Customer Ratings & Reviews
- Model:
- USB-AX56 Nano
- SKU:
- 6540490
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use, performance, and Wi-Fi capabilities of the USB-AX56 Nano AX1800 Dual-Band Wi-Fi 6 USB Network Adapter. Many appreciate its compact size and the reasonable price. While some users experienced the adapter becoming warm during use, the overall feedback highlights its effectiveness and user-friendliness.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Installation
Great wifi antenna
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely easy to install and user friendly. Would definitely recommend
I would recommend this to a friend - Pros mentioned:Size
very small, works well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent connectivity for such small size. nothing beats ethernet, but as far as wifi goes this is great. comes with a usb thumbdrive for the driver install which is much easier than downloading the driver with no wifi.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to install, works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, works as advertised. The flash drive with the driver is a great idea and makes all the difference for an easy install.
I would recommend this to a friend - Pros mentioned:Ease of use
Simple to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to put together and install the firmware. I was using a Windows 10 PC from 2016 and haven't had any issues with it since I bought it a few weeks ago
I would recommend this to a friend - Pros mentioned:Overall performance
Great wifi fix
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed this when my laptop stopped being able to pick up wifi. It worked great for work and fun.
I would recommend this to a friend - Cons mentioned:Connectivity
Loaded latency tripled compared to integrated wifi
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was marginally better than the internal Intel Wireless-AC 9260 160MHz that the computer came with, but not better enough for my purposes. I needed a wifi adapter for my desktop because the stock adapter wouldn't pick up my router from my room (every other device in the house can pick up the wifi from the parking lot). The biggest problem with this adapter is that while it did increase my connectivity, the loaded latency almost TRIPLED. So my download speeds were much better, but my ability to play games and participate in voice chat was just as bad (if not worse in some cases). Two stars. It was better by some metrics than the integrated wifi controller, but FAR worse by others. I will be returning it and going to the next highest price point.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Brian R,
Thank you for sharing your experience with the adapter, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We appreciate your feedback which will be reviewed by our Product team.
Although you no longer have the device, we do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2308038828-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Heat
Works but could be better.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work fine, if not a bit hot. There was no included adapter for desktop use as the description states. The device was very difficult to insert into the USB port and I instead used an adapter to spare my computer's port from direct damage. I honestly thought either it wouldn't fit or I would break the port. Overall so so.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JacobB,
Please allow us to apologize for the inconvenience you are experiencing with the Wireless Adapter. Please allow us to make your experience with ASUS a better one. We do value our customers and take negative product experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve product excellence.
For more information send us an email at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2210036873-0003) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
Best Adapter ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got my very first gaming pc and found out it didn't have a wifi card built into it. So I bought this and it works amazing!
I would recommend this to a friend- Pros mentioned:Speed
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and great speeds saved my gaming night
I would recommend this to a friend - Pros mentioned:Ease of use
Great plug and play adapter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plug and play product - super easy to use and works great!
I would recommend this to a friend Performs well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its not the most powerful adapter. Given the price point, it makes a great buy
I would recommend this to a friend- Pros mentioned:Overall performance
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This part is sufficient for what I needed it to do.
I would recommend this to a friend - Pros mentioned:Ease of use
WiFi that works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product! User friendly, easy install - Works great!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Works as it says
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works as it says. Very easy just plug it into the computer.
I would recommend this to a friend Untitled
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps us connected! Andrew was terrific to work with from Geek Squad.
I would recommend this to a friend- Pros mentioned:Installation
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Did not have any issues with setup.
I would recommend this to a friend - Pros mentioned:Ease of use
Well Done
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item was worth the price...simple and gets the job done!
I would recommend this to a friend USB driver did not work.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went to the Geek Squad because my previous adapter had broken He showed the adapters and recommended this one. I specically said that I did not a working internet connection , He said this product comes with a usb device to load the driver. NOPE. The USB driver device did not work. I spent an hour online with ASUS to fix the problem. Downloaded the driver file to my phone and then transferred it to desktop. My computer is ten years old. Maybe that is why it didn't work. Simp-le Plug and Play was a failure with device.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear RobertB,
We regret to learn that you are experiencing USB driver issues. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ below. If all steps have been completed, please reach out to us by email at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2308038828-0011).
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
Updated driver https://dlcdnets.asus.com/pub/ASUS/wireless/USB_AX56_nano/DR_USB_AX56_nano_v.5001.15.118.0.zip?model=USB-AX56%20Nano
network adapter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great we weren't any to get internet and with it we can.
I would recommend this to a friend- Cons mentioned:Heat
Get something else
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after an hour, felt hot to the touched and shocked me after removal.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We regret to hear that you've received a defective product. On behalf of ASUS and the reseller, we sincerely apologize. This is not the quality of products we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. We appreciate your feedback which will be forwarded to our Product team for review.
Please allow us to make your experience with ASUS a better one. If you are still within the return window, we recommend contacting the place of purchase for an exchange or return. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us atcustomerloyalty@asus.comand include the case number "N2306043111-0022" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support