Customer Ratings & Reviews
- Model:
- USB-BE92 Nano
- SKU:
- 6594275
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the USB-BE92 Nano Tri-Band Wi-Fi 7 USB Network Adapter's connectivity, ease of use, and overall performance, citing improvements in Wi-Fi speed and reliable connections. The setup process is also praised for its straightforwardness and speed. While some users experienced compatibility issues, the majority found the adapter easy to install and use effectively. The product generally receives positive feedback for its ability to improve internet access.
This summary was generated by AI based on customer reviews.
It did not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to program the thing I just went and got a new mother board so I didn’t even use it
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mark S,
Thank you for sharing your experience with the ASUS USB-BE92 Nano Network Adapter. We're sorry to hear that the adapter didn’t work as expected. That’s certainly not the experience we want for our users. Your feedback is appreciated and will be shared with our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2503000627-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Works well but install difficult
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine but install was miserable due to poor instructions.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear BeeZee,
Thanks for sharing your comments regarding the ASUS USB-BE92 Nano Adapter. We apologize for any inconvenience caused by the installation process. Your feedback is greatly appreciated and will be passed to our Product Team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2504022793-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Not worth it AT ALL.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not the guy to ever leave a review on any product, but this was one of the worst purchases I’ve ever made. I’m on my way to return it. For $70 theres wasnt a difference at all. Might have been like a 2% increase but nothing no where near noticeable. I ran countless times on SpeedTest with and without it and like i said nothing leaving me saying “this was worth the $70” instead i was saying “when does bestbuy close so i can return this.” This will be the most genuine review youll read, save yourself the money and find a better product.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Chris,
Thank you for sharing your comments regarding the ASUS USB-BE92 Nano Adapter. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Providing our customers with high-quality products is our top priority, and we'll forward your feedback to our team for review.
Although you have returned the adapter, we do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at [email protected] and include the case number "N2410039986-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Compatibility
USB-BE92 Nano doesn't support Wifi7
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After going to Samsung support website, the drivers that support Wifi7 will be available at the end of 2024. No where on the box or inside of box does it state this. Samsung is lying to their customers. DO NOT BUY!!!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jokr392,
We sincerely apologize for the driver issue you're experiencing with the USB Wi-Fi adapter and for the inconvenience caused. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2410039986-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1053079/
Do not buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible speed and connection quality. I could never get it to hook up and deliver WiFi 7
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JCinNC,
Thank you for your comment.
We do understand your disappointment and the inconvenience if you are experiencing issue connecting to WIFI-7 bandwidth. To resolve the issue, check if your PC meets the system requriements of the WIFI network adapter. If it does meet requriements, ensure the OS and chipset driver for your PC are current versions. updates for these device. If you are trying to connect legacy devices to WIFI-7 to your local area network, these may not connect successfully. Try connecting this manually to either 2.4GHz or 5GHz. Should you need further assistance with the USB wireless network adapter, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Connectivity, Ease of use, Speed
easy and simple with fast speeds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.computer is fairly older and needed to upgrade my wifi capabilities from what my computer could give, immediately got great connection and great speeds! easy set up too, just plug in and install
I would recommend this to a friend - Pros mentioned:Ease of use
Amazing product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is incredibly easy to install, thanks to the driver embedded directly on the adapter. Windows quickly recognizes the small readable space, making setup straightforward and hassle-free.
I would recommend this to a friend
