Customer Ratings & Reviews
- Model:
- USB-BE92 Nano
- SKU:
- 6594275
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the USB-BE92 Nano Tri-Band Wi-Fi 7 USB Network Adapter's connectivity, ease of use, and overall performance, citing improvements in Wi-Fi speed and reliable connections. The setup process is also praised for its straightforwardness and speed. While some users experienced compatibility issues, the majority found the adapter easy to install and use effectively. The product generally receives positive feedback for its ability to improve internet access.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
Not needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my laptop was to old to take advantage of this product I returned
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Fred,
We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2504022793-0003] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky.S
ASUS Customer Loyalty US Support
- Pros mentioned:Connectivity
asus works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.found this network adaptor to be most efficient, reliable and affordable.
I would recommend this to a friend - Pros mentioned:Connectivity
Blue ooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product. It extends accessibility to devices.
I would recommend this to a friend Easy way to connect to wifi 7
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.POWERFUL. AS LING AS YOUR WIFI SUPPORTS WIFI 7 HOWEVER IT IS BACKWARD COMPATIBLE
I would recommend this to a friend- Pros mentioned:Setup
Amazing small but powerful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice,quick set up,nothing too fancy,loved it,would buy again
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear TATYANA,
Thank you so much for the feedback. We are glad that you are happy with this product. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2504022793-0002) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
You Know What You're Getting
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was functional with clear instructions. My computer had a seperate issue but I appreciate the quality.
I would recommend this to a friend- Pros mentioned:Overall performance
Internet connector
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy w purchase. Ot made my laptop usable again
I would recommend this to a friend Asus Product
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really useful with my computer I love this product would recommend
I would recommend this to a friend- Pros mentioned:Connectivity
Easy use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome and it connect wonderfully highly recommend
I would recommend this to a friend Doesn't connect to wifi 7
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not make a wifi7 connection. I use it with an Asus Zenbook Duo with Windows 11 updated to have wifi 7 support, and the Asus BE30000 3-node wifi 7 mesh router. My Samsung Galaxy S24 Ultra connects to the router on wifi 7. The dongle itself feels a bit flimsy, and the usb connector is at an angle to the plastic body. The driver is on the adapter itself which has a small readable space identified by windows as a drive. It's old, from July, and has only five options in the advanced section in the device manager. Worse, there is no information on Asus site about this device but any drivers.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear David K,
We are sorry to hear that you are unable to connect to WiFi7 using the USB adapter and notebook and apologize for any inconvenience this may have caused. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2410039986-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1053079/
- Pros mentioned:Overall performance
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great. It’s great. It’s great. It’s great. It’s great. It’s great.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dongle works on my Windows 11 Home, easy to install and use. I can get it to connect to my Tri Band router in 6GHz band with great speed.
I would recommend this to a friend Liar. It's actually not a Wi-Fi 7 Card
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Liar. As others have pointed out, it's actually not Wi-Fi 7. I ran a speed test, and the speed was only 300Mbps, which is even lower than my previous Wi-Fi 6 adapter. It's really disappointing.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Matt H,
We are sorry to hear that the USB Network Adapter doesn't connect to WiFi7 and we apologize for the inconvenience this may have caused. To further investigate this issue, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2410039986-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
It did not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to program the thing I just went and got a new mother board so I didn’t even use it
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mark S,
Thank you for sharing your experience with the ASUS USB-BE92 Nano Network Adapter. We're sorry to hear that the adapter didn’t work as expected. That’s certainly not the experience we want for our users. Your feedback is appreciated and will be shared with our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2503000627-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Works well but install difficult
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine but install was miserable due to poor instructions.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear BeeZee,
Thanks for sharing your comments regarding the ASUS USB-BE92 Nano Adapter. We apologize for any inconvenience caused by the installation process. Your feedback is greatly appreciated and will be passed to our Product Team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2504022793-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Not worth it AT ALL.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not the guy to ever leave a review on any product, but this was one of the worst purchases I’ve ever made. I’m on my way to return it. For $70 theres wasnt a difference at all. Might have been like a 2% increase but nothing no where near noticeable. I ran countless times on SpeedTest with and without it and like i said nothing leaving me saying “this was worth the $70” instead i was saying “when does bestbuy close so i can return this.” This will be the most genuine review youll read, save yourself the money and find a better product.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Chris,
Thank you for sharing your comments regarding the ASUS USB-BE92 Nano Adapter. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Providing our customers with high-quality products is our top priority, and we'll forward your feedback to our team for review.
Although you have returned the adapter, we do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at [email protected] and include the case number "N2410039986-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Compatibility
USB-BE92 Nano doesn't support Wifi7
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After going to Samsung support website, the drivers that support Wifi7 will be available at the end of 2024. No where on the box or inside of box does it state this. Samsung is lying to their customers. DO NOT BUY!!!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jokr392,
We sincerely apologize for the driver issue you're experiencing with the USB Wi-Fi adapter and for the inconvenience caused. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2410039986-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1053079/
Do not buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible speed and connection quality. I could never get it to hook up and deliver WiFi 7
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JCinNC,
Thank you for your comment.
We do understand your disappointment and the inconvenience if you are experiencing issue connecting to WIFI-7 bandwidth. To resolve the issue, check if your PC meets the system requriements of the WIFI network adapter. If it does meet requriements, ensure the OS and chipset driver for your PC are current versions. updates for these device. If you are trying to connect legacy devices to WIFI-7 to your local area network, these may not connect successfully. Try connecting this manually to either 2.4GHz or 5GHz. Should you need further assistance with the USB wireless network adapter, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Connectivity, Ease of use, Speed
easy and simple with fast speeds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.computer is fairly older and needed to upgrade my wifi capabilities from what my computer could give, immediately got great connection and great speeds! easy set up too, just plug in and install
I would recommend this to a friend - Pros mentioned:Ease of use
Amazing product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is incredibly easy to install, thanks to the driver embedded directly on the adapter. Windows quickly recognizes the small readable space, making setup straightforward and hassle-free.
I would recommend this to a friend
