Customer Ratings & Reviews
- Model:
- USB-AX56 Nano
- SKU:
- 6540490
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the USB-AX56 Nano AX1800 Dual-Band Wi-Fi 6 USB Network Adapter for its ease of use, overall performance, and impressive speed. The adapter's convenient size and simple installation process are also appreciated. However, some customers have reported connectivity issues, overheating problems, and compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
TERRIBLE - STAY AWAY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PROBABLY WORST MONEY I HAVE SPENT WENT THROUGH ALL OF THE STEPS AND NOTHING IS WORKING
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Demetrios C,
Thank you for your feedback regarding the ASUS USB-AX56 Nano Network Adapter. We're very sorry to hear that the device isn’t functioning despite your efforts to follow all setup steps. We understand how disappointing that can be.
To help resolve the issue, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306043111-0037" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] ASUS USB Wireless(Wi-Fi) Adapter FAQs - https://www.asus.com/us/support/faq/1053079/
- Cons mentioned:Heat
Gets extremely hot, and speed slows to a crawl.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I installed and tested with a gain of about 80-90 mbs over my onboard wireless nic. I was honestly a bit underwhelmed by this, considering it was $50. Within minutes, it began loading info very slowly. It tested again, and it was about a quarter of the previous speed. I pulled it out the usb slot, and it was extremely hot to the touch, almost enough to burn you. I've heard these can run hot, but im not keeping this inserted for fear of doing damage to any of my ports. This is going back to the store tmrw for a refund. Very disapointed in this.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Glenn,
Thank you for your comment.
We do understand your concern regarding the speed of the network adapter. To resolve the issue, please verify if the PC fully-support the adapter and if it does, check if the computer's latest chipset driver was installed. Also, check if the USB port is working properly. Check if the PC is within range to an established wireless router or access point and internet service is working properly since poor and unstable internet connection will affect the speed or bandwidth.
Should you need further assistance, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Economical
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Economical solution for Wi-Fi for personal servers
I would recommend this to a friendLittle help
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had problems installing the WiFi, I had to have geek squad to install it for me. Haven’t had any problems or issues since..
I would recommend this to a friendWiFI
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very high quality product. Would buy again and recommend to everyone looking for adapters
I would recommend this to a friendThe Best!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son was very satisfied on this product. He used it on his dorm. After he installed it he was jumping with joy.
I would recommend this to a friendGreat wireless adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wireless but you do have to install driver for it to work which means it won't work during Windows install.
I would recommend this to a friendASUS- Dual-Brand Wi-Fi6 Network Adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product it meets my needs especially when traveling and the price is reasonable.
I would recommend this to a friendGood Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my friend’s pc so he could have WiFi and it works great.
I would recommend this to a friendUSB Network Adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got me back online. My laptop network adapter must have burned out. This adapter works great!
I would recommend this to a friendAsus nano
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works amazing. It has great bandwidth when downloading games.
I would recommend this to a friendSlow Wifi 6 Adapter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Asus AX1800 USB Wifi 6 adapter to increase the speed of my Wifi 5 laptop with my Asus Wifi 6 router. To my dismay, the adapter had speeds slower than the built-in Wifi 5, especially the upload. My Wifi 5 upload speed was 200 Mbps, whereas my Wifi 6 upload with the adapter was only 35 Mbps! I contacted Asus technical support to figure out how to correct the speed issue. I tried the adapter on 2 different Windows 11 and 10 laptops. After working with 4 different technicians, they gave up. So I gave up and returned the adapter. Really disappointed with Asus on this one.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Buckeye Knight,
We sincerely apologize for the connectivity issue you've faced with the Network Adapter and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that you have returned the unit, but we will forward your feedback to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and include the case number "N2308038828-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Works great with no issues
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues so far, came with a usb drive with the drivers on it. Works great!
I would recommend this to a friendGreat wifi extender
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was having internet connectivity problems with laptop. This fixed the issue and works great.
I would recommend this to a friendAxis saved the day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase it worked perfectly with windows ten
I would recommend this to a friendThe best usb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product my son did the conecto on by him self
I would recommend this to a friendWorks great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried this out Because my desktop was missing its normal receivers and it works like a charm
I would recommend this to a friendquick fix for connectivity
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very affordable way to correct wifi connectivity issues.
I would recommend this to a friendLife Saver
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great when your wifi adapter in your pc stops this fixes the problem
I would recommend this to a friendGreat Band Wi-Fi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can use it all over the house and it gets good reception.
I would recommend this to a friend