Customer Ratings & Reviews
![ASUS Vivobook
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ASUS SonicMaster](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/d0a1d0f7-2830-4601-a822-bfbce47e4c88.jpg)
- Model:
- X1404VA-V14.I38128
- SKU:
- 6638910
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product staff friendly and knowledgeable..clean store
I would recommend this to a friendAsus Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop for the price. I bought it during black Friday.
I would recommend this to a friendGreat deal for the price !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for the price , I bought it on a great deal
I would recommend this to a friendBudget friendly Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight and works great. Charging cable is short and would be better if the charging port is USB-C for commonality.
I would recommend this to a friendGreat buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, small footprint, fast processing thx
I would recommend this to a friendWould enjoy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great nice job light weight easy on the eyes
I would recommend this to a friendLaptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it i would’ve recommended to friends or family
I would recommend this to a friendSikemek
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good lq Apiekdiie2iiwsjjsjdieisjdmekkkskekdkxkekxkxke
I would recommend this to a friendLaptop is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great and fast enough for my personal activity.
I would recommend this to a friendGood Overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks slick and worth the money. Havent used it for too long yet but seems promising.
I would recommend this to a friendGood laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light and fast laptop for online shopping use. Screen display is nice
I would recommend this to a friendGood value at great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is amazing value , light weight and good diaplay
I would recommend this to a friendNo backlight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is not great. Terrible keyboard. There is no keyboard backlight and the keys feel rough under the fingers. Also, it starts in Smode until you turn Smode off. Price it great but it shows.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear EC28,
Thank you for sharing your experience with the ASUS X1404VA Laptop. We are sorry to learn that the keyboard design, lack of backlighting, and initial S Mode setup did not meet your expectations, even though the price point was appealing. We sincerely apologize for any inconvenience this has caused. We appreciate your feedback and will ensure it is passed along to our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2504007925-0018" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop has continued too flicker lines through the screen and has continued too flicker a black screen
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Keith K,
We apologize for the issue you are experiencing with your ASUS X1404VA Laptop, specifically the screen flickering lines and intermittent black screen.
To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2506015759-0020" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Main (Internal) Display problem - https://www.asus.com/support/faq/1015072/
