Customer Ratings & Reviews
- Model:
- X1404VA-I38128
- |
- SKU:
- 6612932
Customer reviews
Rating 4.5 out of 5 stars with 382 reviews
(382 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed4.4
Rating 4.4 out of 5 stars
- Display4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the Vivobook 14's overall performance and portability, finding it capable of handling various tasks with ease. The screen quality and processor speed also receive praise, alongside its reasonable battery life. However, the limited storage capacity is a concern for some users.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Not bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent computer for the price when on sale. Wouldnt buy it full price because itnis a little slow
I would recommend this to a friendRated 5 out of 5 stars
Asus Vivabook i3 is a good computer i ever bought
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.price is unbeatable, the feature meets home and school use expectations
I would recommend this to a friendRated 5 out of 5 stars
Student blessing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for student to start the year with the equipment needed for success.
I would recommend this to a friendRated 5 out of 5 stars
Tomsic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has more bells and whistles than my old lap top. Just got to get used to it, but otherwise,, A_ OK.. :)
I would recommend this to a friendRated 5 out of 5 stars
Value laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome price. I got it because of the i3 processor and because of a review on YouTube.
I would recommend this to a friendRated 5 out of 5 stars
ASUS Vivobook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the numeric pad on it, facility to carry on, memory
I would recommend this to a friendRated 5 out of 5 stars
Nice machine and I love the number pad/mouse pad!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast response as expected and will be used at home for a variety of projects..
I would recommend this to a friendRated 5 out of 5 stars
Works well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for online classes, cancels noise from my five year old and allows me to concentrate.
I would recommend this to a friendRated 5 out of 5 stars
Best store ever!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Associate was very helpful, listened to what I wanted and I got it.
I would recommend this to a friendRated 5 out of 5 stars
Asus Vivobook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I like everything about the Asus Vivobook. Picture quality is great. Easy to use.
I would recommend this to a friendRated 3 out of 5 stars
Can’t Setup My Compiter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too early to tell—I tried setting up my computer, and apparently there’s no WiFi driver set up so it won’t allow me to go any further. I’ve tried resetting and it still doesn’t help. The nearest Best Buy to me is about an hour drive so it’s not the most convenient to just up and exchange, but that seems like my only option at the point
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Marcus T,
We're sorry to hear that you're having issues setting up the ASUS Vivobook, and we apologize for the inconvenience this may have caused you. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2504005745-0020" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Start for the first time (Windows OOBE) -  https://www.asus.com/support/faq/1041493/
Rated 5 out of 5 stars
Good laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is very good so far. I need it for typing word, read news.
I would recommend this to a friendRated 5 out of 5 stars
good computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is a very good and small computer for my young daughter.
I would recommend this to a friendRated 5 out of 5 stars
Tina Morales
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new computer. Danyll? Helped me pick it out and made sure is what compatible to my needs.
I would recommend this to a friendRated 4 out of 5 stars
It's alright.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad laptop by any means. Battery doesn't last that long unplugged although.
I would recommend this to a friendRated 4 out of 5 stars
Good college student laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop for college purposes. Basic apps function seemlessly well.
I would recommend this to a friendRated 5 out of 5 stars
Good basic laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for what I need it for which is just basic word application.
I would recommend this to a friendRated 2 out of 5 stars
Liked service, not product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was perfect. I received the laptop the next day as was indicated, it was also double boxed, which is good and safe. But this laptop tends to freeze anytime, a lot more than my older Windows 10 laptops. Does anyone else seem to have this problem?
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear User935020LappyTappy,
Thank you for sharing your experience with the ASUS X1404VA Laptop. We’re pleased to hear that the delivery process was smooth and secure, and we sincerely apologize for the issue you’ve encountered with the system freezing.
To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2504007925-0016" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage) -  https://www.asus.com/support/faq/1038855/
Rated 5 out of 5 stars
laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this laptop and it does everything I want it
I would recommend this to a friendRated 4 out of 5 stars
Pretty Good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty good, cheap laptop for beginners!
I would recommend this to a friend







![ASUS Vivobook Esc 2 F1 F2 F3 F4 F5 F6 F7 FB 8 F9 F10 F11 F12 Prt Sc and Delete - & I 1 Q 2 # 3 $ 4 % 5 A 6 & 7 * 8 I 9 - O - I + = Backspace Tab Q W E R T Y U I O P I [ ] | / Ctrl Lock A S D F G H J K L : : I Enter Shift Z X C V B N M V ? / Shift Ctrl Fn Alt Alt Ctrl Home A PgUp PgDn End b ON/Off SonicMaster 7 8 9 / 4 5 6 * 1 2 3 I % 0 Enter + =](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/590718ff-3c92-4e3a-9253-355eb67098a5.jpg;maxHeight=54;maxWidth=54;format=webp)


