Customer Ratings & Reviews
- Model:
- V500MVC-I71TB
- SKU:
- 6613707
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the V500 Desktop as a reliable and high-performing machine. Users appreciate its speed, noting that it loads applications quickly. The desktop's compact size is also a positive feature for users with limited space.
This summary was generated by AI based on customer reviews.
Great Tower
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so far it working good but did have some issue with the keyboard
I would recommend this to a friendAWESOME buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome pc and price combo, will buy again when the time comes
I would recommend this to a friendWorks well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I work from home and use this computer everyday with no issues.
I would recommend this to a friendWorked fine. Until it didn't
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer ran wonderfully until an update. Now it goes into a diagnostic loop and won't boot in to Windows. I was experiencing more inside, but its only a laptop motherboard in the case.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AaronM,
We are sorry to hear that you are experiencing freezing and lag issues with your device. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2506008249-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ-Stuck on ASUS/ROG Logo Screen During Boot https://www.asus.com/us/support/faq/1042613/
Faulty display port, got re-sold!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer as it seemed like it would fit my needs. I don't do a lot of "heavy" work on my PC mostly shopping and business uses. Howver I do use dual monitors on the regular. The PC was received in a timely manner however it came with a faulty display port. No matter what cable was used it didn't work, even a disply port supported monitor didn't work. Ultimately, I ended up returning the computer a couple of days later, and got notified by Asus today that it was registered to a new user . I'm disappointed in Best Buy for reselling this PC as well, but hopefully the new buyer doesn't need that DisplayPort.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Bmgfl21,
Thank you for sharing your experience with the ASUS V500MVC Desktop. We're glad to hear the system initially aligned with your needs, but we’re truly sorry to learn about the issue with the DisplayPort and the inconvenience it caused. We understand your concern about the device being registered to a new user following your return. While ASUS does not manage third-party retail procedures, we appreciate you bringing this to our attention and will ensure your feedback is shared with the relevant teams.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2507006742-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Asus computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to set up. Would recommend. Delivered on time.
I would recommend this to a friendComputer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what i was looking for at a good price. Helpful counter person.
I would recommend this to a friendbreeze
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not as fast as I thought it would be but does the job good price
I would recommend this to a friendpurchase of computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good help from sales person. delivered on time transferred data from old computer
I would recommend this to a friendNot intuitive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer seems fine but isn't intuitive. Best Buy did not do a good job transferring data from the old computer and we can't do simple resets of defaults. We will try Geek squad to do things that were easy on HP.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jerry S,
We're sorry to hear that you're having issues transferring data from your old PC to the ASUS V500MVC Desktop and we apologize for any inconvenience this may have caused you. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2506008249-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
MyASUS - ASUS Switch - https://www.asus.com/support/faq/1046371/
MyASUS Frequently Asked Question (FAQ) - https://www.asus.com/support/faq/1050467/
bad nic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The network interface card will not recognize my ethernet connection. Cannot connect to the internet.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear User815816,
We’re sorry to hear your ASUS V500MVC is not recognizing the Ethernet connection. To help resolve this issue, we recommend reviewing the steps in the troubleshooting guide linked below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2507006742-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Computer Wired Network (Ethernet) Issues - https://www.asus.com/support/faq/1015740/
ASUS V500 Desktop Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst computer I have ever purchased. I would not recommend this worthless machine to anyone. It is not what is advertised as performance is very lacking.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear KathleenG ,
We certainly understand your disappointment with this product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2507006742-0004] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky.S
ASUS Customer Loyalty US Support
