Customer Ratings & Reviews
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Fn SonicMaster](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/2e88b762-7583-4abc-a40e-39f98b862818.png)
- Model:
- X1407QA-V14.X116512
- SKU:
- 11580538
to a friend
Good bang for buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not quite "29 hr battery" but one of the biggest selling points for me. It's light-weight, simple but mighty. Wish th keyboard was backlit.
I would recommend this to a friendGood deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a computer that is suitable for everyday use and for children's lessons. I am satisfied with this purchase.
I would recommend this to a friendBattery life is misleading
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop runs cool and is ot too heavy. Now while the batterh life is good and i can get around 8 hours of use that is not the advertised 29 hours even with every single energy saver option on. Lack of backlight on the keyboard is also a deal breaker.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MackenzieR,
Thank you for sharing your experience with the ASUS X1407QA laptop. We sincerely apologize that the battery life and lack of keyboard backlighting did not meet your expectations. We understand how important these features are to your overall user experience. Your feedback will be passed to our product team for review.
In the meantime, to help optimize battery performance, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2511032862-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/
Nice Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop for basic functions. Bought as a gift for a friend
I would recommend this to a friend
