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Customer Ratings & Reviews

$19.99

Customer reviews

Rating 4.6 out of 5 stars with 2075 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the USB-BT500 Bluetooth 5.0 Adapter for its ease of use and reliable Bluetooth connectivity. Many appreciate its performance, compatibility, range, and reasonable price. However, some users have reported experiencing lag and issues with signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,075 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Asus bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play, bluetooth equipment worked right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. No problems with setup. I'd buy it again if I needed one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth Adapter

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so I could connect my Xbox controller to my PC. Just needed a driver and works like a charm. Haven't had any issues with it that I can think of!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works and is reliable!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed a new WiFi card into my laptop but I lost ability to use Bluetooth so I needed a new usb dongle. After searching I found that there are a lot out there but they are all from very shady brands that may be stealing my data. Then I found the ASUS which does not require drivers which may contain malware, and it also supported Bluetooth 5.0. It has been totally plug and play without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms. brenda mamich

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, very happy with the whole best buy experience thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A reliable adapter to get things working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adapter worked great! I got it for my partners brand new PC

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great Bluetooth drive!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and does the job. Allows you to connect bluetooth items to your PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid for MiSTer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this on my MiSTer FPGA console with no issues at all. Connectivity and speed are excellent given the size of this dongle and the limitations of the technology. The packaging was also particularly nice and the gold plated connector is a nice touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in store assistance. Product worked as advertised. Decent range.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great unit for adding Bluetooth

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it needs to do. No more - no less.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Cant get any easier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to add bluetooth connection to my older PC motherboard. Now i can use my new wireless headphones and phone. Just plug and play go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Purchased it in January and haven't had any issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It help me a lot because i useed it to canect my headphone and mouse

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Works great with Bluetooth headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. I had a 4.0 adapter for awhile but the 5.0 makes a huge difference in range. I connect my AirPods to this and listen to my computer on the other side of the house. Couldn’t do that with the 4.0. If you need to go a way from your computer and not have your headphones cut out, this is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Bluetooth for cheap and not intrusive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked, so far, and pricepoint was decent, for what i need it, no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Bluetooth adapter

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this Bluetooth receiver since I didn’t have a Bluetooth card in my PC as I was tweaking it but great accessory

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Works Immediately

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, I actually have an older computer where there was not Bluetooth and with all the devices now wireless, especially headphones, I needed something. This was truly priced right along with easy just plug in and activate via the computer. Everything worked as described immediately.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Small device does not like heat

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This USB bluetooth device is great when it works. I've used this for a couple months now, and I have learned that this bluetooth device has a major flaw when it comes to connectivity - it is extremely susceptible to heat and can stop working/connecting bluetooth devices if it is not near a cool USB port. I have a high-end PC from 2014 which is mid/low range now ; my PC generates a lot of heat near the USB ports, and I've noticed that this device and only this device tends to malfunction when it is directly connected to any of the USB ports on my computer. However, this product functions perfectly fine via my USB HUB (which is far away from my PC) or the USB ports on my monitor. This leads me to believe that this product is very susceptible to any sort of heat and will malfunction if it is not near a cool USB port. Otherwise, this bluetooth device is great and functions as it should when it is near a cool USB port. I've used bluetooth earbuds for hours with this dongle and they did not disconnect once.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Certainly, we understand your disappointment with the USB adapter. Certainly, heat will affect its performance, and I'm happy to know that it worked perfectly on other devices. If you have any technical concerns, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Best option for full access to Bluetooth devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked like a charm. Devices actually show up as if they were direct connected which is an issue with other products like this.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    pretty cool lil guy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought some cool hello kitty gaming headphones for girlfriend not realizing they are bluetooth only. the pc I built for her, the motherboard, doesn’t have bluetooth since it’s relatively old. this lil guy saved my butt

    I would recommend this to a friend