad and wanted a good USB wifi. It did not do it for me. I had to test every USB port to see which works and it tended to forget it its connected to my desktop and when it was working it was slow and weak in connection. And i downloaded all tge drivers and still it struggled.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the issue you've faced with the adapter and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
Based on the issue described, we recommend reinstalling the driver. In the following FAQ below, you can find the troubleshooting steps. In the event the issue persists, feel free to contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2306043111-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1046122/
Rated 2 out of 5 stars
Honest review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to read, very accessible and easy to install. My issue is: holy Molly, it is sooooo slow. I bought to try to use it on my PC and save $160.00 of Ethernet installation, and it wasn't worth. I knew it was going to be slow, but to not even load Gmail when I have my router 10 ft away, i can tell something was off. I have FIOS, so my internet was not the problem.That was my experience, maybe for someone else might work differently
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Harana90,
We sincerely apologize for the issue you've faced with the adapter and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
Based on the issue described, we recommend reinstalling the driver. In the following FAQ below, you can find the troubleshooting steps. In the event the issue persists, feel free to contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2308038828-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1046122/





