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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2009 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the USB-BT500 Bluetooth 5.0 Adapter for its ease of use, seamless plug-and-play functionality, and excellent performance with various Bluetooth devices. Many appreciate the strong connection, reliable range, and compatibility with Windows 10, along with its compact size and reasonable price. While some users noted occasional latency, a common characteristic of Bluetooth technology, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,009 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly fine no problems what so ever, I can finally use my Sony Xm4’s on pc

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So way to setup and use! Has completely elevated my PC gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    With great with wireless controllers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I connected my Xbox controller wirelessly to my pc with out Bluetooth capabilities with this device.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    A MUST HAVE FOR GAMERS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packs a punch for this little device. Just plug this baby in and bam instant bluetooth capabilities

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has helped me tremendously without having to go out of my way to purchase a wifi adapter for my motherboard

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Problem solved just by plugging it in!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is perfect. I haven't been able to sort out my Bluetooth issues so I gave up and got this. Problem solved

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good thing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything that I needed it too which is why I bought it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No good with Xbox One/PC game controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving it a good rating for generic use. Minus one because it doesn't pair with Xbox One Bluetooth controllers which is why I bought it. Not complaining too much because it was not expensive but now I wish I didn't waste my certificate on it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great small Bluetooth adaptor

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hooked this up using a USB extension cable to get it away from the computer's metal case and ran it up the wall for better coverage. The operation has been so smooth and trouble free I forget it's there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with my pc and I have had no issues with it at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer didn’t like this very much but it worked decent. Wish it was a bit smoother when connecting and installing but I was able to figure it out pretty quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can make anything that doesn’t have Bluetooth with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic upgrade to my old receiver!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the response rate, low latency, and plug and play! With face paced videos games, every millisecond counts!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Works well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my Toshiba laptop which does not have an in-built Bluetooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and amazing design. I definitely recommend you can use on your laptop desktop mac macbook you choose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost invisible, yet HUGE improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly connects my BT devices and transfers are so much faster now vs the BT 4.0 I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Connection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My motherboard did not come with build in Bluetooth so I bought and used this instead. have served me well, I was able to connect my Xbox controller and air pod pros with no issues at all! Super small device as well, you dont even notice its there.

    I would recommend this to a friend
  • Cons mentioned:
    Latency

    Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine was very laggy, not sure if it was just a me problem or

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Fern,


      Please allow us to apologize for the inconvenience you are experiencing with the Wireless Adapter. Please allow us to make your experience with ASUS a better one. What OS(Operating System) are you running on and the model of the PC/device being used?
      For more information send us an email at [email protected] and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2108018926-0011) for us to better assist you.


      Thank you for choosing ASUS.
      Best Regards,
      Ramon
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Driver issues

    Rated 3 out of 5 stars

    barebones but does the job

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some driver issues. I had to reinstall several times before it worked consistently. It does the job.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Murray,

      We're sorry to hear about the issues you had installing drivers on this model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Bluetooth, Performance, Range

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Bluetooth Adapter – Reliable and Fast! I bought the ASUS USB-BT500 to add Bluetooth 5.0 to my desktop PC, and it works perfectly. Installation was quick and easy — just plugged it in, and Windows detected it right away without needing extra drivers. The connection is stable, with no noticeable lag when using my wireless headphones and keyboard at the same time. The small, low-profile design is great too — it barely sticks out of the USB port and doesn’t block nearby ports. The range is impressive as well; I can move around my room without losing signal. For the price, this is a fantastic little upgrade for any computer that doesn’t have built-in Bluetooth. Highly recommended! If you’d like, I can also help you write a shorter or more casual

    I would recommend this to a friend
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