Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$19.99

Customer reviews

Rating 4.6 out of 5 stars with 2077 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the USB-BT500 Bluetooth 5.0 Adapter for its ease of use and reliable Bluetooth connectivity. Many appreciate its performance, compatibility, range, and reasonable price. However, some users have reported experiencing lag and issues with signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,077 reviews
  • Rated 4 out of 5 stars

    Wifi adapter

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but need to run higher mb per second. Other than that no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item worked as advertised. It was a decent price point as well.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    yes

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    to be candid ive had 0 complaints i forgot i bought it

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! Great solution if your computer does not have bluetooth capabilities

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    doesn't always work

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn't always work on my computer and i have to restart it each time

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear User1902736,
      We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2105013668-0031] for us to better assist you. Thank you for choosing ASUS!
      Best Regards,
      Schottky.S
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great Bluetooth "antennae"

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple plug and play mechanics. If you're computer doesn't have bluetooth capabilities and runs Windows 10 (may work on older systems idk), plug this puppy in and it does now, and with fantastic connection!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bluetooth

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work amazing and connection had no issues, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Good but not Perfect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter is better than the previous generation of BT 4.0 and my Bluetooth devices connect quickly. I took away a star since my Bluetooth speakers disconnect from time to time.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Keyboard Adapter

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent replacement for my keyboard adapter. A keyboard replacement USB was hard to find as it's not the same as a regular USB adapter I found out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Bluetooth than installed by HP

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit offers better Bluetooth operation than I had in HP computer

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    My review 9

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. I used it for a windows machine that needed Bluetooth due to the machine age.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bluetooth dongle

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally purchased to add bluetooth functionality to an old desktop computer I got from a friend. Works great so far. I've used to connect an xbox controller, echo speaker, and Samsung soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as intended

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Good for old PCs that don't have Bluetooth. Easier to use this than installing an internal PCI adapter/card. Installing drivers was simple.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Works

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for my ASUS motherboard that I used to build a new PC. It didn't come with Bluetooth, this helped me get my keyboard and mouse set up to my PC.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Asus to the rescue.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth adapter worked very well. A lot better than the one I had given to as a gift.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product, works as expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, exactly as expected. I plugged it right into my desktop and the computer quickly recognized it and I was able to connect my Bluetooth devices very easily

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Used to pair MS Xbox Elite 2 with PC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having problems with bluetooth stuttering while using xbox elite controller 2 with PC while playing overwatch 2. I disabled internal BT5 and have begun using this hardware. I have had it stutter once, for the most part it has been working as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Asus usb blue tooth adapter

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus usb blue tooth adapter allowed me to use my Bose wireless headphones with my desktop that did not come with blue tooth. It was very easy to set up with windows 10.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Loved it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My motherboard doesnt support wireless connections so bluetooth does work but with this bluetooth works perfectly just plug and play

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great buy

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to get my Xbox remote to sync without a cable to play rocket league haven’t had any issues with my headset connection either amazing product

    I would recommend this to a friend