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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2056 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers commend the USB-BT500 Bluetooth 5.0 Adapter for its ease of use, seamless plug-and-play functionality, and excellent performance with various Bluetooth devices. Many appreciate the strong connection, reliable range, and compatibility with Windows 10, along with its compact size and reasonable price. While some users noted occasional latency, a common characteristic of Bluetooth technology, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,056 reviews
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Purchase if you want to be wireless!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't think I really needed this, boy was I wrong. The devises that can connect at the same time is amazing. Printer, mouse, keyboard, phone. I had a new keyboard that I lost the adapter. No worry, just plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Ease of use, Range

    Rated 5 out of 5 stars

    Get this one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range, no drops, easy to install. If you’re looking at adding Bluetooth, get this one. Best Buy sells others, but this is the only one at this price point with Bluetooth 5.0 instead of 4.0

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Seamless Connectivity Upgrade - Five Stars for ASU

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm delighted to give the ASUS - USBBT500 Bluetooth Smart Ready USB adapter a five-star rating! This little device is a game-changer. It effortlessly turned my non-Bluetooth laptop into a Bluetooth-enabled machine. The setup was a breeze, and the connection is rock-solid. Now I can connect my wireless headphones and transfer files without any hassle. It's compact and stylish, making it a perfect companion for on-the-go tasks. Kudos to ASUS for creating such a user-friendly and efficient product!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Ease of use

    Rated 4 out of 5 stars

    Quick, easy and cheap way to add Bluetooth to PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quick, easy, and cheap way to add Bluetooth to your PC. If you have Windows 10 it is plug and play. Earlier versions of Windows may require you to download drivers. I am using this device with my Dudios earbuds and it works perfect. I knocked off a star because of the lack of instructional documentation. Asus should have added the following steps: Step 1: Plug Smart Ready adapter into USB port Step 2: Allow Windows to recognize and set up device Step 3: Type Bluetooth within the search bar next to Start Button Step 4: Click on the + sign at top of page to search and pair your Bluetooth device.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great little BT adapter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, reasonably priced, and works perfectly. You can buy an adapter that's a little cheaper, but this tiny Asus adapter provides Bluetooth version 5. Windows 10 will find it and load the necessary drivers.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Range

    Rated 5 out of 5 stars

    5.0 is a great upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS out did itself on this mid to long range small adapter. I review it 10 out of 10 because It's an upgrade from others. I can connect headphones via this adapter on pc and be all around exterior of house.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    USB review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product gets the job done. I haven't had any issues and the price is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn't work for what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm only subtracting one star because it did not work for what I needed. I was advised by many google searches that this is the best USB Bluetooth speaker to use with the PSVR2 on the PC. For some reason neither of the controllers would connect past 49%. Peculiar. Oh and I've worked with and on PCs for over forty years and I could not get the driver to install. At all. When you run the installer, it prompts you to disable any integrated Bluetooth and once you've done that when you try to install the driver, it prompts you to plug in the device but then tells you there's a device already connected. Frustrating. I did a manual install of the driver and although it looks like it caught, no features or additions show up with the driver so this didn't work for me. I'm sure for regular Bluetooth needs, this is amazing, but for mine it was a no.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    USB ASUS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with what I needed it for. Thanks really love the product.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for it's price and does what it's meant to do. I bought due to my desktop's bluetooth being horrendous, now with this I can finally not worry about constant bluetooth disconnects. Worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Ease of use

    Rated 5 out of 5 stars

    This is the one! Don't look elsewhere

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Y40 IBuyPower Gaming system and the bluetooth says it works but it doesn't. After multiple videos and tutorials, I gave up and went and bought this Asus Bluetooth Adapter. It works AMAZING. First try, no issues. I disabled the onboard bluetooth and I was ready to go. VERY happy with the product. Pairs devices immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    ASUS - USBBT500 Adapter - Works flawlessly thus fa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well! As easy as plugging into an open USB Port. If it doesn't prompt to for a update, simply search for: ASUS - USBBT5OO (much easier if you go to the ASUS website) You'll easily find the most recent updates for the device. So far, I've been able to connect any bluetooth device needed to this flawlessly and without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 3 out of 5 stars

    Making My Devices Dance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently added the ASUS USBBT500 Bluetooth Smart Ready USB adapter to my tech arsenal, and let me tell you, it's been a game-changer for turning my devices into a synchronized symphony. First off, the installation was smoother than a dance move. Plugging it in was like the tech version of a two-step – easy and quick. The compact design means it doesn't hog all the USB real estate, leaving room for other gadgets to join the party. Connecting to Bluetooth devices felt like an electronic hokey pokey – you put your left device in, you take your right device out, and BOOM, they're synced up and ready to groove. The range impressed me; I could practically waltz around my space without losing connection. The black color adds a touch of sophistication to the ensemble, making it the James Bond of USB adapters. Suave, discreet, and always ready for a tech tango. In conclusion, the ASUS USBBT500 has turned my desk into a Bluetooth ballroom. If you want your devices to dance like nobody's watching (except maybe your webcam), this little black adapter is your ticket to a wireless waltz. It's not just a gadget – it's a Bluetooth boogie!

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Christopher P,

      We appreciate hearing that the USB Adapter is working for you. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. It is our hope that the device continues to operate normally and that you enjoy using it.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2108018926-0023" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    a winner if you need the capability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does everything it says it will do. completely plug and play. good range on the bluetooth signal

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Range

    Rated 4 out of 5 stars

    usb bluetooth

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bluetooth on my laptop started to gllitch so I bought this and it works great. Didn't cost much and gave me more range, stronger signal.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Simple setup, it just works

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to make some things easier to use on my computer for my wife, and it's it gave me a new reason to play with some of my older gadgets. I plugged it in, rebooted my computer and that was it. Normal blue-tooth pairing and so far everything I've paid it with has worked fine. That includes an Xbox controller and Sony wireless headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly. Hooked up to windows 10/older PC and I didn't have any problems with it and also didn't have to install anything, Windows was able to automatically download driver. I purchased this to be able to connect Cricut Maker to PC and it works perfectly! So happy I decided to purchase this one after seeing some not so good reviews for cheaper ones on Amazon where people had trouble connecting via Bluetooth to their devices. Happy camper :D

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. On Linux there weren't any extra steps for setup compared to windows

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    USB adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, even easy setup and easy plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great product and works with multiple devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked exactly as I needed it to. I have a Bluetooth mouse and an Xbox One controller connected and going at the same time and had no issues at all. I did make the mistake of putting it on a USB port that would sleep whenever the computer went to sleep, but that's fixable and not this product's problem. It was also plug-and-play with Windows 10, so all I had to do was put it in the USB port and forget it was there. Windows treated it as if it was an internal Bluetooth device so I only had to use the built-in Bluetooth menu in the Windows settings.

    I would recommend this to a friend
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