Customer Ratings & Reviews
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Fn SonicMaster](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/2e88b762-7583-4abc-a40e-39f98b862818.png)
- Model:
- X1407QA-V14.X116512
- SKU:
- 12333199
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop and glad I got it on sale which just made it an even better deal.
I would recommend this to a friendNice little laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good starter laptop for a kid. Easy setup so far so good
I would recommend this to a friendNice Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop for basic functions. Bought as a gift for a friend
I would recommend this to a friendBad quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After few days screen froze.Would cost 200.00 to fix it. Not recommending.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Michael,
We appreciate you taking the time to share your experience with the ASUS X1407QA laptop. We apologize for the screen freezing issue you encountered and regret the inconvenience it caused, as well as the unexpected repair costs.
To further investigate the matter and determine whether warranty repair options are available, we recommend contacting our support team directly at https://www.asus.com/us/support/callus/. Our specialists will assist with diagnostics and guide you through the appropriate next steps.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2602001929-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
