Customer Ratings & Reviews
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- Model:
- X1404VA-I38128
- SKU:
- 6612932
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the Vivobook 14's overall performance and portability, finding it capable of handling various tasks with ease. The screen quality and processor speed also receive praise, alongside its reasonable battery life. However, the limited storage capacity is a concern for some users.
This summary was generated by AI based on customer reviews.
I recommend this laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer for the price. I just needed a basic model for emails, maintaining financial accounts, and searching for products online.
I would recommend this to a friendMy First Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm more happy with this item than I thought I would be. The size of the screen and the keys are very adequate. And the price was good.M
I would recommend this to a friendGood buy at Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice economical PC. Very pleased at a great price. Very happy with the price and quality.
I would recommend this to a friendBest experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best customer service ever and great product awesome experience and price
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer. Fast and lightweight. Lenovo is best.
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy the name says it all i purchase all my appliances there all the time
I would recommend this to a friendGreat but…
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The overall machine is great, however the windows interface puts a bunch of unnecessary bloatware that takes up space and resources.
I would recommend this to a friendChromeBook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps a charge for a long time. Affordable. Great purchase.
I would recommend this to a friendGood for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good for the price but the battery life is way too short :(
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear User840425,
Thank you for your feedback on the ASUS X1404VA Laptop. We're glad to hear you find it a good value, and we sincerely apologize for the disappointment with the battery life. To help resolve battery issues, we recommend reviewing the steps in our system troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2504005745-0027" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/
Alright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery dies rather quickly unfortunately. Could be better
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear RoderickS,
Thank you for sharing your feedback on the ASUS X1404VA laptop. We sincerely apologize that the battery performance did not meet your expectations, and we regret the inconvenience this has caused.
To help improve battery life, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after these steps, we recommend contacting our support team directly at https://www.asus.com/us/support/callus/ so we can assist further with advanced diagnostics or warranty service.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2504005745-0058" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/
14" laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm adjusting to the 14 inch screen. I did not realize I could not diplay my full slides while teaching my CPR vlasses.
No, I would not recommend this to a friendWorks great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for school & homework , my kid use it a lot also
I would recommend this to a friendGetting ready for transfer to Windows 11
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the low price and the size. I did not have Windows 11 m laptop and this was a good price for my budget.
I would recommend this to a friend- Pros mentioned:Portability
Returned it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight and compact, but the touch pad / number pad is funky to use. It doesn't really come with Office, just a trial version with a required yearly subscription. Can't use the laptop without connecting it to a Microsoft account. What happened to being able to buy a computer and just use it the way you want.?.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear VeryNice,
Thank you for sharing your experience with the ASUS X1404VA laptop. We sincerely apologize for the inconvenience you encountered with the touch pad/number pad functionality, the Office trial subscription, and the requirement to connect with a Microsoft account. We understand how important ease of use and flexibility are when choosing a device, and regret that this did not meet your expectations.
Your feedback is valuable and will be passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2506015759-0019" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Good laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asus is a great name among computer manufacturers. This pc is perfect for personal and work use.
I would recommend this to a friendAsus Vivobook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fills my needs. I will use it for many of my personal uses; poetry, excel worksheets for college football.
I would recommend this to a friendLAPTOP REVIEW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.REP WAS QUICK AND COURTEOUS. BEST TRANSATION I HAVE SEEN IN AWHILE. THANKS AND WILL BUY AGAIN!
I would recommend this to a friendKill laptop for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this laptop! Let alone the touch pad having the number pad!! Uh to die for!
I would recommend this to a friendAsus laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price great value for small laptop lightweight
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this laptop for personal use and love it!! Would recommend.
I would recommend this to a friend