Customer Ratings & Reviews
- Model:
- V500MVC-I71TB
- SKU:
- 12293565
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Very good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item in exchange for the Dell Desktop the dell offered a few more options over the ASUS. At the same price at time of purchase.
I would recommend this to a friendFit like a Glove!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer fit my needs like a glove! Worth every penny!
I would recommend this to a friendAsus Desktop PC
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Desktop PC along with an Asus Monitor to replace an old HP PC. It is super quiet and very fast.
I would recommend this to a friendAsus V500 Desktop Computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying to figue out the nuances going from Windows 10 to Windows 11. Still have not figured out how the Windows 11 accepts jpeg's after transfers from my cell phone.
I would recommend this to a friendNew Desktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is working well. Geek squad did a nice job transferring data from my old (no longer supported) computer to the new one.
I would recommend this to a friendGreat and affordable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast and much better than my previous Dell tower
I would recommend this to a friend"Go To" Provider
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleased with the computer, the pricing, and the delivery service. As always, Best Buy continues to be my "go to" provider of electronics.
I would recommend this to a friendGood ASUS computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice computer with good price. Also provide WiFi connection.
I would recommend this to a friendgood choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new one and this one has been great like the features
I would recommend this to a friendFaulty display port, got re-sold!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer as it seemed like it would fit my needs. I don't do a lot of "heavy" work on my PC mostly shopping and business uses. Howver I do use dual monitors on the regular. The PC was received in a timely manner however it came with a faulty display port. No matter what cable was used it didn't work, even a disply port supported monitor didn't work. Ultimately, I ended up returning the computer a couple of days later, and got notified by Asus today that it was registered to a new user . I'm disappointed in Best Buy for reselling this PC as well, but hopefully the new buyer doesn't need that DisplayPort.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Bmgfl21,
Thank you for sharing your experience with the ASUS V500MVC Desktop. We're glad to hear the system initially aligned with your needs, but we’re truly sorry to learn about the issue with the DisplayPort and the inconvenience it caused. We understand your concern about the device being registered to a new user following your return. While ASUS does not manage third-party retail procedures, we appreciate you bringing this to our attention and will ensure your feedback is shared with the relevant teams.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2507006742-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Replaced my old computer with a new desktop.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a "pre-owned" machine. It operates fairly well; still getting used to it.
I would recommend this to a friendWorks well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I work from home and use this computer everyday with no issues.
I would recommend this to a friendWorked fine. Until it didn't
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer ran wonderfully until an update. Now it goes into a diagnostic loop and won't boot in to Windows. I was experiencing more inside, but its only a laptop motherboard in the case.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AaronM,
We are sorry to hear that you are experiencing freezing and lag issues with your device. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2506008249-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ-Stuck on ASUS/ROG Logo Screen During Boot https://www.asus.com/us/support/faq/1042613/
Asus computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to set up. Would recommend. Delivered on time.
I would recommend this to a friendasus pc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.response time is quick. installation was seamless. hopeful going forward.
I would recommend this to a friendComputer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what i was looking for at a good price. Helpful counter person.
I would recommend this to a friendbreeze
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not as fast as I thought it would be but does the job good price
I would recommend this to a friendpurchase of computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good help from sales person. delivered on time transferred data from old computer
I would recommend this to a friendMy 2nd outstanding Asus computer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the quality of this Asus desktop computer.
I would recommend this to a friendDead in only 8 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this computer from bestbuy and it performed well for approximately eight months before it suddenly stopped working. The system now displays a red power button light that flashes twice every few seconds and will not boot. After troubleshooting, I confirmed that the power supply, memory, and hard drive are all functioning properly, which points to a likely motherboard failure. Unfortunately, my experience with customer support was extremely frustrating and difficult. No help! Given that the system failed in less than a year, I am very disappointed in both the product’s reliability and the support process. Based on this experience, I would never purchase another ASUS computer in the future period!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Louie,
Thank you for sharing your experience with the ASUS V500MVC desktop. We sincerely apologize for the system failure you encountered after only eight months of use and for the difficulties you faced with our customer support process. We understand the frustration this issue has caused, and we sincerely regret the inconvenience you experienced.
To ensure this matter is properly investigated and to assist you with potential repairs, we kindly ask that you email us at customerloyalty@asus.com and include the case number "N2507006742-0011" as a reference.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support