Customer Ratings & Reviews
- Model:
- USBBT500
- |
- SKU:
- 6428133
Customer reviews
Rating 4.6 out of 5 stars with 2077 reviews
(2,077 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the USB-BT500 Bluetooth 5.0 Adapter for its ease of use and reliable Bluetooth connectivity. Many appreciate its performance, compatibility, range, and reasonable price. However, some users have reported experiencing lag and issues with signal strength.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Small and works out of the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son's gaming PC, so he could have his noise canceling headset and even his ear buds paired with his PC so he could game without filling the entire upstairs with loud game sounds/music. This BT adapter, worked straight out of the box, no drivers needed PNP on Windows 11 worked flawlessly. Paired with his noice canceling headset and even his Anker Soundcore X20 ear buds connected first time, everytime.
I would recommend this to a friend- Pros mentioned:Compatibility
Rated 5 out of 5 stars
Good BT adapter
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This USB-based BT is SO handy. I found out my motherboard didn't have BT or wi-fi the hard way... This little adapter has been a lifesaver! And very cost effective as well. No Bluetooth issues that I haven't had with literally any other BT device I've owned.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Solid choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works out of the box and compact enough for any system. I had no issues pairing any devices out of the 4 I tried. No complaints after 3 months of use.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great Plug and Play (Literally)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was very easy to install, and already had its drivers. I installed this in a Dell Optiplex 9010 that had no Bluetooth and it worked perfectly out of the box.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to use. Just plugged it in and was able to use my AirPods.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing small device with a great price. I bought it for my pic and it’s saved me money. Easy to install and connect. I highly recommend.
I would recommend this to a friend - Pros mentioned:Compatibility
Rated 5 out of 5 stars
Great Little Bluetooth Adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a Bluetooth adapter that would work with modern Bluetooth devices in my older CF31 Toughbook and this did the trick, it fits nicely behind the protective port covers and still connects to the devices I need it to.
I would recommend this to a friend - Pros mentioned:Bluetooth, Ease of use
Rated 5 out of 5 stars
Great Product! Great Price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great adapter. It was easy and it works! Pairing was a cinch with all of my bluetooths. Purchased an Insignia previously and couldn't get it to work. Thought my computer was the problem. Bought this and it fired right up.
I would recommend this to a friend Rated 3 out of 5 stars
Dongle Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had persistent audio dropouts and stuttering with my Bluetooth speaker and initially thought Windows was the problem. After some digging, I discovered the real issue was the ASUS USB‑BT500 dongle storing old pairing data internally. Even after removing devices in Windows, “ghost” devices kept coming back and interfering with audio. To fix it, I verified Windows wasn’t the source (empty Bluetooth cache, clean registry), then uninstalled the dongle in Device Manager and physically unplugged it to force a full hardware reset. After plugging it back in, Windows reinstalled it cleanly, all ghost devices disappeared, and audio performance immediately stabilized. The problem wasn’t Windows — it was the dongle re‑injecting old pairing data. A full reset completely solved it.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear AnthonyM,
Thank you for sharing your experience with the ASUS USB-BT500 Bluetooth 5.0 Adapter. We sincerely apologize for the audio dropouts and stuttering you encountered and appreciate the detailed steps you took to identify and resolve the issue. Your feedback is valuable and will be passed to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2105013668-0030" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Bluetooth, Performance
Rated 5 out of 5 stars
Perfect low-profile Bluetooth Adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this adapter for Xbox Controller on my PC. Works flawlessly, no lag and immediate sync. Would recommend this for PCs that don't have built-in Bluetooth.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works good and i would reccomend the product to people i know. allows me to connect any bluetooth device to my computer
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
Works but…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works pretty well, but the only issue I have is a mild latency that makes caming with controllers a bit difficult. If you can wire in for gameplay do it but for a casual game night works amazing!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Does the job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great adapter, great price, plug and play! needed a bluetooth adapter for an old desktop and this did the trick without breaking the bank
I would recommend this to a friend Rated 5 out of 5 stars
Good solution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Inexpensive and great solution for enabling Bluetooth on laptop. Just plug in. Eliminated the need for external speakers which can annoy others in the room.
I would recommend this to a friend- Pros mentioned:Bluetooth
Rated 5 out of 5 stars
HIGHLY RECOMMEND “ASUS” ADAPTERS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a 10+ year old HP Desktop that I planned to put into Semi-Retirement and replace it with a Mac Mini M1. Want to keep it available because of features, like MS Publisher/Access etc. that Apple doesn’t have. The Old HP Work Horse lacked the amenities like Bluetooth and WiFi. Purchased an other brand Bluetooth Adapter - Would Not download Drivers and after a hour on the phone with Tech Support, their recommendation was take it back and get a refund. Had previously purchased an ASUS Wifi Adapter that worked like a charm without issue. Purchased the ASUS Bluetooth Adapter and after a minute or so to download the Drivers, it was up and running connecting to Bluetooth Devices without a problem. If I ever need another adapter - ASUS will be the FIRST PLACE I LOOK. These were my first ASUS Devices, so they definitely made a 5 STAR First Impression.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Good things come in small packages
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent product which I am using in a laptop so size is a consideration as well as performance. I am sure it will also work well again other configurations. Setup was easy and performance much better than the OEM Wi-Fi
I would recommend this to a friend - Pros mentioned:Bluetooth
Rated 5 out of 5 stars
Does exactly what it's supposed to do.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. It's a Bluetooth dongle and not the same as the dongle that comes with a wireless keyboard or mouse so it won't replace those or work in lieu of those. You still need the receiver that comes with your Logitech devices that use a proprietary 2.4 GHz technology. Logitech and other companies also offer Bluetooth keyboards, mice, etc What it does do is add Bluetooth capability to a computer that doesn't already have Bluetooth. Works great. Asus products are usually quite good.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Quick Fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device worked pretty much immediately and without any calibration in settings or anything like that. It was a very quick fix for when my laptop lost bluetooth capabilities.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
USB Bluetooth easy add on
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy add-on for a laptop or PC without bluetooth, that you want to run a bluetooth mouse or external speaker on. Good price, easy setup
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great bluetooth adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a way to be able to use an xbox controller on my PC and laptop. This works perfectly and does exactly what I needed it to. Also a cheaper option than the actual Microsoft/xbox dongle thing.
I would recommend this to a friend






