Customer Ratings & Reviews
- Model:
- X1404ZA-I38128
- SKU:
- 10917392
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Asus vivobook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased my Asus vivobook about a month ago and it still running very strong/fast. Reliable and affordable. Would purchase again and recommend.
I would recommend this to a friendGood laptop ASUS Vivobook 14
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best laptop easy to use and it’s too fast it’s cool
I would recommend this to a friendImages on bestbuy.com don't show horrible numpad!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Regardless of performance or other features, I have to give this computer a 1-star review specifically for the absolutely horrible embedded numeric keypad on the touchpad itself (funny how all of the stock images on bestbuy.com do NOT show this feature - they show a normal touchpad). This feature is the most poorly designed feature I've seen on a laptop in my 30 years of owning, buying, selling and servicing laptops. Why? Because ASUS, in all their glory, totally failed to implement a BIOS setting or hardware feature that would allow the user to turn it off. Why would I want the calculator popping up on the screen everytime I accidentally swipe in from the right side of the touchpad? (quick fix for this: rename the calc.exe file calc2.exe - windows finds it, numpad driver doesn't). This accidental swipe also turns on the numeric keypad so now tapping on the touchpad gives you numbers instead of a left-click! The print on the touchpad is also distracting, and bound to wear off and start looking terrible after 3-4 years of heavy touchpad use. There is a way to disable it in software, but to get it to stay off permanently takes a lot of high-end work with the task scheduler because just disabling it in the device manager doesn't stick for some strange reason. I have a feeling the misleading images on the bestbuy.com website were provided by Asus because the photo on the outside of the box doesn't show it, either. Unfortunately, my dissatisfaction with this feature didn't peak to "return it" point until after my return period had expired...so I'm going to dump it on Ebay and get a laptop with a normal touchpad. Bad idea ASUS! Best Buy, fix your false/misleading images!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear TheSteverino,
Thank you for your comment and for sharing your experience with the laptop.
We do understand your disappointment with the product and the inconvenience this may have caused if you are experiencing difficulty using the NumberPad. Please allow some time to get use to the integrated NumberPad on the touchpad. This can easily be enabled/disabled by tapping the virtual button on the top right-hand corner of the touchpad. To permanently disable the NumberPad, go to the Device Manager, click Keyboards, find the ASUS NumberPad on the list and right-click on it to uninstall.
Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
ASUS Vivobook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a laptop that would be reliable at an affordable price and is why I purchased the ASUS Vivobook. I primarily use my laptop for completing my college courses and I couldn’t be more pleased. Definitely recommend!!
I would recommend this to a friendVery good laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's lightweight and fast, Very smooth to the touch, I like it a lot.
I would recommend this to a friendAsus vivo book
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop reasonably priced. Windows run smooth. aesthetics is great love the blue color and the smooth keyboard performance is excellent
I would recommend this to a friendFan too loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fan turns on when you open a single webpage. It is way too loud.
I would recommend this to a friendGreat laptop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's a great laptop. it can run games, and it's great for writing. the only thing i don't like is the numbers on the mousepad, but i just keep it off.
I would recommend this to a friendGreat value. No linux support for network card.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great value. I bought one for my son a few months ago and am buying a new one for my mother today. Linux users, be warned the network adapter is not supported by the kernel.
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price works perfect very slick
I would recommend this to a friendVivobook
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asus vivobook best laptop for the price great batttery life nice screen i like it
I would recommend this to a friendGreat computer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this computer, it does everything I want to do, and it's Fast. So glad I got it. Hope it comes on sale again.
I would recommend this to a friendPower packed small laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This small laptop is quite the buy. Good performance for an inexpensive price.
I would recommend this to a friendGood Laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a complete machine, good price, very fast and very realiable. Perfect for budgeting and day-today task!
I would recommend this to a friendWorks correctly.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Everything works the way it should. Nice.
I would recommend this to a friendASUS Vivobook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this ASUS Vivobook!! Best purchase i have made for myself when it comes to work execution. The Staff over at BestBuy in Pembroke Pines were absolutely amazing and even though I purchased the laptop online, the simplicity and the way BestBuy streamlines the pick-up process is second to none! Thank you!
I would recommend this to a friendASUS Viobook review.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Viobook came with Windows S system but was easy to change over to Windows 11 Home. I need a computer to run one of the amateur radio setups. This laptop works perfectly for that. It loads fast and has enough storage. Works great with Bluetooth keyboard and mouse.
I would recommend this to a friendGood for travel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little laptop. I thought I was ordering a touchscreen - my mistake. The description says "quiet Blue" but it is jet black.
I would recommend this to a friendAverage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I exchanged it with my ipad but I didn’t like it that much. It’s not bad but not good either. It is ok for simple use like school
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Janaki D,
Thank you for sharing your feedback on the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2404026152-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Wonderful products! fair pricing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I jad a great experience shopping at best buy as usual! Everytime, the more choices I have the more can i shop! Wonderful products overall with fair pricing! Recommended best buy!!
I would recommend this to a friend
